Communications Center Ambulance Dispatcher

Summary

The Ambulance Dispatcher is responsible for proper deployment of resources and System Status Management. A preferred candidate will have EMS and Communications Center experience. The candidate must also have excellent communication and data entry skills.ESSENTIAL FUNCTIONSAppropriate deployment of emergency and non-emergency resources.Interact with field personnel professionally over the phone and radio.Receive requests for ambulance transportation.HIPAA Compliance.Ability to make decisions consistent with policy and guidelines.Ability to think logically and quickly during an emergency.MEDEX OFFERSCompetitive wages and benefits including:Blue Cross & Blue Shield Medical, Dental, and Vision InsurancePet InsuranceDisability Insurance through AFLACPaid Time OffTuition Reimbursement Available401K with matchUniform AllowanceFlexible SchedulingEducational Opportunities & Sponsored Con-EdMembership to NAEMTSupportive & Respectful EnvironmentQUALIFICATIONSExperience in communications and customer service.Good judgment and remaining calm in high-stress situations.Detail-oriented and able to perform clerical functions.Must be able to read, write and comprehend the English language.Communicate effectively, via telephone and radio to obtain and provide relevant information.LOCATIONSThis position is located in Skokie, ILEDUCATION, LICENSURE & CERTIFICATIONSHigh School graduate or General Equivalency Diploma (GED).OTHER REQUIREMENTSLicensed EMT, EMD, or experienced EMS Dispatch (preferred).#J-18808-Ljbffr

Job Description

The Ambulance Dispatcher is responsible for proper deployment of resources and System Status Management. A preferred candidate will have EMS and Communications Center experience. The candidate must also have excellent communication and data entry skills.ESSENTIAL FUNCTIONSAppropriate deployment of emergency and non-emergency resources.Interact with field personnel professionally over the phone and radio.Receive requests for ambulance transportation.HIPAA Compliance.Ability to make decisions consistent with policy and guidelines.Ability to think logically and quickly during an emergency.MEDEX OFFERSCompetitive wages and benefits including:Blue Cross & Blue Shield Medical, Dental, and Vision InsurancePet InsuranceDisability Insurance through AFLACPaid Time OffTuition Reimbursement Available401K with matchUniform AllowanceFlexible SchedulingEducational Opportunities & Sponsored Con-EdMembership to NAEMTSupportive & Respectful EnvironmentQUALIFICATIONSExperience in communications and customer service.Good judgment and remaining calm in high-stress situations.Detail-oriented and able to perform clerical functions.Must be able to read, write and comprehend the English language.Communicate effectively, via telephone and radio to obtain and provide relevant information.LOCATIONSThis position is located in Skokie, ILEDUCATION, LICENSURE & CERTIFICATIONSHigh School graduate or General Equivalency Diploma (GED).OTHER REQUIREMENTSLicensed EMT, EMD, or experienced EMS Dispatch (preferred).#J-18808-Ljbffr