Baggage Storage Associate - Seattle-Tacoma International Airport - Full Time

Summary

Baggage Storage Associate - Seattle-Tacoma International Airport - Full Time Job Category: Customer ServiceRequisition Number: BAGGA003211Posted: April 7, 2025Full-TimeRate: $22 USD per hourWA ST Seattle, WA 98158, USAJob Details Description Baggage Storage Associate - Seattle-Tacoma International Airport - Full Time $21 - $22 / hourWeekends and holidays may be required as needed.Full-Time Benefits Smarte Carte Inc. offers a competitive compensation package and outstanding benefits including; Group Health & Dental Insurance, Company Paid Life Insurance, Company Paid Short-Term Disability, Matching 401k, Paid Time Off, Paid Holidays, and Wellness Reimbursement Program.Company BackgroundSmarte Carte, Inc. is the leading concessionaire of self-serve vended luggage carts, massage chairs, as well as other passenger and guest services.Smarte Carte is headquartered in St. Paul, MN and has operations in the United States, Australia, Canada, Ireland, New Zealand, Norway, Singapore, Sweden, and United Kingdom.Are you looking for a job with a flexible schedule, great pay, and a fantastic work environment? Are you looking for a place to develop and build your career? Do you like to have your voice heard and be involved in process improvements? Then Smarte Carte is the place for you! A positive attitude and willingness to learn are the top qualities for our ideal candidate. Smarte Carte prides itself on having a diverse and inclusive workforce. All genders, ethnicities, and backgrounds are encouraged to apply. Smarte Carte is focused on being environmentally responsible by owning/operating recyclable equipment and reducing our carbon footprint.Basic Function The Baggage Storage Associate is expected to provide superior customer service, while promoting Smarte Carte Baggage Storage and Services to travelers.Key Responsibilities Deliver premier customer serviceGreet and assist inbound travelers and encourage the use of our services to maximize their travel experienceFollow established process for tagging and tracking customer property; Baggage Storage Standard Operations Procedure.Communicate Baggage Storage requirements to customersProcess cash and credit card payments using POS registerProvide information & respond to inquiries about airport facilities, including but not limited to, baggage carousel informationMaintain a clean and organized work areaWear company prescribed uniform, maintain a neat and well-groomed appearanceOther duties as assignedSkills Passionate approach to customer, able to handle client needs and concernsProactive approach in applying sales practicesPositive attitude, strong work ethicCultural awarenessAbility to work in a hectic, fast paced environment while maintaining a calm, positive, efficient, and comforting dispositionAbility to work independentlyQualifications Aptitude to learn new applications as neededAirport and/or Airline hospitality service experience a plusExcellent verbal communication skillsMultilingual a plusPhysical Requirements Must be able to push/pull and lift 70lbsMust be able to stand and walk for long periods of timeCertifications/Licenses Ability to get airport badge required

Job Description

Baggage Storage Associate - Seattle-Tacoma International Airport - Full Time Job Category: Customer ServiceRequisition Number: BAGGA003211Posted: April 7, 2025Full-TimeRate: $22 USD per hourWA ST Seattle, WA 98158, USAJob Details Description Baggage Storage Associate - Seattle-Tacoma International Airport - Full Time $21 - $22 / hourWeekends and holidays may be required as needed.Full-Time Benefits Smarte Carte Inc. offers a competitive compensation package and outstanding benefits including; Group Health & Dental Insurance, Company Paid Life Insurance, Company Paid Short-Term Disability, Matching 401k, Paid Time Off, Paid Holidays, and Wellness Reimbursement Program.Company BackgroundSmarte Carte, Inc. is the leading concessionaire of self-serve vended luggage carts, massage chairs, as well as other passenger and guest services.Smarte Carte is headquartered in St. Paul, MN and has operations in the United States, Australia, Canada, Ireland, New Zealand, Norway, Singapore, Sweden, and United Kingdom.Are you looking for a job with a flexible schedule, great pay, and a fantastic work environment? Are you looking for a place to develop and build your career? Do you like to have your voice heard and be involved in process improvements? Then Smarte Carte is the place for you! A positive attitude and willingness to learn are the top qualities for our ideal candidate. Smarte Carte prides itself on having a diverse and inclusive workforce. All genders, ethnicities, and backgrounds are encouraged to apply. Smarte Carte is focused on being environmentally responsible by owning/operating recyclable equipment and reducing our carbon footprint.Basic Function The Baggage Storage Associate is expected to provide superior customer service, while promoting Smarte Carte Baggage Storage and Services to travelers.Key Responsibilities Deliver premier customer serviceGreet and assist inbound travelers and encourage the use of our services to maximize their travel experienceFollow established process for tagging and tracking customer property; Baggage Storage Standard Operations Procedure.Communicate Baggage Storage requirements to customersProcess cash and credit card payments using POS registerProvide information & respond to inquiries about airport facilities, including but not limited to, baggage carousel informationMaintain a clean and organized work areaWear company prescribed uniform, maintain a neat and well-groomed appearanceOther duties as assignedSkills Passionate approach to customer, able to handle client needs and concernsProactive approach in applying sales practicesPositive attitude, strong work ethicCultural awarenessAbility to work in a hectic, fast paced environment while maintaining a calm, positive, efficient, and comforting dispositionAbility to work independentlyQualifications Aptitude to learn new applications as neededAirport and/or Airline hospitality service experience a plusExcellent verbal communication skillsMultilingual a plusPhysical Requirements Must be able to push/pull and lift 70lbsMust be able to stand and walk for long periods of timeCertifications/Licenses Ability to get airport badge required