Telecommunicator - Beaufort County Sheriff's Office

Summary

Telecommunicator – 911 Center (Two Positions)Beacon locations: Beaufort County Sheriff's Office 911 Communications Center. Positions: #432504 and #432524.General Work DescriptionThe 911 Telecommunicator answers incoming 911 calls, non‑emergency administrative lines, and obtains and properly verifies the location where service is needed. The role includes assisting and instructing callers using Emergency Medical Dispatch (EMD) and fire protocols, gathering necessary information for responders, and utilizing the Computer Aided Dispatch (CAD) system for call processing, dispatching, mapping, monitoring and reporting. The position also operates a computerized, multi‑channel two‑way radio and the telephone system, performs notification and relay communications as required, completes continuing education to maintain certifications, and performs other related duties as assigned. Successful applicants will have strong computer/typing skills, ability to stay focused under stressful emergency situations, and multitask effectively.Physical RequirementsApplicants must be able to sit stationary for extended periods of time and work 12‑hour shifts rotating between day and night.Education, Training and ExperienceHigh‑school graduation documented by a diploma or transcript. New hires will receive a 51‑hour Telecommunicator Certification Course; prior experience in telecommunications will be considered for salary adjustments. Associates' degree holders receive a $2,000 annual educational incentive; bachelor's degree holders receive a $4,000 incentive.BenefitsReduced cost health insurance, local government retirement plan, 401‑K supplemental retirement, 11 paid holidays annually, earned vacation and sick leave, and promotional opportunities based on performance and training.Application ProcedureSubmit a completed Beaufort County Sheriff's Office employment packet to Kathy Dickinson, 210 North Market Street, Washington, N.C. 27889. Application packets can also be obtained from the Sheriff's Office website (www.beaufortcountysheriff.org) or in person.Application deadline: Open until filled. Resumes are not accepted in lieu of application packets.Equal Opportunity and Background ChecksBeaufort County Sheriff's Office is an Equal Opportunity Employer. Criminal background check, driving record check, pre‑employment physical, psychological screening, and drug screening are required and will be paid by the department.Required IdentificationValid North Carolina driver's license or state‑issued ID required.Job DetailsJob ID: #432504, #432524Category: Full‑time EmploymentStatus: OpenSalary: Hiring Rate Minimum $41,966, Mid‑Point $54,555Salary Grade: 63Posted: October 21, 2025Closing: Open Until FilledToolsDownload ApplicationView DSS Jobs Here#J-18808-Ljbffr

Job Description

Telecommunicator – 911 Center (Two Positions)Beacon locations: Beaufort County Sheriff's Office 911 Communications Center. Positions: #432504 and #432524.General Work DescriptionThe 911 Telecommunicator answers incoming 911 calls, non‑emergency administrative lines, and obtains and properly verifies the location where service is needed. The role includes assisting and instructing callers using Emergency Medical Dispatch (EMD) and fire protocols, gathering necessary information for responders, and utilizing the Computer Aided Dispatch (CAD) system for call processing, dispatching, mapping, monitoring and reporting. The position also operates a computerized, multi‑channel two‑way radio and the telephone system, performs notification and relay communications as required, completes continuing education to maintain certifications, and performs other related duties as assigned. Successful applicants will have strong computer/typing skills, ability to stay focused under stressful emergency situations, and multitask effectively.Physical RequirementsApplicants must be able to sit stationary for extended periods of time and work 12‑hour shifts rotating between day and night.Education, Training and ExperienceHigh‑school graduation documented by a diploma or transcript. New hires will receive a 51‑hour Telecommunicator Certification Course; prior experience in telecommunications will be considered for salary adjustments. Associates' degree holders receive a $2,000 annual educational incentive; bachelor's degree holders receive a $4,000 incentive.BenefitsReduced cost health insurance, local government retirement plan, 401‑K supplemental retirement, 11 paid holidays annually, earned vacation and sick leave, and promotional opportunities based on performance and training.Application ProcedureSubmit a completed Beaufort County Sheriff's Office employment packet to Kathy Dickinson, 210 North Market Street, Washington, N.C. 27889. Application packets can also be obtained from the Sheriff's Office website (www.beaufortcountysheriff.org) or in person.Application deadline: Open until filled. Resumes are not accepted in lieu of application packets.Equal Opportunity and Background ChecksBeaufort County Sheriff's Office is an Equal Opportunity Employer. Criminal background check, driving record check, pre‑employment physical, psychological screening, and drug screening are required and will be paid by the department.Required IdentificationValid North Carolina driver's license or state‑issued ID required.Job DetailsJob ID: #432504, #432524Category: Full‑time EmploymentStatus: OpenSalary: Hiring Rate Minimum $41,966, Mid‑Point $54,555Salary Grade: 63Posted: October 21, 2025Closing: Open Until FilledToolsDownload ApplicationView DSS Jobs Here#J-18808-Ljbffr