Business Operations Apprentice

Job Description:

Business Operations Apprentice

Description

Job Location: This position will be located at Central Office and Fulton State Hospital.

Why you’ll love this position:

As a Business Operations Apprentice for the State of Missouri, you will be an integral part of the Team! You will develop strong and trusting relationships with internal and external customers as a part of the on-the-job training. You will be a problem solver by researching and assisting internal and external customers in finding answers to their questions or directing them to the correct team member for assistance.

As an Apprentice you will complete 144 hours of competency education requirements, while completing 1,856 hours of on-the-job training. Apprenticeships make it easy to earn while you learn/train on-the-job.

As a part of the on the job training, Apprentice will attend and complete the Missouri Government Apprenticeship Academy, where you will get an introduction to and focus on building your skills in the areas of: Culture-Mission, Vision and Values, Customer Service, Administrative functions, the Legislative Process, Budget Process and Financial Management, Audit Process, General Services: Procurement and Risk Management, Human Resources, Sunshine Law and Call Centers.

• Learn about state government overall business services and strategies to assist citizens and stakeholders
• Explore different Departments and programs to discover your interest and passion as you start your career adventure with the State of Missouri!
• Learn to provide business operations support and services by executing on the important behind the scenes work that keep the agency functioning efficiently:

• • Welcome and greet customers
  • Answer and properly route phone calls for multiple locations

• Schedule, plan and organize meetings through Outlook
• Draft letters, memos and communication

• • Enter, update, and/or retrieve information in automated systems; develop spreadsheets; utilize various software packages

• Create visual presentations
• Assist team members with projects, including research and analysis

• • Establish and maintain complex filing systems; prepare and/or oversee the preparation of records for storage and/or archiving.
• Learn to work with sensitive material and maintain highest level of confidentiality and integrity
• Learn to monitor activities in terms of time, efficiency and quality, adjusting when necessary

Required Qualifications:

This opportunity is for current students who have completed their junior year of high school and plan to enter into the workforce after graduation.

Applicants must submit a cover letter, resume and letter of recommendation from one of your high school teachers or counselors to be considered for this position.

Please direct all questions to shana.jones@dmh.mo.gov

Salary:

$15.00 per Hour