Summary
Mercury is recruiting a Fraud Investigator to join the Account Fraud team, focusing on Account Takeover (ATO) and third-party fraud. You will investigate suspected compromises, respond to high-risk security incidents, and serve as a primary contact for customers during critical recovery events.You'll lead complex investigations, coordinate across Fraud, Support, Product, Engineering, Compliance, Legal, and Leadership, and communicate with customers with empathy while balancing risk and#J-18808-Ljbffr
Job Description
Mercury is recruiting a Fraud Investigator to join the Account Fraud team, focusing on Account Takeover (ATO) and third-party fraud. You will investigate suspected compromises, respond to high-risk security incidents, and serve as a primary contact for customers during critical recovery events.You'll lead complex investigations, coordinate across Fraud, Support, Product, Engineering, Compliance, Legal, and Leadership, and communicate with customers with empathy while balancing risk and#J-18808-Ljbffr
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