Summary
Casella Waste Systems - - Responsibilities: Dispatches drivers to calls as they are received, balancing customer needs with drivers locations and loads to maximize productivity; Assigns routes and service to appropriate drivers throughout the day and for the next day; Handles incoming calls and emails from customer service and sales, managing container pickup/delivery requests; Initiates communication to customers while drivers are on-site to resolve delays and issues; Prepares, updates and dispenses daily route schedules
Job Description
Casella Waste Systems - - Responsibilities: Dispatches drivers to calls as they are received, balancing customer needs with drivers locations and loads to maximize productivity; Assigns routes and service to appropriate drivers throughout the day and for the next day; Handles incoming calls and emails from customer service and sales, managing container pickup/delivery requests; Initiates communication to customers while drivers are on-site to resolve delays and issues; Prepares, updates and dispenses daily route schedules
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