CHILD SUPPORT SPECIALIST I - EMERGENCY APPOINTMENT (HOMELESSNESS)

Job Description:

CHILD SUPPORT SPECIALIST I - EMERGENCY APPOINTMENT (HOMELESSNESS)

Description

Position/Program Information

Type of Recruitment
Open Competitive - Emergency

Filing Dates

Applications will be accepted from Thursday, April 23, 2026, at 8:00 a.m. (PT) until Wednesday, April 29, 2026, 5:00 p.m. (PT). All applications must be received before 5:00 p.m. (PT) on Wednesday, April 29, 2026, to be accepted.

Exam Number

N1613I-EA

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The LA County Board of Supervisors recently declared a local state of emergency for homelessness , and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you.

The Department of Child Support Services is seeking qualified candidates to fill emergency Child Support Specialist I vacancies related to the homelessness crisis.

Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.

During your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%.

Those who successfully pass the assessment will be considered for permanent appointment to Child Support Specialist I.

Essential Job Functions

• Develops proficiency using manual and automated systems and the application of various laws, regulations, policies, and procedures related to all aspects of case management.
  
• Locates case participants by using automated systems to establish and enforce child support obligations.
  
• Interviews case participants in person and/or by telephone, and requests information through correspondence, to obtain needed information.
  
• Takes sworn statements from case participants as required.
  
• Schedules paternity tests as necessary.
  
• Prepares necessary forms and documents for the establishment and enforcement of child support obligations using automated systems.
  
• Responds to inquiries, provides case status information, and interprets child support policies and procedures.
  
• Consults with attorneys, caseworkers, and probation or law enforcement officers on legal or procedural matters.
  
• May testify in court as to statements made by parties or witnesses during interviews.
  

Requirements

Requirements to Qualify

Option I: Two years of clerical experience assisting Child Support Officers in either the Child Support Services Department or the District Attorney's Office.

Option II: Three years of office clerical experience including one or more of the following areas: 1) interviewing the public in connection with applications for employment, insurance, public assistance or similar services; 2) collections work; or, 3) responsible, high-volume public contact which involves problem-resolution and/or the exchange of technical or sensitive information and the use of an automated system.

Option III: Completion of 60 semester units in an accredited college, nine units of which must have been in the social sciences, such as sociology, psychology, anthropology, history, or political science.

You MUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment.

Special Requirement Information

*To receive credit for your education, include a copy of your official diploma, official transcript, or letter/certificate from an accredited institution within seven (7) calendar days of the end of the filing period. Please submit documentation to [email protected] (CC: CSSD-Exams [email protected] ) and indicate your name, the exam name, and the exam number. The document should show the date the degree was conferred and be in English; if it is in a foreign language, it must be translated and evaluated for equivalency to U.S. standards. For more information on our standards for educational documents, please visit:
https://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf and https://file.lacounty.gov/SDSInter/dhr/205105_PPG_123_ACE_Resource_Guide.pdf

We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or sending to the exam analyst.

License

A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

Physical Class

II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

Desirable Qualifications

• Experience working for a public homelessness services agency, such as LAHSA, within the last 6 months.

Additional Information

Exam Content

During your initial work period, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment.

Application and Filing Information

Applications must be filed online only and will be reviewed for interview consideration on an ongoing basis. If you have not been contacted within 60 days and the recruitment remains open or reopens for filing, we encourage you to submit a new application. This will allow you to reaffirm your interest and update any relevant information.

Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add [email protected] , [email protected] , as well as [email protected], and [email protected] to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.

You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices.

Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

Social Security Number
Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

Computer and Internet Access at Public Libraries

For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

Anti-Racism, Diversity, and Inclusion (ARDI)

The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

No Sharing of User ID and Password

All applicants must file their application using their own user ID and password. Using a family member or friend’s user ID and password may erase a candidate’s original application record.

Department Contact Name: Joel Lozada

Department Contact Email: [email protected] and [email protected]

ADA Coordinator: [email protected]
CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922

Teletype Phone: (800) 325-0778

For detailed information, please click here

Closing Date/Time: 4/29/2026 5:00 PM Pacific

Salary:

$44,689.20 - $60,170.16 Annually