Behavioral Health Quality Assurance Manager

Job Description:

Behavioral Health Quality Assurance Manager

Description

Definition and Class Characteristics

Join a fantastic group of dedicated mental health practitioners in this role of Behavioral Health Quality Assurance Manager.

Your experience in understanding the complicated web of Mental Health Services Act, Medicare, Medi-Cal, Drug Medi-Cal Organized Delivery Systems, and other related systems of care are needed in this role. Help ensure compliance with state regulations while also assisting the department in understanding and improving the quality of care. This is an exciting time in the behavioral health world with expanded opportunities and changing expectations, and in this role you can help shape critical programs and services to meet the needs of the community.

A licensed Master's or Doctoral level practitioner with four years of clinical and managerial responsibility in a health services agency is what we're looking for. Key competencies include the ability to develop complicated plans and projects and gain cooperation among staff for their fulfillment. Trustful leadership, follow-through, and an ability to keep an eye on what's going on at the State and Federal levels which may impact us, are all key attributes.

The QA Manager will focus primarily on the following duties:

• Provide guidance to the Director, Behavioral Health, related to mental health and substance use disorder (SUD) programs and activities.
• Work closely with Division managers in developing program policies which meet federal, state, and local government requirements. Provide lead direction to clinical staff regarding quality assurance programs and expected outcomes.
• Oversee the preparation and implementation of four Performance Improvement Projects.
• Prepare and implement the Quality Improvement Work Plan, Cultural Competency Plan, and the SUD Implementation Plan.
• Plan and implement multi-faceted training for NCBH employees and contract providers and plan and implement State-mandated client satisfaction and provider satisfaction surveys.
• Participate in the implementation of an Electronic Health record and billing system
• Review and certify all network and organizational providers for compliance with state/federal Medi-Cal and DMC-ODS requirements and process all required filings for certification and recertification.
• Work with other department staff to develop strategies for measuring and improving the quality of services.

Looking for work-life balance? This position is full-time and benefitted, receiving a generous leave program which compounds as tenure increases. Combined with 11 standard holidays and 2 floating holidays per year, flexible schedules, it’s clear that Nevada County cares for and supports employees striving for a balanced, healthy work and home life.

The County of Nevada offers an extensive benefit package for our regular staff members. In addition to a wide choice of medical plans and excellent dental and vision plans, our staff enjoy a full range of other benefits including complementary and voluntary life insurance, flexible spending accounts for medical expenses and dependent care, CalPERS retirement, a deferred compensation plan with both 457(b) and Roth options, and a tuition reimbursement program. Nevada County is also a qualifying employer for the Public Service Loan Forgiveness (PSLF) program through the Department of Education.

You matter at County of Nevada. Your contribution, your worth, your ideas, all have a place here. We thrive on transparent and ongoing communication through employee newsletters, social media and hosted sites. We aim to be the best version of ourselves through continuous improvement. We learn and grow as a team. Great discoveries happen when people from a diverse set of backgrounds come together. Best of all, you make a difference in the lives of our community every day. Bring your whole self to our place.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Learn more here about this job and the minimum qualifications.

Benefits Guide
The Benefits Guide is a comprehensive document for employees of the County of Nevada. Information contained in this summary of benefits is not a binding document. Refer to specific unit summaries and agreements (MOUs) for additional benefit information for each employee group.

Health Insurance
The County sponsored plan for 2024 is the PERS Gold PPO, but you can also choose plans from providers such as Anthem, Blue Shield, and PORAC (if you are a member) to suit your needs.

2024 Health Insurance Plans

• Anthem Select HMO
• Anthem Traditional HMO
• Blue Shield CalPERS Access+ HMO
• Blue Shield Trio HMO
• Kaiser HMO
• PERS Gold PPO (County sponsored plan)
• PERS Platinum PPO
• PORAC (Available to PORAC members only)

Flexible Spending Accounts
The County offers employees the option to contribute to a pre-tax medical FSA and dependent Care FSA.

Life Insurance
Voya is the County's life insurance provider. We offer the following products through Voya:

• Basic Accidental Death and Dismemberment
• Basic Term Life
• Optional Accidental Death and Dismemberment plans
• Optional Dependent Term Life
• Optional Term Life

Dental & Vision Insurance
Nevada County employees can opt to receive dental and vision insurance without opting for health insurance coverage as well. This will give employees more flexibility to match their choice of insurance plans to their specific needs. Delta Dental is the dental provider offered through Nevada County and VSP Vision Care is our vision care provider.

Retirement
The County is a member of the CalPERS retirement system and provides the opportunity for voluntary contributions to a 457 deferred compensation account through Nationwide by way of pre-tax and Roth payroll deductions.

CalPERS Miscellaneous Tiers:

Tier 1 (Classic-former employee originally hired on or before 12/13/12 and are returning to Nevada County) 2.7% @ 55

Tier 2 (Hired by a CalPERS employer between 12/14/12-12/31/12 and coming to Nevada County with less than 6 months between separation from former CalPERS employer and hire date with Nevada County) 2%@60

Tier 3 (Hired by first CalPERS employer on or after 1/1/13 or having a break in service of more than six months between another CalPERS employer and Nevada County) 2%@62

CalPERS Safety tiers:

Tier 1 (Classic-former employees originally hired on or before 12/13/12 and are returning to Nevada County) 3% @ 50.

Tier 2 (Hired by a CalPERS employer between 7/2411-12/31/12 and coming to Nevada County with less than 6-months between separation from former CalPERS employer and hire date with Nevada County) 3% @ 55.

Tier 3 (Hired by any CalPERS employer on or after 1/1/13) 2.7% @ 57.

We encourage you to visit the CalPERS home page, www.calpers.ca.gov , to search related information about the retirement plans noted here so that you fully understand what your retirement formula means to you.

NEVADA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER
Any information on this page or documents and links are subject to change without notice.

Nevada County Human Resources Department
950 Maidu Avenue, Nevada City, CA 95959 (530) 265-7010 option 2
Human.resources@nevadacountyca.gov
www.nevadacountyca.gov

Closing Date/Time: Continuous

Salary:

$123,273.24 - $150,491.16 Annually