Support Technician 1 - Sheriff's Office

Job Description:

Support Technician 1 - Sheriff's Office

Description

ESSENTIAL FUNCTIONS

Support Technician 1 independently coordinates and performs a broad range of technical support services to the Services, Corrections and Operations Bureaus. A Support Technician 1 is responsible for assisting the public; computer entry; processing, storage, retrieval and dissemination of various reports, records, and information within the Sheriff’s Office; issuing law enforcement related permits and licenses; transcription of reports, statements, correspondence, directives, and other law enforcement paperwork; creating forms and preparing correspondence. Employees perform varied secretarial, clerical and support functions in a law enforcement or corrections setting.

Support Technician 1 competently performs some of the various job functions listed below, depending on the employee’s individual job assignment. (The meaning of competent for any given task is measured at 80% of the current work group average).

• Enter, update and search data in various Sheriff’s Office computer systems (Spillman Law Enforcement Computer System, FBI and WSP databases).
• Type, transcribe and write various forms, correspondence, reports, statements, directives, evaluations, search warrants and other law enforcement information from written material, tapes and dictation, using various computer software.
• Maintain numerous law enforcement and corrections files in an up-to-date and organized manner.
• Greet and assist public; answer assigned telephone lines, route calls, take and distribute messages; respond to public and member inquiries both by telephone, electronically, and in person.
• Copy, distribute, archive and purge various law enforcement documentation according to policy, procedure, law, or as instructed by supervisor. Maintain required audit trails of information distributed.
• Process and maintain law enforcement case reports, booking reports and records, fingerprint cards, crime scene photographs, rosters, and other various law enforcement data.
• Process criminal history records check requests according to policy, procedure and law.
• Process and maintain warrant and domestic violence files. Enter, modify, clear, cancel and confirm warrants and domestic violence orders in NCIC/WACIC and Spillman computer systems. Validate status of warrants and domestic violence orders per state statute.
• Process and maintain reports and logs of stolen property, guns, vehicles, missing and runaway persons per state statute.
• Process applications for Concealed Pistol Licenses, State Firearms Dealer Licenses, Specialized Forest Products Permits, and other licenses, permits and related documents according to established procedures, county ordinances, state and federal laws. Track permits issued to the United States Forest Service according to agreement and established procedure.
• Process requests for reports, montages and other law enforcement information according to established policy and procedure.
• Schedule appointments as directed.
• Attend all scheduled meetings on time and participate in discussion when appropriate.
• Compile monthly statistics, check for accuracy and create various reports as directed by supervisor.
• Fingerprint citizens and applicants as needed. Review and process fingerprint cards according to procedure.
• Coordinate cooperative relay of inmates with other law enforcement and correctional agencies; maintain up-to-date list of pending transport orders; arrange special prisoner transportation as required.
• Assist with documentation related to the Day Jail Program, including scheduling, checking in and checking out inmates on day reporting.
• Open, inspect and distribute inmate incoming mail.
• Prepare inmate commissary and indigent inmate mail supplies for weekly distribution.
• Process inmate visitation kites and oversee citizen visitations with inmates.
• Accept and receipt money for bail and inmate accounts.
• Calculate inmate overpayments and notify accountant of reimbursements.
• Perform the duties of a Special Deputy Sheriff according to the provisions and restrictions of the commission.
• Maintain court calendar and notify employees of court appearances.
• Requisition necessary supplies in a timely manner.
• May be called upon to perform excess clerical duties in other divisions.
• Perform other duties as assigned by supervisor, which are within capabilities and training.

WORKING ENVIRONMENT / PHYSICAL DEMANDS

• Ability to lift objects weighing approximately 35-50 pounds.
• Ability to move objects weighing approximately 70-150 pounds.
• Ability to see, with or without corrective lenses, well enough to read correspondence and law enforcement reports and information, focus for extended periods of time and perform general office work.
• Ability to hear, with or without a hearing aid, and speak well enough to converse on the telephone, in person, on a two-way radio, and transcribe statements verbatim.
• Ability to operate computer keyboard for extended periods of time. Strength and flexibility to bend and file for extended periods of time.
• Ability to wear protective gear and clothing, when appropriate.

REQUIRED QUALIFICATIONS

• Citizen of the United States, a lawful permanent resident, or a deferred action for childhood arrivals recipient.
• Provide proof of eligibility to work in the United States.
• Read and write English.
• High school diploma or GED.
• Minimum 18 years of age.
• Minimum keyboarding speed 30 words per minute (corrected).
• Pass physical assessment, polygraph and thorough background examination.
• Able to obtain notary public status.
• Meet and pass State and Federal background and testing to be certified to access restricted and confidential computer systems.

COMPETENCIES (Knowledge, Skills, Abilities, and Behaviors)

• Ability to competently enter, update and search various data into confidential and restricted computer systems with federal, state and local software programs.
• Ability to operate contemporary office equipment, not limited to typewriter, computer, copy machine, fax, transcription machine, microfiche readers and calculator.
• Ability to transcribe from written material, tapes or dictation.
• Knowledge and ability to organize data into appropriate usable format, and prepare correspondence and documents from oral and written instructions.
• Ability to accurately document and prepare meeting minutes.
• Ability to learn new skills.
• Ability to write clearly and effectively.
• Ability to file alphabetically and numerically.
• Ability to communicate effectively both orally and in writing, and to establish and maintain harmonious working relationships with other employees and the general public.
• Ability to organize and prioritize work.
• Ability to maintain confidentiality.
• Ability to maintain a courteous attitude under stressful situations when citizens and staff are in various stages of emotional anxiety.
• Ability to deal with graphic language, photos or events.
• Ability to work with minimal supervision.

Lewis County is an equal opportunity employer that provides access, free from discrimination based on race, color, national origin, religion, age, sex, marital status, sexual orientation, military or veteran status, pregnancy, disability, genetic information or any other basis protected by law in employment or provisions of services.

Health Insurance: We offer comprehensive medical coverage-including vision-along with dental and basic life insurance for employees and their families. Multiple medical plan options are available, so you can choose the coverage that best fits your needs.

Retirement Plans: Secure your future with enrollment in one of Washington State's Department of Retirement Systems programs: PERS, PSERS, or LEOFF. Both you and the County contribute to your retirement, ensuring long-term financial stability.

Paid Leave: Full-time regular employees earn paid vacation in addition to paid holidays.

Longevity: We recognize and reward your dedication with additional monthly compensation for continuous service milestones.

Deferred Compensation: Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Flexible Spending Account (FSA): Employees can take advantage of Section 125 flexible spending accounts for out-of-pocket health care and daycare expenses with pre-tax dollars.

Public Service Loan Forgiveness: If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Please visit our Employee Benefits webpage for details: 2026 Benefits

Accommodations for All Applicants: If you need accommodations during the selection process, we’re here to help! Contact our Human Resources Department at (360) 740-2737 or [email protected] .

Closing Date/Time: 8/9/2026 5:00 PM Pacific

Salary:

$50,612.40 - $68,044.56 Annually