Administrative Assistant/Human Resources Technician

Job Description:

Administrative Assistant/Human Resources Technician

Description

Description

Administrative Assistant: $28.53 - $35.64 Hourly
Human Resources Technician: $34.54 - $43.13 Hourly

The City of Citrus Heights Human Resources Division is seeking a collaborative, customer-focused, and detail-oriented individual join our team. This position plays a key role in supporting daily HR operations and helping deliver an exceptional employee experience across the organization.

This is an excellent opportunity for an individual who enjoys working in a fast-paced environment, values public service, and thrives on providing high-quality support to employees and departments in a team environment.

This position will be filled at the Administrative Assistant or the Human Resources Technician level. Placement is dependent upon qualifications.

Tentative Recruitment Timeline (subject to change):

• Recruitment Closes: June 21, 2026
• Oral Board Interviews: July 7, 2026
• Selection Interviews: July 9, 2026

Examples of Duties

For reference purposes, the Administrative Assistant Job Description can be viewed here.

Human Resources Technician:

• Assists in the planning and coordination of the City’s recruitment and selection processes; consults with department personnel to develop recruitment strategies and selection procedures for more routine recruitments; prepares job announcements and advertisements; performs application screening; coordinates testing processes; develops supplemental questionnaires subject to final review; instructs, advises and monitors exam raters on selection and testing methods; and proctors exam processes.
• Acts as primary administrator of the online application system; devises scoring methods of applicants from separate stages of testing; assembles, maintains and certifies employment lists in accordance with personnel rules and regulations.
• Coordinates the dispersal of information to applicants including job openings, the application process, testing, scores and final selections.
• Corresponds with applicants to discuss test preparation, test results, and applicant status; assists in conducting employee training sessions related to recruitment and selection; and participates in job fairs.
• Coordinates new hire pre-employment medical and fingerprinting processing. Drafts job offer letters.
• Completes and verifies personnel action documents related to employee status changes and inputs data into the Human Resources Information System.
• Develops and revises human resources documents, procedures and forms; assists in the development of policies, rules and procedures.
• Formats and updates department webpages; uploads documents.
• Provides information on employee benefits to employees; conducts new employee benefits orientation; prepares, processes and coordinates benefit enrollment and flexible spending account forms; initiates and distributes COBRA notices, maintains related documentation; updates and maintains confidential employee records and files.
• Consults with vendors and benefit plan administrators regarding program and on-going administration issues; audits benefit eligibility reports; reconciles and processes invoices for payment; researches, analyzes and interprets payroll data regarding benefit enrollments.
• Assists Human Resources Analysts with planning, developing, organizing, implementing, reviewing and administering benefit and workers’ compensation plans; processes workers’ compensation claims, verifies claim information with City staff, and files claims with the third-party administrator.
• Provides administrative support for the City’s leave of absence program.
• Performs a variety of general office support duties; composes, types and proofreads letters and other documents; maintains computer and manual files and records; answers telephone and in-person inquiries; prepares periodic and special reports; provides back-up reception and clerical support as needed.
• Designs and maintains various record keeping systems and prepares technical reports; independently completes special projects and assignments of a technical nature.
• Serves as a resource and provides information to the public, other agencies and City staff; interprets a variety of policies, rules and regulations.
• Maintain confidentiality of records and information.
• Review and audit personnel transaction documents for accuracy and compliance with the City’s rules and policies; ensure areas of responsibilities are in compliance with related laws, codes, ordinances, and legislation; advise staff of any irregularities in compliance.
• Demonstrate political acumen by representing the City professionally at all times.
• May coordinate meetings and secure meeting rooms.
• May serve as the Human Resources Department representative on committees and task forces.
• May assist in the planning and coordination of the City-wide employee training program, including the development of brochures and training materials and the development and dissemination of the City-wide training calendar, and the management of the training database.
• Builds and maintains positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Performs related duties as assigned.

