Staff Services Analyst I/II/III (Quality Assurance- Behavioral Health Dept.)

Job Description

Job Summary

This Staff Services Analyst position falls within the “Program Analysis Option” of the job description and will focus on quality assurance, Medi-Cal, and data and policy analysis. Responsibilities include analyzing program and service data, tracking regulatory changes, and identifying trends and potential compliance issues. As a member of the Behavioral Health Quality Assurance team, this position supports the ongoing monitoring of behavioral health services and helps develop recommendations to improve program effectiveness. This is an excellent opportunity for someone who enjoys working on a team, problem-solving, and learning about the intersection of person-centered care, behavioral health, and compliance.
To view the job description, click here.

IDEAL CANDIDATE

The ideal candidate is a curious, analytical, and detail-oriented team player who enjoys working with data and finding creative ways to improve systems and processes. The county behavioral health landscape is constantly changing, so the ability learn and apply new regulations to existing systems is a key skill. Knowledge of the behavioral health service continuum or health care fields more broadly is desirable, but not required, as comprehensive on-the-job training and mentoring will be provided to the successful candidate. A collaborative approach and genuine interest in learning are essential to success on the Behavioral Health quality assurance team.

ABOUT OUR TEAM

The Mono County Behavioral Health Department is dedicated to supporting the behavioral health and well-being of individuals, families, and communities across Mono County. We provide a wide range of mental health and substance use disorder services, as well as community outreach and wellness services. Our team brings together a range of clinical, administrative, and community-based expertise, with a shared commitment to accessible, responsive, and person-centered care. In a rural county, relationships matter, and we take pride in knowing our community, working collaboratively, and finding creative ways to meet the needs of the people we serve.

About the County

California's Great Beyond: Mono County

Mono County offers the opportunity to make a meaningful impact through public service while enjoying an exceptional quality of life. As a small, collaborative county organization, employees work closely with leadership, take on diverse responsibilities, and see the direct results of their work in the community.

What employees value about working at Mono County: Employees appreciate Mono County’s location and lifestyle benefits, strong benefits package (including CalPERS retirement and health coverage), collaborative teams, and the opportunity to make a direct impact in public service. Our smaller, close-knit work environment fosters meaningful connections and supports work-life balance.

Mono County, California’s Eastern Sierra

Mono County is a rural region with a dynamic community of 13,000 residents located in the eastern side of California’s Sierra Nevada range. Development is increasing in the area due to the consistent growth of the town of Mammoth Lakes. Known as “California’s Great Beyond” this natural playground offers a complete range of amenities and activities making it an ideal place to live and work. Enjoy fine shops, restaurants, and cafes. Snowboard, ski, or bike down mountain trails, fish for trout, explore the backcountry, play a round of golf, relax in soothing hot springs, or paddle a kayak along the shores of Mono Lake.

The town of Mammoth Lakes is the most populated region of Mono County, hosting Mammoth Mountain Ski area and various resort-community amenities. On the quieter side, June Lake, Lee Vining, Bridgeport, Walker, Coleville, Chalfant, and Benton offer a more rural atmosphere, unlimited outdoor adventures, and small-town charm.

Benefits Highlights

• Retirement: CalPERS retirement and 457/401(a) Plans available.
• Medical: CalPERS health plans
• Dental & Vision
• Generous vacation and sick pay
• Discounted gym membership

Click the benefits tab to see details.

Additional Information

EXPERIENCE AND EDUCATION:

All three levels:

Any combination of training and experience which would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities might be:

