Government Careers

  • Fraud Risk Investigator

  • Dexian
  • Frisco, Texas 75034 United States View Map

Summary

Dexian in Frisco, TX seeks a Risk & Fraud Analyst to handle inbound calls, review merchant risk, and support chargeback disputes. You will analyze financial and transaction data to detect fraud, while delivering empathetic customer service and ensuring compliance with procedures.The role requires 2+ years in risk management or related call center work, with a focus on de-escalation and cross-functional teamwork to optimize processes. Equal opportunity employer.#J-18808-Ljbffr

Job Description

Dexian in Frisco, TX seeks a Risk & Fraud Analyst to handle inbound calls, review merchant risk, and support chargeback disputes. You will analyze financial and transaction data to detect fraud, while delivering empathetic customer service and ensuring compliance with procedures.The role requires 2+ years in risk management or related call center work, with a focus on de-escalation and cross-functional teamwork to optimize processes. Equal opportunity employer.#J-18808-Ljbffr

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