Typical Qualifications

Human Resources Technician

Knowledge of:

• Principles, practices, methods, and techniques used in Human Resources administration including payroll administration.
• Rules and laws governing public sector human resource administration.
• Recruitment, examination and selection standards.
• Procedures and techniques used in position classification and salary administration leave administration, and workers’ compensation administration.
• Techniques and principles of effective interpersonal communication.
• Techniques and methods of effective oral and written presentation.
• Principles and methods of business letter and report writing.
• Correct English usage and writing styles appropriate for print use.
• Pertinent local, State and Federal leave laws, City functions, policies, rules and regulations.
• Research methods and techniques.
• Modern office equipment, may include audio visual equipment, computer software, including word processing, database, spreadsheet, desktop publishing and accounting applications.
• English usage, spelling, punctuation and grammar; and arithmetic, basic mathematical calculations and statistics and statistical methods.

Ability to:

• Interpret and apply laws, city rules, policies and procedures.
• Intermittently review documents related to division operations; observe, identify and problem solve office operations and procedures; understand, interpret and explain City policies and procedures; explain operations and problem solve office issues for the public and with staff.
• Assess a situation and determine appropriate courses of action; work under pressure of deadlines, frequent interruptions and sensitive situations.
• Coordinate multiple ongoing projects/processes; organize, prioritize and manage workload and timelines for self and others.
• Work without direct supervision; exercise initiative and sound judgment.
• Interpret department policies, the city’s Personnel Rules and Regulations, MOUs, administrative policies and other practices in order to respond to questions or inquiries.
• Prepare clear, concise, grammatically correct correspondence documents, emails and reports.
• Understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities.
• Work on concurrent assignments under time constraints; meet and distribution deadlines.
• Operate a personal computer utilizing spreadsheet, word processing and database software at an intermediate to advanced level.
• Perform independent research in carrying out technical administrative and technical duties; collect, compile, analyze and present a variety of data in a meaningful way.
• Create and/or edit professional written material; edit and proofread with a high degree of accuracy.
• Understand and translate City policies and practices into everyday working practices; make sound decisions with solid problem-solving methods.
• Maintain a high level of confidentiality of a wide range of sensitive information.
• Foster an environment that embraces diversity, integrity, trust and respect.
• Be an integral team player, which involves flexibility, cooperation and communication.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Work with various cultural and ethnic groups in a tactful and effective manner.
• Communicate clearly and concisely, both orally and in writing.

Experience and Training :

Any combination of training and experience which would likely provide the required knowledge, skills and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Administrative Assistant:

Education: High School Diploma or equivalent (GED).

Experience: Three (3) years of increasingly responsible experience in administrative and general office support operations.

Human Resources Technician:
Education : High School Diploma or equivalent (GED).

Experience : Four (4) years of increasingly responsible administrative support or technical experience.

License or Certificate :

May need to possess a valid California driver’s license and proof of automobile liability insurance as required by the position.

Supplemental Information

On a continuous basis, sit at desk and in meetings for long periods. Intermittently walk, stand; twist or bend to reach equipment surrounding the desk; perform simple grasping and fine manipulation; use telephone, and communicate through written means; lift or carry 20 pounds or less.

The City offers a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.

The City’s first-class benefits include:

• RETIREMENT- CalPERS retirement (employee pays full member contribution).
  • Classic member 2.7% @ 55 (Employees hired with the City of Citrus Heights before 08/14/2011)
  • Classic member 2% @ 55
  • PEPRA member 2% @ 62
• LEAVE - the City’s time off options.
  • 136 hours of Annual Leave (to be used for vacation or sick time)
  • 40 hours of Long Term Medical Leave
  • 16 hours of Floating Holiday beginning Jan 1st each year
• HEALTH INSURANCE - monthly City contribution toward health insurance ($2375contribution for Family coverage, $1850 contributionfor Employee + 1 person & $925 contribution for Employee only), or a $700/month stipend if alternative group health care coverage is demonstrated. City also provides Flexible Spending and Dependent Care Account options.
• DENTAL/VISION - fully paid family dental & family vision.
• LIFE INSURANCE - City pays $50,000life & accidental death & dismemberment for employees, and long-term disability insurance. Optional life is available to employees at their expense.
• DEFERRED COMPENSATION PLAN - Optional enrollment in a pre-tax payroll deducted 457 plan (Mission Square).

SOCIAL SECURITY - The City does not participate in Social Security but does participate in Medicare and State Disability Insurance (SDI).

Closing Date/Time: 6/21/2026 11:59 PM Pacific

Salary:

$59,342.40 - $89,710.40 Annually