Police Services Officer/Senior Police Services Officer (Ventura Police Department)

Job Description:

Police Services Officer/Senior Police Services Officer (Ventura Police Department)

Description

Applications are accepted exclusively through the City of Ventura Career Site:
www.cityofventura.ca.gov/jobs . Submissions through other websites or methods will not be accepted.

Applications and supplemental questions will be accepted until Monday, July 13, 2026, at 11:59 p.m.

Pay & Benefits

• Police Services Officer - $29.63 - $36.01 Hourly DOQ
  
• Senior Police Services Officer - $32.57 - $39.59 Hourly DOQ
  
• Benefits
  
  • Medical Insurance (HMO, PPO options)
    
  • City Paid Dental and Vision Insurance
    
  • Life Insurance
    
  • Vacation & Holiday Compensation
    
  • Deferred Compensation
    
  • CalPERS Retirement
    
  • Wellness Program (access to gym facility and fitness classes)
    
  • Tuition Reimbursement & Bilingual Pay
    

About the Opportunity

The City of Ventura has an exciting opportunity to join our Police Department as a Police Services Officer/Senior Police Services Officer.

This non-sworn position plays a critical role in supporting public safety operations by providing a wide range of technical, administrative, and customer service functions. Working in a team-oriented environment, you will assist with law enforcement support activities, public inquiries, report preparation, program coordination, records and evidence management, offender registration, parking enforcement, training coordination, and other specialized assignments. Depending on assignment, you may also support crime prevention programs, volunteer coordination, background investigations, traffic operations, court liaison activities, animal control services, and body-worn camera and digital evidence programs, helping ensure the efficient and effective delivery of police services to the community.

This position is flexibly staffed and may be filled at either level, depending on the qualifications, experience, and demonstrated skills of the incumbent, as well as the staffing needs of the City.

Key responsibilities include:

• Providing customer service and police-related information to the public, both in person and over the phone.
  
• Preparing reports, maintaining records, and supporting law enforcement operations through administrative and technical assignments.
  
• Coordinating programs and specialized activities related to crime prevention, volunteers, training, traffic, property and evidence, offender registration, or other assigned areas.
  
• Collecting, reviewing, and processing information to support investigations, case management, and departmental operations.
  
• Responding to inquiries, resolving issues, and serving as a liaison between the Police Department, community members, and partner agencies.
  
• Utilizing a variety of software systems to manage records, track information, and support daily operations.
  
• Assisting with special projects and program coordination to support the efficient delivery of police services.
  

DISTINGUISHING CHARACTERISTICS

Police Services Officer: This is the entry-level class in the flexibly allocated Police Services Officer series. This class is distinguished from the Senior Police Services Officer classification by the performance of the more routine tasks and duties assigned to positions within this series. This class is typically used as a training class where incumbents follow established procedures and guidelines, working under immediate supervision while learning job tasks.

Senior Police Services Officer: This is the journey-level job classification in the flexibly allocated Police Services Officer series. This classification is distinguished from the lower classification by the assignment of the full range of duties and higher level of responsibility associated with the more complex nature of the duties assigned. Employees at this level are required to be fully trained in all procedures related to their assigned area of responsibility, performing the most complex police services and acting as back-up to other areas of assignment, as necessary. Receives direction from an assigned supervisor and may exercise technical and functional supervision over assigned police services officers and/or cadets, volunteer personnel and parking enforcement personnel.

The Ideal Candidate - Preferred Qualifications

• Responds diplomatically and tactfully to people of diverse backgrounds, often in adverse situations.
  
• Diffuses situations that involve persons who are confrontational, irate, confused, or frustrated.
  
• Is skilled at planning, coordinating, and directing special events or activities.
  
• Is familiar with crime prevention and volunteer programs.
  
• Has excellent computer and report-writing skills, and experience interpreting complex policies and procedures.
  
• Has experience as support for law enforcement.
  
• Works independently, with minimum supervision.
  

Minimum Qualifications - Required

Police Services Officer: A combination of education, training, and experience equivalent to completion of the twelfth grade and some experience working with the public. Although not required, experience in a law enforcement support position is desirable .

Senior Police Services Officer: requires a combination of education, training and experience equivalent to three years of increasingly responsible experience in a law enforcement support position equivalent to that of a Police Services Officer at the City of Ventura which includes at least one year of experience in one of the following areas at the City of Ventura: Traffic, Property Room, Front Desk, Training, Storefronts/Volunteers, Crime Prevention, Court Officer, Offender Registration, Body-Worn Camera, and Digital Evidence. Prior functional and/or lead experience is highly desirable .

License: Depending on assignment, possession of a valid California Class C driver's license may be required.

As a condition of employment, selected candidates will be required to complete a PD background screening process.

How to Apply

Submit an online City job application and supplemental questionnaire by the filing deadline at www.cityofventura.ca.gov/jobs .

• It is important that your city job application show all the relevant education, training, and experience you possess. Resumes, CVs, and cover letters may be attached to your application but will not be accepted in lieu of a completed job application or supplemental questionnaire. Submitting an incomplete application or supplemental questionnaire may disqualify you from further consideration in the recruitment process.
  
• After you apply, all future correspondence from the city will be via E-Mail. Please check your messages regularly and keep your contact information up to date using your on-line application.
  

Selection Process

• All applications and supplemental questionnaires submitted will be screened in relation to the criteria outlined in this job announcement. Candidates will be reviewed, and only those candidates determined to be most qualified based on experience, training, and education, as submitted, will be invited to participate further in the selection process. Candidates will be notified about their status after the filing deadline.
  
• Those candidates whose qualifications most closely match the requirements of the position will be invited to a qualifying panel interview process. Candidates will be notified of specifics after the examination process has been completed. Initial panel interviews may be conducted in-person or via video teleconference. Candidates will be notified of specifics at the appropriate time.
  

Eligibility List

The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City.

THE SCHEDULE

The timeline dates are subject to change. Candidates will be notified as necessary.

• Monday, July 13, 2026, at 11:59 p.m. - Application Deadline. Applications and supplemental questionnaires must be submitted by this date to be considered for the position.
  
• Week of July 20, 2026 - Candidates will be notified by email of their status by this date.
  
• Week of August 3, 2026 - Panel Interviews are tentatively scheduled for this date. Qualifying candidates will be notified by email or phone if they are invited to the panel interview process.
  
• Department Selection Interviews will be scheduled promptly after the panel interviews have been completed. Qualifying candidates will be notified by email or phone if they are invited to the department selection interview process .
  
• August 2026 - Candidates will be notified of the outcome of the interview by this date.
  

Additional Information

For additional information on the duties and responsibilities of the position, refer to the job descriptions located on the City’s Career Page at City of Ventura Jobs or by viewing here: Police Services Officer /Senior Police Services Officer .

To learn more about the City’s hiring process, visit: City of Ventura Career Page - Hiring Process

Questions? Contact the Recruitment Team at:

[email protected]

(805) 654-7802

In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: [email protected].

The City is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!

Salary:

$29.63 - 36.01 Hourly