ServiceNow ITAM SME (20)

Summary

Leading the implementation of ServiceNow ITAM solutions, the contract ServiceNow ITAM SME will work remotely to design and configure asset lifecycle processes, integrate ITAM with various systems, and ensure compliance and governance for software and hardware asset management through January 2027.Key responsibilitiesLead end-to-end implementation of ServiceNow ITAM solutions, including requirement gathering and process designIntegrate ITAM with CMDB, Discovery, and other ITSM processes while ensuring data accuracy and governanceDefine ITAM governance framework and monitor software compliance and license utilizationRequired qualifications8+ years of overall IT experience with 5+ years in ServiceNow ITAM implementationsStrong expertise in SAM Pro, HAM Pro, CMDB, and asset lifecycle managementExperience with ServiceNow Flow Designer, Integration Hub, and REST/SOAP integrationsFamiliarity with ITIL v4 processes and reporting analyticsPreferred certifications include ServiceNow Certified System Administrator and Certified Implementation Specialist in relevant areas

Job Description

Leading the implementation of ServiceNow ITAM solutions, the contract ServiceNow ITAM SME will work remotely to design and configure asset lifecycle processes, integrate ITAM with various systems, and ensure compliance and governance for software and hardware asset management through January 2027.Key responsibilitiesLead end-to-end implementation of ServiceNow ITAM solutions, including requirement gathering and process designIntegrate ITAM with CMDB, Discovery, and other ITSM processes while ensuring data accuracy and governanceDefine ITAM governance framework and monitor software compliance and license utilizationRequired qualifications8+ years of overall IT experience with 5+ years in ServiceNow ITAM implementationsStrong expertise in SAM Pro, HAM Pro, CMDB, and asset lifecycle managementExperience with ServiceNow Flow Designer, Integration Hub, and REST/SOAP integrationsFamiliarity with ITIL v4 processes and reporting analyticsPreferred certifications include ServiceNow Certified System Administrator and Certified Implementation Specialist in relevant areas