Human Services Manager, Senior

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Human Services Manager, Senior

County of Orange Orange County, California, United States

Job Description:

Human Services Manager, Senior

Description

CAREER DESCRIPTION

HUMAN SERVICES MANAGER, SENIOR

Social Services Agency

SALARY INFORMATION

Salary may be negotiable, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.

OPEN TO THE PUBLIC

This recruitment will establish an Open
eligible list and will be used to fill current and future Human Services Manager, Senior positions within Social Services Agency. The eligible list established from this recruitment may also be used to fill positions in similar and/or lower classifications within the County of Orange.

DEADLINE TO APPLY

Qualified applicants are encouraged to apply immediately, as the recruitment will close on

Tuesday, May 5, 2026 at 11:59p.m. (PST)

COUNTY OF ORANGE
The County of Orange is California's third most populous county, with more than 3 million residents and 34 cities. With a workforce of more than 18,000 employees across 22 diverse departments, the County offers a variety of opportunities for career development and growth, the job satisfaction of serving the public, and to contribute to efforts that make a difference in people's lives.

SOCIAL SERVICES AGENCY
The County of Orange , Social Services Agency (SSA) is composed of four business divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services; and over 4,000 dedicated employees, providing human services to an average of one in three Orange County residents. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children.

Click here to learn more about the Social Services Agency.
Click here t o view a video about the Social Services Agency.

THE OPPORTUNITY
This senior management position is responsible for planning, developing and implementing policies, procedures, and business activities to ensure compliance with federal and state performance mandates for social services programs. In all four SSA divisions, Human Services Manager, Senior provides supervisory direction to Human Services Managers and high level supervisors to ensure Agency goals are achieved, and are accountable for the performance and productivity of their program operation in delivering efficient and effective services.

Additional responsibilities of the position include but are not limited to:


DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES:
The ideal candidate will possess extensive leadership experience, including at least two (2) years of senior lead or experience over teams led by more junior leaders or supervisors. This includes responsibility for planning, coordinating, and evaluating operations, programs, and processes within a human services environment. In addition, the ideal candidate will demonstrate the following competencies:

Technical Knowledge | Program ExpertiseLeadership | Judgment & SupervisionPlanning & OrganizingCommunication | Partnership SPECIAL QUALIFICATIONS :
Candidates will be required to undergo and successfully clear a background clearance check prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) - In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child.

MINIMUM QUALIFICATIONS:
Click here to learn more about the minimum qualifications for the Human Services Manager, Senior position, including Physical and Mental Requirements and Environmental Conditions.

NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.).

RECRUITMENT PROCESS:

Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, qualified applicants will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process.

Application Screening (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applications exhibiting qualifications as listed in the job bulletin will be referred to the next step.

Structured Oral Interview (Weighted 100%): Candidates will be interviewed and rated by a qualification appraisal panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidate's qualifications for the job. Successful candidates will be placed on the eligible list.

Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure.

Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.

Veterans Employment Preference

The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy.

ADDITIONAL INFORMATION

EMAIL NOTIFICATION
Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in your application and use only one email account.

 NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.

Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com .

FREQUENTLY ASKED QUESTIONS
 Click here for additional Frequently Asked Questions.

For specific information pertaining to this recruitment, contact Cindy Mora at [email protected] .

EEO INFORMATION

Orange County, as an equal employment opportunity employer,
encourages applicants from diverse backgrounds to apply.

Administrative Management *
In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as:


*Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans.

Click here for information about benefits offered to County of Orange employees.

Closing Date/Time: 5/5/2026 11:59 PM Pacific

Salary:

$116,251.20 - $161,012.80 Annually
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