Community Service Aide

Job Description:

Community Service Aide

Description

Overview

The position exists to provide clerical and client support services for the WIC Program under the general supervision of the Public Health Manager. The employee conducts client screenings to verify income, identification, and nutritional eligibility for the Texas WIC Program and performs anthropometric measurements as needed.

Responsibilities

• Screens participants for eligibility for the WIC program by collecting and reviewing residency and income requirements

• Compares client‑provided documents to WIC policies to ensure compliance

• Enters all required information electronically into the client's TXIN account

• Takes client height and weight and records measurements in TXIN

• Performs hemoglobin testing when required and documents results in TXIN

• Performs data entry by entering all necessary data gathered from client into TXIN platform including nutrition class information

• Iss ues benefits, and schedules appointments

• Provides professional internal and external customer service to all clients and staff

• Assists with answering phones, routing calls, and scheduling appointments

• Greets clients, HD staff, and all individuals entering the WIC building

• Supports daily front office operations and assists with additional tasks as assigned

Position Type and Typical Hours of Work

• Non- Exempt - Full-Time - Grant Funded

• Flexibility to work evenings, weekends, and holidays is a schedule requirement

• In the event of an emergency, employees are required to work to provide for the safety and well-being of the public, including the delivery and restoration of vital services.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position. This job description is subject to change as the needs and requirements of the job change.

Qualifications

• High School Diploma/GED

• No prior experienc e required

Licenses and Certifications

Required

• A valid driver's license is required ; s uccessful out - of - state candidates must be able to obtain a valid Texas driver's license within 90 days of hire

Employment Testing

Employment is contingent on passing any post-offer pre-employment screening as listed below:

• Criminal Background Check: Yes

• Motor Vehicle Record Check: Yes

• Drug Screening: Yes

• Physical Exam: Yes

Basis of Rating

A recruitment consultant will evaluate all applications against the posted qualifications and may request additional information . T he city may also conduct additional skill assessment tests, in addition to the panel interview.

Supplemental Information

• Any position that lists a minimum qualification for education level and/or license/certification will require the applicant to provide proof of documentation if selected for hire into the position with the City of Corpus Christi.

The City of Corpus Christi is an Equal Opportunity Employer and complies with the Americans with Disabilities Act and Uniformed Services Employment and Reemployment Rights Act (USERRA). If you require an accommodation in order to apply for a position, please request assistance from the Human Resources Department.

Closing Date/Time: June 12, 2026

Salary:

15.38-0.00 USD