Dispatcher

Summary

Overview We are seeking a Dispatch Specialist for a 24-month REMOTE contract (with possible extension and/or conversion to perm) working central time zone. The Dispatch Specialist is responsible for dispatching, working with technicians and their schedules, and maintaining calendars.1 year of Dispatching, Scheduling, Call Center, or Coordinator experience is requiredUS Citizen or Green Card holder.Compensation $12/hour (non negotiable) W2Must pass background check to be eligible for hireJob Description Utilize systems to monitor workflow and load the work to qualified technicians.Evaluate and reassign work to available technicians as needed.Work to monitor and regulate work volumes.Communicate with technicians and/or other departmental employees to resolve force availability imbalances.Read and analyze exception service orders and repair tickets to dispatch to the appropriate technician based upon the company criteria.Ensure that service orders and repair tickets are processed accurately.Acquires skills through a combination of formal training and considerable on-the- job experience.May serve as lead and/or primary technical resource within department or work area.Requirements Good telephone skills – Clear, understandable speaking voiceStrong organizational skillsThere is a possibility of a rotating Saturday shift, not set in stone.High School, GED or equivalent education and relevant experienceIf interested and available, please email resume to [email protected] for immediate consideration!Lisa BeresfordComcentricl [email protected](303) 476-5927#J-18808-Ljbffr

Job Description

Overview We are seeking a Dispatch Specialist for a 24-month REMOTE contract (with possible extension and/or conversion to perm) working central time zone. The Dispatch Specialist is responsible for dispatching, working with technicians and their schedules, and maintaining calendars.1 year of Dispatching, Scheduling, Call Center, or Coordinator experience is requiredUS Citizen or Green Card holder.Compensation $12/hour (non negotiable) W2Must pass background check to be eligible for hireJob Description Utilize systems to monitor workflow and load the work to qualified technicians.Evaluate and reassign work to available technicians as needed.Work to monitor and regulate work volumes.Communicate with technicians and/or other departmental employees to resolve force availability imbalances.Read and analyze exception service orders and repair tickets to dispatch to the appropriate technician based upon the company criteria.Ensure that service orders and repair tickets are processed accurately.Acquires skills through a combination of formal training and considerable on-the- job experience.May serve as lead and/or primary technical resource within department or work area.Requirements Good telephone skills – Clear, understandable speaking voiceStrong organizational skillsThere is a possibility of a rotating Saturday shift, not set in stone.High School, GED or equivalent education and relevant experienceIf interested and available, please email resume to [email protected] for immediate consideration!Lisa BeresfordComcentricl [email protected](303) 476-5927#J-18808-Ljbffr