Summary
DCI Job Requirement for: Field Support Representative Location: Jordan (90/90 Rotation) Required: Active DoD TS/SCI Clearance Job Description: · Serve as an FSR Analyst · Work side-by-side with analysts to train and mentor users · Troubleshoot technical issues and develop new use cases · Solve unique and challenging problems Embed with high-impact units to understand their operational and technical needs · Help facilitate collaboration across a global enterprise · Provide desk-side training to analysts · Train analysts/operators in a classroom and operational setting · Staff the Help Desk o Respond to user requests and work with the engineering team to troubleshoot issues · Provide feedback to the engineering team about product Proactively develop relationships with users at customer site and surface use case gaps Build initial dashboard products and assist users with building questions · Answer questions from senior leaders Compensation details: 80000-120000 Yearly Salary PIa71986b594b0-25448-41130968aa415a4b-8b21-40fc-a65c-70d2b25ca29a
Job Description
DCI Job Requirement for: Field Support Representative Location: Jordan (90/90 Rotation) Required: Active DoD TS/SCI Clearance Job Description: · Serve as an FSR Analyst · Work side-by-side with analysts to train and mentor users · Troubleshoot technical issues and develop new use cases · Solve unique and challenging problems Embed with high-impact units to understand their operational and technical needs · Help facilitate collaboration across a global enterprise · Provide desk-side training to analysts · Train analysts/operators in a classroom and operational setting · Staff the Help Desk o Respond to user requests and work with the engineering team to troubleshoot issues · Provide feedback to the engineering team about product Proactively develop relationships with users at customer site and surface use case gaps Build initial dashboard products and assist users with building questions · Answer questions from senior leaders Compensation details: 80000-120000 Yearly Salary PIa71986b594b0-25448-41130968aa415a4b-8b21-40fc-a65c-70d2b25ca29a
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