Hospital Information Technology Manager*

Job Description

The Job

Arrowhead Reginal Medical Center (ARMC) is recruiting for Hospital Information Technology Manager* who thrive in a collaborative environment where teamwork, customer service, innovation, and continuous improvement are valued. We are seeking leaders who can empower staff, build strong partnerships, and deliver reliable IT services and solutions that support patient care, hospital operations, and organizational goals. The Hospital Information Technology Manager* manages and leads an IT team in providing technology services and business solutions. The position combines managerial leadership with knowledge of IT operations, service delivery, project management, technology governance, financial and resource management, vendor management, and continuous improvement. Assignments may include enterprise and clinical applications, telecommunications, service desk and end-user services, technology procurement and asset management, information security, or other IT functions.

The Hospital Information Technology Manager* works closely with hospital leadership, clinical and operational departments, County Information Services, vendors, and other partners. The position oversees IT professionals, establishes staffing and resource requirements, manages projects and operational priorities, participates in budget planning and management, monitors staff and service performance, and promotes continuous improvement.

KEY ROLES & RESPONSIBILITIES:

• Manages and leads assigned Information Technology staff and operations supporting hospital services and organizational needs.
• Oversees the delivery, support, and continuous improvement of enterprise, clinical, and other IT services and solutions.
• Develops and implements technology strategies, operational priorities, and service delivery improvements.
• Plans, manages, and monitors IT projects, resources, timelines, priorities, and deliverables.
• Establishes staffing and resource requirements and monitors staff performance and productivity.
• Develops and manages budgets, expenditures, and technology resources within assigned areas.
• Builds effective partnerships with hospital leadership, clinical and operational departments, County Information Services, vendors, contractors, and other stakeholders.
• Manages vendor relationships, contracts, and technology services to ensure quality, reliability, and cost-effectiveness.
• Supports technology governance, security, procurement, asset management, and compliance initiatives.
• Evaluates business and operational needs and recommends technology solutions that align with hospital and County strategies.
• Monitors service performance and customer needs and implements improvements to enhance reliability, responsiveness, and customer service.

*Official Job Title: Business Applications Manager. For more information, refer to Business Applications Manager job description.

ARROWHEAD REGIONAL MEDICAL CENTER

Located on a beautiful 70-acre campus in Colton, California (50 miles east of Los Angeles), Arrowhead Regional Medical Center (ARMC)is a state-of-the-art, public/nonprofit, 456-bed, university affiliated teaching hospital licensed by the State of California Department of Public Health and accredited by The Joint Commission. The hospital houses a regional burn center serving four counties (San Bernardino, Riverside, Mono and Inyo), a comprehensive stroke center, level I trauma center and a freestanding in-patient behavioral health center. Additionally, ARMC operates five community-based, primary care clinics and over 40 specialty care outpatient services. ARMC is the primary teaching hospital for the adjacently located California University of Science and Medicine (CUSM), the Inland Empire's newest medical school. T o learn more about our hospital .

EXCELLENT BENEFITS!


To review job-specific benefits, refer to: Summary of Benefits and the Memoranda of Understanding (MOU) .

The County also offers an alternative Modified Benefits Option (MBO) that provides a wage differential.

CONDITIONS OF EMPLOYMENT

Pre-Employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment.

Availability: Incumbents may be required to work overtime, irregular hours (including evenings and weekends) and perform recurring on-call or standby duties as necessary.

Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Candidates must be able to present their legal right to work in the United States.

Minimum Requirements

Applicants must possess ALL of the following requirement

EXPERIENCE
REQUIREMENT: Four (4) years of full-time equivalent professional experience conducting business systems analysis, technology-based feasibility studies, and managing Information Technology-related projects in a healthcare or hospital environment.Qualifying experience may include progressively responsible work involving the analysis, evaluation, planning, implementation, or management of technology systems, solutions, or projects.

Highly Desired: Healthcare Information Technology experience is highly desirable.
SUPERVISORY/LEAD
REQUIREMENT: Three (3) years of full-time equivalent experience as an IT project lead or providing full-scope supervision to Information Technology professionals engaged in technology operations or business applications/systems. Experience may be concurrent.
EDUCATION
REQUIREMENT:
Sixty (60) semester or ninety (90) quarter units of completed college coursework from an accredited college or university in business/public administration, Information Technology, information systems, computer science, cybersecurity, healthcare information technology, or a closely related field.

A list of coursework or copies of transcripts must be submitted with the application, unless applicant possesses a Bachelor's degree in a qualifying area. Unofficial transcripts are acceptable.

EDUCATION SUBSTITUTION:
Additional qualifying experience may substitute for up to 30 semester (45 quarter) units of education on the basis of one (1) year of qualifying experience for 30 semester (45 quarter) units of education.

Desired Qualifications

CORE COMPETENCIES OF THE IDEAL CANDIDATE

• Leadership and People Management: Lead, develop, motivate, and hold IT teams accountable.
• Customer and Stakeholder Partnership: Build effective relationships with clinical, administrative, operational, technical, and executive stakeholders.
• IT Service and Operations: Manage reliable, responsive, customer-focused technology services and operations.
• Strategic and Project Leadership: Translate organizational priorities into technology strategies and lead complex technology initiatives.
• Financial and Resource Management: Manage budgets, staffing, vendors, contracts, resources, and competing priorities.
• Risk and Problem Management: Identify, assess, communicate, and address technology, operational, security, and service-delivery risks.
• Communication: Effectively communicate complex technology issues, recommendations, and priorities to technical and non-technical audiences.
• Continuous Improvement: Use data, metrics, feedback, and operational experience to improve services, processes, and performance.

Selection Process

Examination Procedure : Please complete and submit the online employment application and supplemental questionnaire by 5:00 PM, Friday October 02, 2026 . Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. Do not refer to a resume as it will not be reviewed.

Application Procedure : There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation.

Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements.

Technical Assistance: If you require technical assistance, review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.

Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA): San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with DisabilitiesAct (ADA) compliant employer, dedicated to ensuring equal employment opportunities for allemployees and applicants.

ADA Accommodation: If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form within one week of the recruitmentfiling deadline.

Veterans’ Preference: Eligible veterans and their spouses or widows/widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the Veterans' Preference Policy .

For more important details, review the Applicant Information and County Employment Process .

Management Unit

San Bernardino County offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of other voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

Please review the appropriate Summary of Benefits * for more information

Refer to the appropriate MOU, contact the County’s Employee Benefits and Services Division at (909) 387-5787 or visit the Employee Benefits website for more detailed information.

*Retirement benefits subject to change.

Closing Date/Time: 10/2/2026 5:00 PM Pacific