Surveillance Officer Agent - Full Time (Citywide LV)

Summary

Job Summary

The Agent protects the assets of the Casino through the use of gaming and surveillance cameras.

How You Will Create the Extraordinary

• Operates a closed-circuit television (CCTV) system to monitor casino activities and prepares reports and logs.
• Presents evaluations of any observed illegal activity to the proper departments and makes necessary recommendations.
• Makes recommendations and enforces state and federal regulations.
• Adheres to all department, company and State regulations, policies and procedures.
• Performs additional duties as assigned.
• Consistently demonstrates superior customer service skills to external and internal guests by displaying successful behaviors and focus skills.
• Maintains upbeat, positive attitude, friendly and helpful demeanor, positive energy and enthusiasm from one interaction to the next.
• Utilizes smiles and frequent eye contact and friendly tone of voice to project warmth and friendliness.
• Acts as a role model to other employees and always presents oneself as a credit to Caesars and encourages others to do the same.
• Adheres to all regulatory, company and department policies and procedures.

What You Will Need

• Preferred one year of games surveillance experience.
• Neat, professional appearance with good personal hygiene.
• Friendly, outgoing personality.
• Must be 21 years of age.
• Ability to interface effectively with public and co-workers.
• High school diploma or equivalent.
• Preferred knowledge of all Casino/Hotel operations.

Additional Requirements

• A very fast paced environment.
• Must be able to handle large amount of information and take the best action necessary to correct the situation.
• Requires all forms of dexterity and mobility throughout all shifts.
• Use of office equipment and computers.
• Ongoing games protection training.
• Provides training assistance to new employees.
• Interaction with law enforcement and courtroom.
• High School diploma required or equivalent required.
• Satisfactorily completes 90-day surveillance training program.
• Prior experience in a security, casino or surveillance related field preferred.
• Must have the ability to operate a CCTV system.
• Strong communication skills required, both verbal and written.
• Must be able to work a flexible schedule to include nights, weekends and holidays.
• Is able to work in smoke filled environment and is able to sit and stand for prolonged periods of time.
• Able to change schedule with short notice.
• Will abide by all the State Gaming Board Regulations and all Harness Racing Commission Regulations.
• Must be able to obtain and maintain the appropriate license through the Gaming Control Board.

About Us

The Vanderpump Hotel is the Strip's first and only, stand-alone boutique hotel and casino. The Vanderpump Hotel features the first-ever restaurant by celebrity chef and television personality Giada De Laurentiis and a rooftop pool, day club and nightlife venues by Drai's, The Vanderpump Hotel redefined the Las Vegas hotel experience. Join our team, where our mission is to "Inspire Grown Ups to Play!"

Job Info

• Job Identification 87456
• Job Category Security and Surveillance
• Job Schedule Full time
• Locations The Vanderpump Hotel (On-site)

Job Description

Job Summary

The Agent protects the assets of the Casino through the use of gaming and surveillance cameras.

How You Will Create the Extraordinary

• Operates a closed-circuit television (CCTV) system to monitor casino activities and prepares reports and logs.
• Presents evaluations of any observed illegal activity to the proper departments and makes necessary recommendations.
• Makes recommendations and enforces state and federal regulations.
• Adheres to all department, company and State regulations, policies and procedures.
• Performs additional duties as assigned.
• Consistently demonstrates superior customer service skills to external and internal guests by displaying successful behaviors and focus skills.
• Maintains upbeat, positive attitude, friendly and helpful demeanor, positive energy and enthusiasm from one interaction to the next.
• Utilizes smiles and frequent eye contact and friendly tone of voice to project warmth and friendliness.
• Acts as a role model to other employees and always presents oneself as a credit to Caesars and encourages others to do the same.
• Adheres to all regulatory, company and department policies and procedures.

What You Will Need

• Preferred one year of games surveillance experience.
• Neat, professional appearance with good personal hygiene.
• Friendly, outgoing personality.
• Must be 21 years of age.
• Ability to interface effectively with public and co-workers.
• High school diploma or equivalent.
• Preferred knowledge of all Casino/Hotel operations.

Additional Requirements

• A very fast paced environment.
• Must be able to handle large amount of information and take the best action necessary to correct the situation.
• Requires all forms of dexterity and mobility throughout all shifts.
• Use of office equipment and computers.
• Ongoing games protection training.
• Provides training assistance to new employees.
• Interaction with law enforcement and courtroom.
• High School diploma required or equivalent required.
• Satisfactorily completes 90-day surveillance training program.
• Prior experience in a security, casino or surveillance related field preferred.
• Must have the ability to operate a CCTV system.
• Strong communication skills required, both verbal and written.
• Must be able to work a flexible schedule to include nights, weekends and holidays.
• Is able to work in smoke filled environment and is able to sit and stand for prolonged periods of time.
• Able to change schedule with short notice.
• Will abide by all the State Gaming Board Regulations and all Harness Racing Commission Regulations.
• Must be able to obtain and maintain the appropriate license through the Gaming Control Board.

About Us

The Vanderpump Hotel is the Strip's first and only, stand-alone boutique hotel and casino. The Vanderpump Hotel features the first-ever restaurant by celebrity chef and television personality Giada De Laurentiis and a rooftop pool, day club and nightlife venues by Drai's, The Vanderpump Hotel redefined the Las Vegas hotel experience. Join our team, where our mission is to "Inspire Grown Ups to Play!"

Job Info

• Job Identification 87456
• Job Category Security and Surveillance
• Job Schedule Full time
• Locations The Vanderpump Hotel (On-site)