Level I:
Pattern1: Graduationfromanaccreditedfouryearcollegeoruniversitywithabachelor's degree;
-OR-
Pattern2: Two(2)years(60semesteror90quarter)ofcollege units;
-AND-
One (1) year of full time experience as an Eligibility Specialist III, Integrated Case Worker III, Employment and Training Worker III, Social Worker II, Accounting Technician, Child Support Specialist III, or Staff Services Specialist;
-OR-
Two (2) years of full time experience as an Eligibility Specialist II, Integrated Case Worker II, Employment and Training Worker II, AccountClerkIII,orChildSupportSpecialistII;
-OR-
Two(2)yearsoffulltimetechnical level experience involving general administrative, personnel, fiscal, staff development, or program work. Substitution : Additional progressively responsible para-professional experience performing complex duties of a technical nature in any of the functional areas noted above may be substituted for the required education on a year-for-year basis.
Level II
Pattern1: One(1)yearoffulltimeexperienceasaStaffServicesAnalyst I
-OR-
Pattern2: Graduationfromanaccreditedcollegeoruniversitywithabachelor's degree
-AND-
Dependingupontheoptionrecruitedfor,one(1)yearoffull-timeprofessionalexperience performinganalyticalworkinthefollowingareas:generaladministrative,personnel, fiscal, program,orstaffdevelopment. Substitution : Additional progressively responsible professional experience performing duties (whichrequireconsiderableindependenceperforming,compiling,organizationandevaluating information and prepared reports) in any of the functional areas noted above may be substituted for the required education on a year-for-year basis.
Level III
Pattern 1: One (1) year of full-time experience as a Staff Services Analyst II

-OR-
Pattern 2: Graduation from an accredited college or university with a bachelor’s degree;
-AND-
Two (2) years full-time professional experience performing general administrative, statistical, personnel, fiscal, program, or staff development analytical work. Substitution: Additional progressively responsible professional experience performing analytical duties (which require considerable independence performing, compiling, organizing and evaluating information and prepared reports) in any of the functional areas noted above may be substituted for the required education on a year-for-year basis.
TYPICAL PHYSICAL REQUIREMENTS

Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. This is primarily a sedentary office classification although standing and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds. Reasonable accommodation will be made for individuals on a case-by-case basis.

TYPICAL WORKING CONDITIONS

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.

SPECIAL REQUIREMENTS

Some positions in these classifications may require possession of a valid California Driver license. Employees who drive on county business to carry out job-related duties must possess a valid California Driver License for the class of vehicle driven and meet automobile insurability requirements of the county. Eligibility for employment for those who do not meet this requirement due to disability will be reviewed on a case-by-case basis by the appointing authority.

May work more than a normal 8:00am to 5:00pm shift.

Mono County Summary of Benefits

The following information is intended to provide a summary of benefits and does not include full details of coverage. Service limitations and restrictions may apply depending on coverage levels and services rendered.

Pay Periods and Payroll Deductions

County employees are paid on a bi-weekly basis, which consists of 26 pay periods per year. Payroll deductions including medical and most voluntary deductions will occur on a semi-monthly basis or 2 times per month. Retirement contributions will always be deducted on all 26 pay periods.

Medical Mono County Contracts with CalPERS

To provide health insurance for its employees and currently offers several Preferred Provider (PPO) Plans which are administered by Anthem Blue Cross. Employees have the option to choose from PERS Gold, PERS Platinum, and PORAC. The PORAC Plan is currently only available to members of the Safety group employee's. Medical plan costs vary based on the plan and coverage you select. The employee and the County share the cost of the plan, which is deducted on a pre-tax basis. The employee’s cost is in accordance with the applicable Memorandum of Understanding with each bargaining group. For more information regarding health plans, please visit: https://www.calpers.ca.gov/page/active-members/health-benefits/plans-and-rates

Dental Mono County

Offers a self-insured dental plan administered by Ameritas.
Dental premium coverage is provided to eligible Mono County employees at 100% employer paid.

Vision

Vision Service Plan is our Vision Insurance provider. Our plan is VSP Signature. Benefits include:

• well/vision exam every 12 months, carries a $10 copay.
• $160 allowance for frames and 20% off amount over allowance.
• $180 allowance for contacts and contact lens exam and 15% off contact lens fitting and evaluation. Currently Vision coverage is provided to eligible Mono County employees at 100% employer paid.

Basic Life Insurance
Administered by Madison Life, Mono County Employees are entitled to Life Insurance and Accidental Death and Dismemberment.

Mono County also offers coverage to employee’s spouse and dependents. Life Insurance is administered by Voya Insurance.

