Utility Permit Technician (Customer Service Billing)

Job Description:

Utility Permit Technician (Customer Service Billing)

Description

ABOUT THE POSITION

The Clark County Water Reclamation District is seeking qualified candidates to apply for the Utility Permit Technician (Customer Service Billing) position. This position will be primarily responsible for:

• Processing sewer service applications, collect fees, responding to permit related inquiries, and maintaining accurate customer account information.
  
• Providing customer support in person, by phone, and via email regarding billing, permits, and general service questions.
  
• Processing customer payments (cash, credit card, and check) and reconciling daily transactions with accuracy.
• Operating standard office equipment—including computers, scanners, and printers—and navigate multiple software applications efficiently.
• Creating new accounts for serviced properties and ensuring timely updates to the billing system.
  
• Reviewing returned mail and updating customer accounts or records as needed.
  

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The recruitment will establish an Open Competitive Eligibility list to fill current and/or future vacancies that may occur within the next six (6) months or may be extended as needed by Human Resources.

Human Resources reserves the right to call only the most qualified applicants to the selection process.

MINIMUM REQUIREMENTS

Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application.

Education and Experience:

• High school diploma or equivalent.
• One (1) year general clerical experience, preferably in an accounting, financial, or billing environment.
• Bilingual preferred.
• Equivalent combination of formal education and appropriate related experience may be considered.

Licenses/Certifications:

• Specified positions may require the possession of a valid Nevada Class [C] driver's license at time of application.

Background Investigation:

• Employment is contingent upon successful completion of a background investigation. Additional background investigations may be conducted periodically after employment.

Pre-Employment Drug Testing:

• Employment is contingent upon the results of a pre-employment drug examination.

EXAMPLES OF DUTIES

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PHYSICAL DEMANDS

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Water Reclamation District Comprehensive Benefits

Come make a difference and join the Water Reclamation District family where we offer a comprehensive benefits package that includes*:

• Work/Life balance with Flexible Schedules, including 4/10 options
  
• More money in your pocket:
  
  • 100% Employer Paid Defined Benefit Retirement - NVPERS
    
  • No Social Security deduction
    
  • No State Income Tax
    
  • Paycheck Estimator (This link will redirect you to a third-party calculator. This tool provides estimates only, and we do not guarantee accuracy).
    
• Two Employer Sponsored Health Plans Offered - Choice of PPO or EPO (hybrid PPO/HMO)
  
  • Medical - Employer pays Tier 1 90% of premium - Tier 2, 80%
    
  • Pharmacy benefits (30-day retail or 90-day mail order fills)
    
  • 24/7 Telephone advice nurse - no employee/dependent cost per year
    
  • Flexible Appointment Scheduling
    
    • Virtual Visits: Teledoc
      
    • In-home visits: Doctor and Dispatch Health
      
  • Retiree insurance - eligible after 5 years of service, includes Dental and Vision
    
  • CCSF - Wellness Benefit of $200 per enrolled employee/dependent per year
    
  • Employee Assistance Program (EAP)
    
• Employer Paid Benefits:
  
  • Basic Life Insurance and Long-Term Disability
    
  • Generous Leave Accruals that include:
    
    • 12 paid holidays
      
    • Birthday holiday
      
    • Paid vacation leave
      
    • Paid sick leave
      
  • Other leave options:
    
    • Catastrophic leave
      
    • Family Medical Leave Act (FMLA)
      
    • Parental leave - up to 90 days
      
• Wide variety of voluntary benefits that include:
  
  • Allstate Identity Protection
    
  • ARAG Legal Insurance
    
  • EMPOWER - 457b Deferred Compensation Plan - Pretax and ROTH options
    
  • Forthright Partners - Financial Advice for Employee & Family
    
  • Guardian - Accident, Cancer, Critical Illness, Hospital Indemnity, and Short Term Disability Insurance
    
  • Nationwide Pet Insurance
    
  • PerkSpot - CCWRD Discount Program with Thousands of Discounts Per Week
    
  • TASC - Flexible Spending Account - Medical and Dependent Day Care - Pretax - Debit Card Available
    
  • Sunlife Financial - Additional Life Insurance for Employee, Spouse, and/or Children; AD&D for Employee or Employee & Family
    
  • TransAmerica - Universal Life Insurance with Long Term Care - Coverage Includes a Living Benefit Rider
    
    

*Benefits vary and are subject to change.

Closing Date/Time: 7/14/2026 5:01 PM Pacific

Salary:

$25.91 - $37.56 Hourly