Reenrollment Specialist (Student Services Professional IV)

Job Description:

Reenrollment Specialist (Student Services Professional IV)

Description

Working Title: Reenrollment Specialist

Department Name: Academic Advising and Career Development

Division: Academic Affairs

Classification Title: Student Services Professional IV

Classification Salary Range: $6,019 - $8,585 per month

The final salary is dependent upon qualifications and experience.

About the Department/Position:

Under the general supervision of the Associate Vice President for Academic Advising and Career Development (AVP AACD), the Reenrollment Specialist will serve as the primary point of contact for programming, and intake assessment and triage for returning students at DH. The incumbent will develop returning student-oriented programming that supports the transition back to active status at CSUDH, and work closely with the Director of the Toro Reengagement Program and the Once a Toro effort. The Reenrollment Specialist will serve as the key liaison between the Once a Toro campaign and the Student Success Centers, and will make initial assessments of incoming returning students’ records that allow for proper routing of their forthcoming advisement. To achieve this, the Reenrollment Specialist will work as a critical team member, building intra- and inter-campus connections and collaborations that span divisions to equitably improve the transition to active status of returning students, and improve their persistence and completion rates. The Reenrollment Specialist will partner with the Transfer Specialist in ensuring expert advisement and case management support of students who are returning to CSUDH with transfer credits to be applied, and will utilize their skill to support pre-advisement of prospective returning students in order to help them navigate their transition.

Overview of Duties and Responsibilities:

• Develop programming/campaigns to support returning Toros and their navigation of campus services and supports.
• Develop specially tailored action plans for returning students that ensure the selection of coursework that will lead to productive credit accumulation in the first semester back.
• Track and report on common complications and barriers to completion for returning students, including policy barriers.
• In coordination with the Toro Reengagement Director, review and triage returning student cases with an eye toward streamlining reintroduction to the degree.
• Provide one on one support to returning students who are in need of help with navigation of services unique to the returning student environment.

Minimum Qualifications:

• Experience: Equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems.
  
  A master’s degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling.
• Education: Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related.
  

Knowledge, Skills, and Abilities:

• Thorough knowledge of the policies, procedures, and practices of the program area to which assigned or the ability to quickly acquire such knowledge.
• General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned.
• Ability to carry out very complex assignments without detailed instructions.
• Advise students using assets-based, equity-centered approaches individually or in groups on varied and complex matters.
• Ability to reason logically and analyze and solve organizational and operating problems of one or several program areas.
• Establish and maintain effective working relationships with a diverse student body, faculty, and staff.

Preferred Qualifications:

• May have the ability to communicate with multilingual faculty, staff, and students as needed.

To view the full position description, click “Position Description” above.

General Information:

• Satisfactory completion of a background check (including a criminal records check) is required for employment. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.
• In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
• The CSU system offers a competitive total compensation benefits package for employees and qualifying dependents, including medical, dental, vision, retirement, and tuition assistance. It is our goal to compensate employees equitably and fairly. You can access a full description of our benefits here .
• The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Closing Statement

California State University, Dominguez Hills, is strongly committed to achieving excellence through a diverse workforce. Individuals with disabilities requesting accommodations under the Americans with Disabilities Act (ADA) may call the Human Resources Office at (310) 243-3771.

California State University Dominguez Hills is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

Employees at California State University, Dominguez Hills shall abide by the Nondiscrimination Statement .

Advertised: Jun 25 2024 Pacific Daylight Time
Applications close: Jul 09 2024 Pacific Daylight Time

Closing Date/Time: