Workers’ Compensation – Care Coordinator

Job Description:

Workers’ Compensation – Care Coordinator

Description

Pay Range: $65,563 - $85,232 annual compensation

Job Posting Closing on: Wednesday, April 15, 2026

Workdays & Hours: Monday - Friday 8 am - 5 pm; Some evening/weekend work required.

Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, and Professional Development Opportunities. Find Out More!

The City of Fort Worth is one of the fastest-growing large cities in the U.S. Our employees serve the needs of over 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability.

A Workers' Compensation Coordinator job is available with the City of Fort Worth - Human Resources/Workers' Compensation Division. This position provides support to assigned departments with the primary responsibility of Care Coordination and Injured Employee Support.

To be successful in this role, the candidate should be self-motivated and well-adapted to work under pressure while maintaining deadlines with speed, accuracy, and a professional and compassionate attitude. They will need to be prepared to act in the moment, as workers' compensation claims can arise at any time.

Minimum Qualifications:

• Bachelor's degree from an accredited college or university with major course work in human resources management, industrial relations, public administration, business administration, risk management or a related field
• Three (3) years of increasingly responsible professional human resources experience

Preferred Qualifications:

• Proficiency with Microsoft Suite (Excel, Outlook, Word, PowerPoint)
• Strong professional experience in Workers' Compensation and Human Resources practices and procedures
• Strong customer service and conflict resolution skills

The Workers' Compensation Coordinator's job responsibilities include:

• Assist in day-to-day processing of the Workers' Compensation program, including claims processing and research, medical case management, and oversight of injured employees and workers' compensation programs.
• Analyze, interpret, and apply laws, rules, and regulations pertaining to workers' compensation and the impact on injured employees.
• Develop and implement training and communications for employees, supervisors, and medical records coordinators regarding the workers' compensation program.
• Provide in-person and telephonic support to individuals who have experienced a Workers' Compensation claim.
• Serves as the point of contact and liaison between the injured employee, human resources, the department, medical providers and the TPA to ensure injured employees claims, restrictions and processes both internally and externally are followed.
• Ability to gather and analyze information and effectively communicate the findings.
• Provides instruction on workers' compensation processes and procedures.

Apply Now! Come be part of something special in Fort Worth.

Conditions of Employment

The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor.

The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions.

Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only.

Closing Date/Time: Wednesday, April 15, 2026

Salary:

$65,563 - $85,232 annual compensation