Dispatcher

Summary

Position Profile

This position is responsible for ensuring a high level of customer service, efficient cargo pick-up and delivery, and optimal equipment turn-time.

Essential Duties

Operate safely and in compliance with all established HSSE policies and procedures.

Responsible for the routing, scheduling and dispatching of drivers, equipment and freight loads going out daily/nightly and reporting activities to the Operations group.

Ensure that all container numbers, times and dates are received from drivers and enter into the dispatch system.

Provides excellent customer service on the phone and when arranging for pick-ups and deliveries.

Communicates with various customer sites to coordinate the movement of freight.

Assist customers with setting appointments and with other issues at locations.

Support the safe operation of all trucks, drivers and related trucking operations.

Performs administrative functions such as printing delivery receipts, manifest shipments for trailers, create freight bills, trace shipments, etc.

Support 100% compliance with all transportation and safety regulations, Federal, State and WISHA.

Prepare a variety of reports for operations, customers and for internal use.

May assist with trucking and warehouse operations, as needed.

Alaska - Conduct driver employee reviews.

Alaska - Assist human resources with counseling statements.

Alaska - May lead toolbox meetings.

Alaska - May approve Driver time sheets, hourly pay review and approval.

Alaska - Supervise Drivers and provide mentorship.

Alaska - Specialty project oversight applicable to terminal location.

Alaska - Equipment control when spotting, staging, transferring equipment between terminals, to include scheduling R&M with the shop.

Perform other duties as assigned.

Qualifications

High school diploma or GED.

Minimum of two years transportation / dispatch experience.

Knowledge, Skills, and Abilities

Sound understanding of DOT regulations, HazMat and OTR experience preferred.

Proficient use of MS Office Suite including Word, Outlook and Excel.

Excellent verbal, written and listening communication skills.

Ability to multi-task and prioritize and exhibit team player attitude.

High level of interpersonal skills to handle sensitive and confidential situations.

Demonstrate poise, tact and diplomacy.

Benefits

Competitive hourly rate range: $23.90 - $37.00, plus $5.00 location differential, depending on experience and qualifications.

Employer subsidized medical, dental, and vision coverage for you and your family/dependents.

Employer paid life insurance, accidental death and dismemberment (AD&D), and short term and long-term disability coverage.

Generous 401(k) plan with a 4% company match.

2 weeks' vacation accrual first year.

7 company holidays.

7 days of sick leave annually.

Up to $5,250 per year in tax-free educational assistance to assist with career development and growth.

Shift Differentials (if applies) added onto Base Hourly Wage.

Annual boot reimbursement.

Working Environment

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.

Reasonable Accommodations

Carlile will make a reasonable accommodation(s) wherever necessary for all employees or applicants with disabilities, provided the individual is otherwise qualified to safely perform the essential duties and assignments connected with the job and provided that any accommodations made do not impose an undue hardship on Carlile.

Job Description

Position Profile

This position is responsible for ensuring a high level of customer service, efficient cargo pick-up and delivery, and optimal equipment turn-time.

Essential Duties

Operate safely and in compliance with all established HSSE policies and procedures.

Responsible for the routing, scheduling and dispatching of drivers, equipment and freight loads going out daily/nightly and reporting activities to the Operations group.

Ensure that all container numbers, times and dates are received from drivers and enter into the dispatch system.

Provides excellent customer service on the phone and when arranging for pick-ups and deliveries.

Communicates with various customer sites to coordinate the movement of freight.

Assist customers with setting appointments and with other issues at locations.

Support the safe operation of all trucks, drivers and related trucking operations.

Performs administrative functions such as printing delivery receipts, manifest shipments for trailers, create freight bills, trace shipments, etc.

Support 100% compliance with all transportation and safety regulations, Federal, State and WISHA.

Prepare a variety of reports for operations, customers and for internal use.

May assist with trucking and warehouse operations, as needed.

Alaska - Conduct driver employee reviews.

Alaska - Assist human resources with counseling statements.

Alaska - May lead toolbox meetings.

Alaska - May approve Driver time sheets, hourly pay review and approval.

Alaska - Supervise Drivers and provide mentorship.

Alaska - Specialty project oversight applicable to terminal location.

Alaska - Equipment control when spotting, staging, transferring equipment between terminals, to include scheduling R&M with the shop.

Perform other duties as assigned.

Qualifications

High school diploma or GED.

Minimum of two years transportation / dispatch experience.

Knowledge, Skills, and Abilities

Sound understanding of DOT regulations, HazMat and OTR experience preferred.

Proficient use of MS Office Suite including Word, Outlook and Excel.

Excellent verbal, written and listening communication skills.

Ability to multi-task and prioritize and exhibit team player attitude.

High level of interpersonal skills to handle sensitive and confidential situations.

Demonstrate poise, tact and diplomacy.

Benefits

Competitive hourly rate range: $23.90 - $37.00, plus $5.00 location differential, depending on experience and qualifications.

Employer subsidized medical, dental, and vision coverage for you and your family/dependents.

Employer paid life insurance, accidental death and dismemberment (AD&D), and short term and long-term disability coverage.

Generous 401(k) plan with a 4% company match.

2 weeks' vacation accrual first year.

7 company holidays.

7 days of sick leave annually.

Up to $5,250 per year in tax-free educational assistance to assist with career development and growth.

Shift Differentials (if applies) added onto Base Hourly Wage.

Annual boot reimbursement.

Working Environment

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.

Reasonable Accommodations

Carlile will make a reasonable accommodation(s) wherever necessary for all employees or applicants with disabilities, provided the individual is otherwise qualified to safely perform the essential duties and assignments connected with the job and provided that any accommodations made do not impose an undue hardship on Carlile.