Fire EMS Quality Improvement Coordinator

Job Description:

Fire EMS Quality Improvement Coordinator

Description

The Position

Bargaining Unit: IFPTE Local 21

Contra Costa County Fire Protection District is a recognized fire service leader that strives to become the premier fire organization that honors the past, recognizes the challenges of the present and will continue to raise the bar of excellence into the future. The Fire EMS Quality Improvement Coordinator plays a vital role in this mission, continuously working towards improvement of all aspects of the Emergency Medical Services (EMS) we provide to our valued communities.

We are currently looking for a dynamic, self-motivated individual to join our team. As the Fire EMS Quality Improvement Coordinator, you will monitor District EMS activities to evaluate performance in a variety of areas, analyze in-depth data and reports and identify areas or processes for improvement, and develop recommendations to ensure the highest quality services moving forward. This position is responsible for the development of curriculum for EMS training and continuing education, as well as conducting classroom education and trainings to ensure conformance with State and County standards and continuous quality improvement.

We are looking for someone who:

• Takes initiative with minimal supervisory oversight and direction; is assertive and a self-starter
• Has extensive experience providing emergency medical care
• Consistently demonstrates effective problem solving and decision making skills
• Is highly analytical with a strong attention to detail
• Possesses strong report writing and organization skills
• Exercises critical thinking to develop recommendations for improvements
• Has the ability to work effectively with a diverse workforce
• Is skilled in developing and effectively delivering trainings and presentations
• Is a team player and can collaborate effectively with others

What you will typically be responsible for:

• Ensuring that QA/QI and training aligns with applicable contracts.
• Auditing patient care reports for proper utilization of treatment modalities.
• Collaborating with EMS stakeholders to identify system trends and training needs.
• Attending multiple committee and training meetings in order to establish regional continuity.
• Developing and delivering of EMS curriculum.

A few reasons you might love this job:

• You will be working for an agency that is known for employee satisfaction and camaraderie.
• Every day brings a variety of work and opportunities to make a difference, with the potential to impact the delivery of important public services.
• Contra Costa County Fire is a mission and values driven organization.
• Employees are empowered to find creative solutions to complex problems.
• Teamwork is at the core of our culture.

A few challenges you might face in this job:

• Learning and adapting to the organizational and paramilitary chain of command in a professional environment.
• Due to the nature of the work, time management and organization skills are essential.
• You will work with some people who have strong personalities and/or high expectations.
• Contra Costa Fire operates in a high volume and fast paced environment. Job duties can be variable within a work period with tight timeframes on performance.
• Performance of duties may need to be accomplished at multiple locations.

Competencies Required:

• Critical Thinking: Analytically and logically evaluating information, propositions, and claims.
• Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.
• Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards.
• Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment.
• Attention to Detail: Focusing on the details of work content, work steps, and final work products.
• Establishing Credibility: Doing what he/she commits to doing and respecting the confidentiality of information and concerns shared by others.
• Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability.
• Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships.
• Writing: Communicating effectively in writing.

To read the complete job description, please visit https://www.governmentjobs.com/careers/contracosta/classspecs/18512?keywords=fire%20EMS&pagetype=classSpecifications

The eligible list established from this recruitment may be used to fill future openings for up to six (6) months.

Minimum Qualifications

License Required: Possession of a Valid California driver's license. Possession of a Valid California Registered Nurse license or a Valid California Paramedic License.

Experience: Two (2) years of full-time (or the equivalent of full-time) experience delivering pre-hospital advanced life support or emergency medical services as a registered nurse or paramedic. Qualifying experience must include preparation and presentation of instruction and/or continuing education to emergency medical care providers.

Desirable Qualifications:

• American Heart Association certified instructor for Pediatric Advanced Life Support (PALS), Advanced Cardiovascular Life Support (ACLS) and Cardiopulmonary Resuscitation (CPR).
• Experience developing and providing continuing education hours.
• Department Infection Control Officer (DICO) experience.
• Registered Nurse experience in the Emergency Department.
• Flight paramedic certified.
• Previous experience in prehospital education for fire department personnel.
• Experience with EMS system quality assurance and improvement.

Selection Process

Application Filing: All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date.Virtual Structured Interview & Performance Assessment: Candidates who possess the minimum qualifications will be invited to participate in an online interview. In the structured interview and performance assessment, candidates must achieve an overall passing score of 70% or higher. The interview will measure candidates' competencies as they relate to the Fire EMS Quality Improvement Coordinator classification. These may include, but are not limited to: Critical Thinking, Delivering Results, Safety Focus, Action & Results Focused, Attention to Detail, Establishing Credibility, Professional Integrity & Ethics, and Building & Maintaining Relationships. T he performance assessment will measure candidates' report writing skills as they relate to the Fire EMS Quality Improvement Coordinator classification (Weighted 100%).

TENTATIVE EXAM DATES

Tentative Virtual Structured Interview & Performance Assessment: week of September 21, 2026

Meeting the minimum qualifications does not guarantee an invitation to participate in the selection process.

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.
For recruitment specific questions, please contact Bao Tran at [email protected]. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627.

CONVICTION HISTORY
After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.

DISASTER SERVICE WORKER
All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

Contra Costa County is committed to providing equal access and opportunity to qualified individuals with disabilities in its employment practices. If you believe you may anticipate needing reasonable accommodation, please visit our job seeker resources page at:

Special Testing Accommodations | Contra Costa County, CA Official Website .

To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits

Closing Date/Time: 9/13/2026 11:59 PM Pacific

Salary:

$155,796.49 - $194,568.47 Annually