Dispatcher

Summary

Job Description

Schedule: Monday- Friday; 8:00am- 2:00pm

Location: Command Center at IU Health Bloomington RAHC

Responsibilities:

• Receives and communicates requests (dispatching) and establishing priorities in order to dispatch internal and external personnel to specific destinations in an organized and timely fashion.
• In addition to answering telephone calls, service requests, takes accurate messages or transfers calls to appropriate individuals with a friendly voice and a sense of urgency.
• Communicates pending workload, staffing concerns, change and status with other dispatchers and other pertinent information to subsequent shift personnel.
• Customer requests are perceived as opportunities to help and requests are either handled or solutions are suggested.

Qualifications:

• 1-3 years of experience dispatching in a healthcare maintenance environment or comparable experience required.
• High School Diploma/GED required. Associates Degree preferred.

Job Description

Job Description

Schedule: Monday- Friday; 8:00am- 2:00pm

Location: Command Center at IU Health Bloomington RAHC

Responsibilities:

• Receives and communicates requests (dispatching) and establishing priorities in order to dispatch internal and external personnel to specific destinations in an organized and timely fashion.
• In addition to answering telephone calls, service requests, takes accurate messages or transfers calls to appropriate individuals with a friendly voice and a sense of urgency.
• Communicates pending workload, staffing concerns, change and status with other dispatchers and other pertinent information to subsequent shift personnel.
• Customer requests are perceived as opportunities to help and requests are either handled or solutions are suggested.

Qualifications:

• 1-3 years of experience dispatching in a healthcare maintenance environment or comparable experience required.
• High School Diploma/GED required. Associates Degree preferred.