Brokerage Dispatcher Specialist

Summary

Benefits We Offer Include: Medical, Dental & Vision Insurance401(k) with company matchEmployerpaid life & disability insuranceFlexible Spending Accounts (FSA)Paid Time Off (PTO)7 Company Paid Holidays24/24 Telemedicine & Employee Assistance ProgramOptional voluntary benefits (legal, accident, identity protection)Eligibility on the first of the month following your hire datePurpose of Position: This position will be responsible for developing relationships with customers and arranging freight transportation to meet their needs. The most successful freight brokers are comfortable working in a fast-paced environment and have exceptional problem solving and organizational skills.Accountabilities: Provide superior customer service to both internal and external customers by exceeding their expectationsDispatch Company controlled freight and supported sales and commodity group managers.Negotiating rates with Carriers/Broker for expedited loads, re-routes, and new lanesMeet or exceed rate expectations as defined by corporate pricingManage tendering process via TMS to route the lowest cost providerMaintain billing and dispatch accuracy of 98% or greaterDispatch/coordinating between carrier drivers/dispatch and salesPost freight on various load boards and call carriers/broker to book loadsConfirming/verify rate via load tendering processFollow company policy for processes and proceduresManaging demurrage, detention, layover, and other accessorial costs in accordance with company process and solve driver/carrier/broker issuesMaintain on time Pick-Up and Delivery performance of 97% or betterUpdate/track carrier/driver location information within company guidelinesBack up other dispatch positionsAssist Manager or Director, Logistics Services in leadership duties and reports when instructedDispatching drivers/CarriersMake sure and coordinating between carrier drivers/dispatch and customers on load informationScheduling drivers/CarriersProblem solves driver/carrier issuesMaintain on time Pick-Up and Delivery performance of 98% or betterMinimum Skills Required: Work hours - 50 + hours per week as neededHigh School diploma or GED, but college degree preferred3-6 years of transportation and 3rd party dispatch experience in sourcing and developing carriers and routing.Work independently, great communicator & customer service skillsNegotiation skillsProblem solving/Investigation skillsAbility to coordinate high volume phone skillsComputer experience with Microsoft products like excel and emailAccurate typing skillsPreferred transportation experienceHigh School Degree/ College DegreeData Entry & high-volume phone skillsGood/Great Communicator & customer service skillsProblem Solving/InvestigationComputer experience, preferably brokerage or assetAbility to work in a fast-paced environmentAbility to resolve conflictsAbility to organize/prioritize variety of tasks/projectsMS Office Skills (Excel, Word, Power Point)***Please note: This position does not qualify for relocation expenses. ***Fresh Del Monte Produce Inc. is a global leader in the production, distribution, and marketing of fresh and fresh-cut fruits and vegetables. Our diverse product portfolio also includes prepared fruits and vegetables, juices, beverages, snacks, and desserts-available in over 80 countries worldwide. With operations spanning more than 35 countries, we've proudly been nourishing families for over 135 years.We are committed to maintaining a drug-free workplace and are proud to be an Equal Opportunity Employer. Fresh Del Monte and its affiliates do not discriminate based on race, color, religion, national origin, age, disability, gender, veteran status, or any other characteristic protected by applicable law. We also participate in E-Verify* where applicable, to ensure employment authorization eligibility. Driven by our core values-Excellence, Care, Passion, Trust, and Creativity-we invite you to explore our career opportunities and join our FRESH team.#J-18808-Ljbffr

Job Description

Benefits We Offer Include: Medical, Dental & Vision Insurance401(k) with company matchEmployerpaid life & disability insuranceFlexible Spending Accounts (FSA)Paid Time Off (PTO)7 Company Paid Holidays24/24 Telemedicine & Employee Assistance ProgramOptional voluntary benefits (legal, accident, identity protection)Eligibility on the first of the month following your hire datePurpose of Position: This position will be responsible for developing relationships with customers and arranging freight transportation to meet their needs. The most successful freight brokers are comfortable working in a fast-paced environment and have exceptional problem solving and organizational skills.Accountabilities: Provide superior customer service to both internal and external customers by exceeding their expectationsDispatch Company controlled freight and supported sales and commodity group managers.Negotiating rates with Carriers/Broker for expedited loads, re-routes, and new lanesMeet or exceed rate expectations as defined by corporate pricingManage tendering process via TMS to route the lowest cost providerMaintain billing and dispatch accuracy of 98% or greaterDispatch/coordinating between carrier drivers/dispatch and salesPost freight on various load boards and call carriers/broker to book loadsConfirming/verify rate via load tendering processFollow company policy for processes and proceduresManaging demurrage, detention, layover, and other accessorial costs in accordance with company process and solve driver/carrier/broker issuesMaintain on time Pick-Up and Delivery performance of 97% or betterUpdate/track carrier/driver location information within company guidelinesBack up other dispatch positionsAssist Manager or Director, Logistics Services in leadership duties and reports when instructedDispatching drivers/CarriersMake sure and coordinating between carrier drivers/dispatch and customers on load informationScheduling drivers/CarriersProblem solves driver/carrier issuesMaintain on time Pick-Up and Delivery performance of 98% or betterMinimum Skills Required: Work hours - 50 + hours per week as neededHigh School diploma or GED, but college degree preferred3-6 years of transportation and 3rd party dispatch experience in sourcing and developing carriers and routing.Work independently, great communicator & customer service skillsNegotiation skillsProblem solving/Investigation skillsAbility to coordinate high volume phone skillsComputer experience with Microsoft products like excel and emailAccurate typing skillsPreferred transportation experienceHigh School Degree/ College DegreeData Entry & high-volume phone skillsGood/Great Communicator & customer service skillsProblem Solving/InvestigationComputer experience, preferably brokerage or assetAbility to work in a fast-paced environmentAbility to resolve conflictsAbility to organize/prioritize variety of tasks/projectsMS Office Skills (Excel, Word, Power Point)***Please note: This position does not qualify for relocation expenses. ***Fresh Del Monte Produce Inc. is a global leader in the production, distribution, and marketing of fresh and fresh-cut fruits and vegetables. Our diverse product portfolio also includes prepared fruits and vegetables, juices, beverages, snacks, and desserts-available in over 80 countries worldwide. With operations spanning more than 35 countries, we've proudly been nourishing families for over 135 years.We are committed to maintaining a drug-free workplace and are proud to be an Equal Opportunity Employer. Fresh Del Monte and its affiliates do not discriminate based on race, color, religion, national origin, age, disability, gender, veteran status, or any other characteristic protected by applicable law. We also participate in E-Verify* where applicable, to ensure employment authorization eligibility. Driven by our core values-Excellence, Care, Passion, Trust, and Creativity-we invite you to explore our career opportunities and join our FRESH team.#J-18808-Ljbffr