• Coverage for General Employees is $5,000.00
• At-Will/Elected Employees/Paramedic Coverage is $50,000.00
• Coverage for Employee’s Spouse is $1,000.00
• Coverage for Employee’s Children is also $1,000.00
• Coverage for Employee’s Children under six months is $100.00

Currently Basic Life coverage is provided to eligible Mono County employees at 100% employer paid.

Supplemental Life Insurance - Administered by Colonial Life.

Employees have the option of enrolling in a Supplemental Life insurance policy for themselves, their spouse and any dependent children. This policy is purchased by the employee with rates based on the age group at the time of enrollment.

Supplemental life insurance coverage can be enrolled in the first 31 days of employment without proof of good health, after 31 days proof of good health is required. Amounts available are as follows:

• For Employee up to $150,000 (guaranteed issue) or up to $500,000 with proof of good health
• For Spouse up to $50,000.00 and for the Employee’s Children for $10,000.00.

Flexible Spending Accounts and Optional Insurances

Provided by AmeriFLEX Flexible Spending Accounts for medical reimbursement and dependent care are available through a Section 125 account administered by AmeriFLEX . These accounts allow you to contribute pre-tax dollars to help pay for eligible medical and dependent care expenses.

Mono County Deferred Compensation 457/401(a) Plan

The County provides deferred compensation plan through Internal Revenue Code Section 401(a) Employees have the option to sign up for the 457-deferred compensation plan and contribute up to the maximum amount allowed by the IRS. If the employee contributes a total of 1-5% of their pre-tax salary, the County will match those contributions up to a maximum of 5% into a 401 (a) plan under the employee’s name. The employee may direct the investment of all contributions in accordance with the options or limitation provided by the 401(a) Plan.

CalPERS Retirement Benefits and Contributions

Mono County contracts with CalPERS for your retirement plan. Your retirement plan is a defined benefit plan determined by a set formula which uses your years of service, age at retirement, and highest one or three years of service. The Plan is funded by contributions from the employee, the County and investments from plan assets.

Mono County has a Local Miscellaneous group and a Local Safety group.

Your benefit formula will fall within one of these two groups

Most new members will fall within the new Pension Reform Formulas of 2 @ 62 for Miscellaneous & 2.7 @ 57 for all Safety Group. However, if you do have prior membership you may be eligible for the formulas that were in place on December 31st 2012, before Pension reform went into place. Our pre-pension reform formulas are:

Local Miscellaneous Group = 2.5% @ 55

Local Safety - Sheriff = 3% @ 55

Local Safety - Fire = 2% @ 50

Local Safety - County Peace Officer = 3% @ 50

Find out all about your CalPERS benefits at www.calpers.ca.gov

EAP - Employee Assistance Program

Mono County offers two different Employee Assistance Programs through Trindel Insurance Fund and NIS. Both programs include counseling and telephone consultation services addressing a variety of personal topics to promote a healthy family and work life balance.

Mono County Wellness Program

Mono County offers a discounted rate, as well as $25 towards Membership to local health clubs at the Double Eagle in June Lake or Snowcreek Athletic Club.

For employees living or working in Bridgeport, there is a County maintained facility in the Bridgeport Memorial Hall that employees have access to for a small one-time fee of $10.00

SICK & VACATION

Sick - (Unless an applicable collective bargaining agreement provides otherwise)

Eligible employees will accrue sick leave at the rate of 12 sick days per year. Permanent part-time employees accrue sick leave on a prorated basis.

Vacation- (Unless an applicable collective bargaining agreement provides otherwise)

Eligible employees shall be entitled to accrue vacation leave with pay for each year of full-time service as follows:

Initial employment ----------------------------------10 days vacation per year

After three years of continuous service------15 days vacation per year

After ten years of continuous service--------17 days vacation per year

After fifteen years of continuous service---19 days vacation per year

After twenty years of continuous service--20 days vacation per year

Permanent part-time employees accrue vacation on a prorated basis.

Mono County Holidays

Mono County recognizes 16 holidays as outlined in the Mono County Policies and Procedures and Personal Holidays according to the specific MOU (Memorandum of Understanding) according to your represented group.

“Welcome to Mono County - A great place to live and work!!”

Closing Date/Time: 9/30/2026 11:59 PM Pacific