Program Manager HCV

Job Description:

Program Manager HCV

Description

Description

Classification : Program Manager - Non-represented

SHRA is looking for an exceptional, motivated, and team-oriented Program Manager for the Housing Choice Voucher Program (HCV) that is looking to work with a governmental organization that is dedicated to Changing Lives. The ideal candidate for this position will have excellent interpersonal skills, proficiency in coaching, leadership, and a passion for our Agency's mission.

SHRA's mission is to revitalize communities, provide affordable housing opportunities, and to serve as the Housing Authority for the City and County of Sacramento. In addition to being a part of an influential organization in the Sacramento community, employees in this classification are eligible for many great benefits. Some of these benefits include:

• Fully paid medical/dental benefits for full family
• CalPERS Pension Retirement
• Tuition Reimbursement up to $5,250/year
• 8 Management work/life balance days
• 80 Hours of Management Supplemental Leave in addition to 2 weeks of vacation per year
• Free Downtown Parking

Essential Areas of Responsibility

Essential Areas of Responsibility:

The HCV Program Manager will provide guidance and leadership to staff in managing federally funded rent subsidy programs. They will be responsible for evaluating departmental performance and achievement of production goals, monitoring work processes and designing workflows to gain efficiencies and improved quality control, and researching best practices in the industry in order to implement successful strategies.

SUPERVISION RECEIVED AND SUPPORT/GUIDANCE EXERCISED

• Receives direct supervision from the Director of HCV
• Provides technical and directional guidance and training to other HCV and Homeless Innovations supervisors and staff

Staff Supervision
Model supervisory strategies and approaches that demonstrate the Agency Cultural Objectives in all aspects of staff communication and supervision, when supervising directly or when coaching a staff member to whom you have delegated supervisory responsibility. Supervisory duties include the responsibility to:
• Provide new employee orientation and training
• Ensure that assigned staff has appropriate equipment and knowledge of procedures for implementing the work objectives
• Monitor and maintain the level of productivity in the unit or department
• Assure quality of service to the internal and/or external customer base
• Establish performance objectives and provide ongoing feedback

Education & Experience

Education and Experience:
Bachelor's Degree plus 4 years related work experience. Related experience is defined as experience in administering housing programs, Program Management, or property management.

Supervisory Experience:

• Minimum of 3 years of supervisory experience required.
• Preferred management experience with a minimum of 3 years in housing, advocacy, community-based non-profits, community development, and/or other relevant areas that complement this effort.

Licenses and Certificates : Must possess and maintain an applicable California Driver License and a driving record acceptable to the Agency’s insurance carrier.
*SHRA employees, if selected, will be permitted to have completed fifty percent (50%) of the education requirements when applying for this position. However, the employee will be required to pursue and complete the education minimum within a specified time period.

Job Duties & Responsibilities

Job Duties & Responsibilities:

Agency Management
Program Managers share responsibilities for implementing Agency-wide objectives and directives through programs and practices which reflect the Vision Statement and the SHRA in-house cultural objectives. Program Managers are responsible for supporting a "one agency" perspective while acting as advocates for their work units. Program Managers support the Executive Team as they:
• Implement organization-wide goals and cross-department projects and objectives
• Offer input and feedback to long range, strategic and budget planning processes
• Maintain both a department and an organization-wide perspective when considering information, issues and challenges
• Model the Agency's service orientation with all public, elected or funding agency representatives
• Conduct business through cross-department participation and review, two-way communication and accountability

Program/Project Management Development
• Establish goals and mission for unit
• Conduct research and evaluate Section 8 compliance issues
• Define and develop new programs/processes or make changes to existing programs/processes
• Present program/project ideas and coordinate with management and staff
• Develop strategies for program/project implementation

Implementation
• Determine priorities and deadlines for work unit
• Ensure work assignments are completed
• Study and implement applicable regulations, policies and procedures
• Establish policies to meet new requirements
• Develop and implement new or streamlined processes
• Ensure that program and staff provide quality customer service
• Coordinate special projects as needed

Operations
• Manage and oversee operations of entire program and staff
• Set and model guidelines for program supervisors to follow in their supervisory duties
• Monitor unit's workflow and production for efficiency and quality control
• Plan, conduct and/or attend meetings with staff, supervisors, directors, residents and community groups
• Prepare and submit reports for HUD, management and regulatory agencies
• Coordinate with other Agency staff as needed

Budget/Finance
• Prepare, monitor and adjust project/program budgets
• Assist in determining eligibility and use of available funds
• Review, approve and track payments and other expenditures

OTHER DUTIES :

All employees may be assigned, and required to carry out, additional duties at any time. An employee with a known disability will only be assigned additional duties when the duty being added is an essential function of the position, or can be carried out with reasonable accommodation.

Every employee is expected to participate in discussions of individual, department and Agency performance and work on problem-solving teams as assigned. Any employee serving on a problem-solving team may be asked to carry out the role of team leader.

Any person driving for Sacramento Housing and Redevelopment Agency must maintain a valid driver's license on his/her person, and demonstrate compliance with the motor vehicle law, standards of courtesy on the road and attention to safety. All drivers must maintain their insurability.

In addition to being a part of an influential organization in the Sacramento community, employees in this classification are eligible for many great benefits. Some of these benefits include:

• 12 paid holidays plus 2 floating holidays
• Agency closure the last full week of December
• 2 weeks of vacation per year with increasing accruals based on years of service
• 80 Supplemental Leave Hours
• Management Work/Life Balance Days
• 12 sick days per year
• Free Medical and Dental insurance for full family (through CalPERS)
• Free Vision insurance for up to Employee + 1
• 5% Supplemental Allowance towards benefits
• CalPERS Pension Retirement
• $50,000 life insurance
• Free downtown parking
• $250 monthly car allowance
• Tuition and Student loan reimbursement up to $5,250 per year
• Professional Development opportunities

Retirement benefits
Employees who retire with SHRA are eligible for the following CalPERS benefits.

• CalPERS pension
• Free medical insurance after retirement after 20 years of service

Additional benefits

• Bilingual certified staff receive an additional 5% each pay period once they have been tested and certified as a bilingual resource.
• SHRA employees are eligible for Agency-paid student loan repayments up to the IRS limit of $5,250 per calendar year through 2024.
• SHRA is also a qualified employer for the Public Service Loan Forgiveness (PSLF) program. The PSLF program forgives the remaining balance on your Direct Loans.
• SHRA strives to provide a work-life balance to all employees. In addition to generous paid leave benefits, SHRA employees work a two-week schedule of nine 9-hour days with every other Friday off.

Closing Date/Time: 4/24/2026 5:00 PM Pacific

Salary:

$124,417.00 - $193,012.00 Annually