Austin Aviation - IT Business Systems Analyst Senior

Job Description:

Austin Aviation - IT Business Systems Analyst Senior

Description

About This Position

About Austin-Bergstrom International Airport

Owned by the City of Austin and operated by the Department of Aviation, Austin-Bergstrom International Airport is an economic engine, supplying over 74,000 direct and indirect jobs in the Central Texas region. Now, as we build the airport’s largest improvement program in its history, we are redefining the travel experience in one of the fastest-growing cities in the United States. This is an exciting opportunity to join the team behind Journey With AUS, the airport’s expansion and development program, where bold ideas, cutting-edge infrastructure, and a shared commitment to excellence are taking flight.

Job Description:

IT Business Systems Analyst Senior

Purpose:

Under moderate supervision, this position researches, analyzes, and documents effective business applications and their requirements in support of business-oriented information technology implementations.

Duties, Functions and Responsibilities:

• Partner with decision makers, system owners and end users to define business, financial and operations requirements and systems goals.
  
• Lead requirements gathering sessions to elicit requirements, specifications, business processes and recommendations related to potential IT solutions.
  
• Create more complex models, use cases, process flows, specifications, diagrams and charts to provide direction to developers, designers, and vendors.
  
• Develop statement of work for use in requests for proposals.
  
• Evaluate compatibility and interoperability of commercial off-the-shelf or in-house technology systems.
  
• Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
  
• Perform cost-benefit and return-on-investment analyses to aid in making IT business decisions.
  
• Conduct research on software and hardware products and technology services to justify recommendations and to support purchasing efforts.
  
• Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications across the organization.
  
• Coordinate and perform tests, including end-user reviews, for modified and new systems, training and other post-implementation support.
  

Responsibilities - Supervisor and/or Leadership Exercised:

• May provide leadership, work assignments, evaluation, training, and guidance to others
  

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of concepts and principles of application programming, database and system design including Internet and network architectures.
  
• Knowledge of legacy and web-based systems interfaces.
  
• Knowledge of importing data for use in report software, spreadsheets, graphs and flow charts.
  
• Knowledge of cost-benefit analysis and total cost of ownership modeling.
  
• Skill in performing requirements development, process modeling, reporting and project management tools.
  
• Skill in developing process models and data flow diagrams using industry-standard modeling techniques.
  
• Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs.
  
• Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals.
  
• Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability.
  
• Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding.
  
• Ability to define, analyze, and find solutions for difficult or complex problems.
  
• Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts.
  
• Ability to view the big picture.
  
• Ability to quickly become familiar with emerging technologies.
  
• Ability to identify trends as well as isolated events.
  

Minimum Qualifications:

• Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience.
  
• Experience may substitute for education for up to (4) years.
  

Licenses and Certifications Required:

• None
  

Preferred Qualifications:

• Experience leading teams or business owners to conduct analysis of existing systems to develop strategies for improving or enhancing system performance.
  
• Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications across the organization.
  

Notes to Candidate:

Overview:

The IT Business Systems Analyst Senior will play a central role in guiding and assisting business system owners and end users within the Aviation Division. This involves shaping business, financial, and operational requirements, as well as establishing systems goals crucial for the development of IT specification scope of work.

This role holds the classification of "Essential Personnel," requiring travel across different locations as an integral part of routine responsibilities. Additionally, this position falls under the purview of the COA safe driver program standard

Work Hours (On-site):

Monday - Friday

8:00 AM - 5:00 PM

Work hours may include after-hours, holidays, and weekend work.

Salary: $80,490.00 - $102,200.00

Travel:

This position requires traveling to multiple sites as part of the regular job duties. A driving record verification will be conducted. If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Go to the Driver Safety Program for more information: http://cityspace.ci.austin.tx.us/departments/hrm/risk/downloads/rmm_vol4_ds

Essential Personnel:

This position is categorized as essential personnel. Essential personnel are required to come to work during emergencies or bad weather at the airport if they are scheduled to work and, in some cases, when they are not scheduled.

Skills Assessment:

A skills assessment will be required for this position.

Overtime:

Overtime may be required with or without notice.

Good Standing - Department/Division Postings:

Employees, in good standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employees must remain in good standing through the top candidate selection phase at which time the good standing status will be re-verified.

Application Information:

A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history, to include all job duties, responsibilities and employment dates on your online application. The application is an official document; incomplete applications will not be considered (i.e., “see resume” or “see LinkedIn profile”). Resumes will not be used to qualify for the position and will not be used to recommend salary. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions inquiring about experience should be reflected on your application.

Important Note to Applicants:
Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

Department may close this job posting at any time after 7 days.

Applicants/Candidates must personally respond to all application questions, interview questions, technical questions, assessments, and other job-related evaluation activities. The use of artificial intelligence or other tools to generate, augment, or provide responses during the evaluation process is prohibited.

Veteran:

Veteran candidates will be required to provide a copy of their DD214 at the time of interview.

Criminal History Records Check:

The top candidate will be subject to a minimum 10-year criminal background check and security threat assessment.

Language:

Must have the ability to read, write, and fluently speak in English.

Benefits:

Working with Aviation provides a number of health and welfare benefits see City of Austin Promotional Benefits Overview and click HERE to learn more.

See us in action: Austin-Bergstrom International Airport - AUS - YouTube

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

.

JOIN THE CITY OF AUSTIN TEAM



At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles - Empathy, Ethics, Excellence, Engagement, and Equity - that anchor our delivery of services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation.
  
• Value and Innovation : Work in an environment where employees are valued, and innovation thrives.
  
• Competitive Benefits : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
  
• Retirement Security : Plan for the future with the City of Austin Employees' Retirement System.
  
• Sustainable Transportation Options : Commute easily with access to public transit and bike-friendly infrastructure.
  
• Focus on Wellness : Stay healthy through wellness programs, on-site fitness centers, and mental health support.
  
• Career Growth : Advance your skills and expertise with professional development and leadership opportunities.
  
• Modern Workspaces : Work in innovative and sustainable environments that foster collaboration and inspiration.
  

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

Closing Date/Time: 2026-07-28