Program Coordinator

Job Description:

Program Coordinator

Description

About This Position

JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles - Empathy, Ethics, Excellence, Engagement, and Equity - that anchor our delivery of services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.What Makes the City of Austin Special?Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.Value and Innovation: Work in an environment where employees are valued, and innovation thrives.Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure. Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support. Career Growth: Advance your skills and expertise with professional development and leadership opportunities. Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration. By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

ABOUT AUSTIN WATER

For over 100 years, Austin Water has been committed to providing safe, reliable, high-quality, and affordable water services to our customers. Today, we serve over 1,000,000 people in the Austin metropolitan area, across more than 548 square miles. The utility draws water from the Colorado River into three regional water treatment plants, Hancox, Davis, and Ullrich, which have a combined capacity of 335 million gallons per day. Austin Water has two wastewater treatment plants, Walnut Creek and South Austin Regional, that can treat up to 150 million gallons per day of sewage. Wastewater is treated to produce high-quality effluent, which is safely returned to the Colorado River to augment environmental flows. More than a billion gallons of this high-quality effluent are reclaimed each year for outdoor irrigation, industrial cooling, manufacturing, and other uses. Austin Water consistently ranks among the best in the country for water quality. We also treat, return, and recycle wastewater in ways that protect environmental resources. Austin Water exceeds federal and state requirements for clean water and environmental compliance at our water and wastewater treatment plants.

Job Description:

Program Coordinator

Purpose:

Under general supervision or working independently, this position is responsible for the coordination of a variety of community activities and programs.

Duties, Functions, and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Develops and implements a variety of programs, projects and activities.
  
• Coordinates with existing organizations to address community economic or social service needs.
  
• Conducts needs assessments and meets with community residents, leaders, and community groups to identify needs and available resources.
  
• Collaborates with other organizations to plan and develop programs and activities or improve coordination of existing services.
  
• Researches funding sources, develops short- and long-range plans, and compiles informational reports.
  
• Serve as City representative before community groups, businesses, and/or the media.
  
• Recruits, trains, and supervises volunteers.
  
• Assists in the development and monitoring of project and/or program budgets.
  
• Assists in the development of short- and long-range plans.
  
• Assists in the development and implementation of operating policies and procedures.
  
• Ensures compliance with City and other regulatory agency requirements and policies.
  

Responsibilities - Supervisor and/or Leadership Exercised:

May provide leadership, work assignments, evaluation, training, and guidance to others.

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of applicable processes, techniques, and methods.
  
• Knowledge of City practice, policy, and procedures.
  
• Skill in handling conflict and uncertain situations.
  
• Skill in handling multiple tasks and prioritizing.
  
• Skill in using computers and related software applications.
  
• Skill in data analysis and problem solving.
  
• Skill in conducting presentations on behalf of a public entity.
  
• Ability to establish and maintain effective communication and working relationships with City employees and the public.
  
• Ability to work with frequent interruptions and changes in priorities.
  
• Ability to train others.
  

Minimum Qualifications:

• Graduation with a bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus three (3) years of experience in a field related to the job.
  
• Experience may substitute for education up to a maximum of four (4) years.
  

Preferred Experience:

• Excellent written communication, ability to handle sensitive/confidential information, and experience managing tight deadlines.
  
• Competence in managing multiple prioritized tasks
  
• Proficiency in tools such as Microsoft Office
  
• Strong organizational skills
  
• Ability to travel to more than one work location.
  
• Ability to manage annual budget
  
• Ability to maintain a SharePoint site
  

Notes to Candidate:

The Program Coordinator position provides high-level executive support to the Deputy Director of Operations; the environment is dynamic and fast-paced. This role requires exceptional organizational skills, adaptability, and discretion. As a key member of the Deputy Director’s organization, the successful candidate will support and work closely with the Operations leadership teams and other executives to provide excellent customer service to internal and external customers. Additionally, this position will support the annual budget, maintain the Operations SharePoint site, facilitate and communicate policy, project, and program information to all levels of the operations leadership team.

Critical Employee:

This position has been designated as critical for the City of Austin. Critical positions are necessary and support activities that impact City or department operations. Work can be done at a designated work site or an alternate work location. Critical employees may be reassigned to another area to provide essential services during extraordinary situations or emergencies.

Pay Rate:

$52,550 - $61,870 annually

Position(s) will be filled at the following location:

Waller Creek Center (625 E. 10th St., Austin, TX)

Days and Hours:

Monday through Friday, 7:30 AM - 4:30 PM, with the potential for a hybrid work schedule, pending manager approval. Other hours as business needs require.

Benefits:

Working with Austin Water provides several health and welfare benefits, such as medical coverage, paid leave, a great retirement plan, training opportunities, and more - click HERE for more information.

When completing the City of Austin employment application:

• The City of Austin employment application is an official document; incomplete applications will not be considered.
  
• The Employment Record should include job titles, employment dates (month and year), job duties, functions, and responsibilities for each position held.
  
• The starting salary will be based on the overall relevant experience outlined in your application.
  
• Responses to the Supplemental Questions inquiring about experience should be reflected in the application.
  
• Please be sure to detail all current and previous employment on the application that you wish to be considered as part of your qualifications.
  
• Statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable.
  
• A résumé and cover letter are required but will not substitute for a complete employment application. Incomplete applications, resumes, or cover letters will not be considered.
  

If you are selected as a top candidate:

• Verification of your education (which may include high school graduation or GED, undergraduate, and/or graduate degrees) will be required. You must provide proof of education from an accredited institution or organization.
  
• If you are in the military or a veteran, you will need to provide a copy of your DD-214 before confirming a start date.
  
• Your skills and competencies for this role will be assessed before you are invited to interview. Assessments: Business Writing, Sample writing, Microsoft Office
  
• Minimum required passing score of 70% per assessment.
  

Criminal Background Investigation:
The job offer is contingent on passing a Criminal Background Investigation.

Secondary Employment:

• All Austin Water employees are prohibited from accepting or engaging in any secondary employment that may conflict with or interfere with their duties and responsibilities to the Department.
  
• Austin Water will review all secondary employment.
  
• Employees are required to submit a Secondary Employment Application for review and approval upon being hired with Austin Water, as well as current Austin Water employees considering secondary employment.
  

90-day Provision:

This posting may be used to fill additional vacancies that occur within the department.

All Austin Water worksite locations are tobacco-free. The use of tobacco products and/or e-cigarettes is not permitted on any AW worksite, including construction sites, parking lots, garages, or in any personal vehicle located on the premises.

Please note this posting may close at any time after 7 days.

Important Note to Applicants:
Please be aware that the Job Posting Close Date reflects the final day to apply; however, the posting will close at 11:59 PM the day before the listed date. All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

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JOIN THE CITY OF AUSTIN TEAM



At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles - Empathy, Ethics, Excellence, Engagement, and Equity - that anchor our delivery of services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation.
  
• Value and Innovation : Work in an environment where employees are valued, and innovation thrives.
  
• Competitive Benefits : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
  
• Retirement Security : Plan for the future with the City of Austin Employees' Retirement System.
  
• Sustainable Transportation Options : Commute easily with access to public transit and bike-friendly infrastructure.
  
• Focus on Wellness : Stay healthy through wellness programs, on-site fitness centers, and mental health support.
  
• Career Growth : Advance your skills and expertise with professional development and leadership opportunities.
  
• Modern Workspaces : Work in innovative and sustainable environments that foster collaboration and inspiration.
  

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

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EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

Closing Date/Time: 2026-06-22