Desktop Architect

Job Description:

Desktop Architect

Description

CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun .

Major Duties

Under general supervision, is responsible for analyzing, deploying, migrating, implementing computer applications, systems and network configuration to client computers or endpoints. The incumbent deploys new software/applications to existing systems; analyze business technology needs, build workstations for end user, monitor system performance and design enterprise-wide environment through management applications (e.g., System Center Configuration Manager (SCCM), JAMF, Active Directory, and etc.).

• Manages and maintains endpoint operating systems for Windows, Mac, and iOS devices. Uses Active Directory to manage computer objects, users, groups, organizational units, and build/manage group policy objects (GPO).
• Builds and maintains operating system images, scripts, application packages, build/rebuild workstations, patch workstations; generates workstation hardware/software reports; and carries out technical administration tasks.
• Assists campus technical contacts on design, deployment, and implementation of endpoint devices and software applications; and assists campus with implementation and utilization of approved computer disk encryption programs (e.g. Filevault 2 etc.)
• Performs other duties as assigned.

*NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://mycsun.box.com/s/bv2qgvjqat9jye8fkvd79ya263t4edul

Qualifications

• Equivalent to graduation from an accredited four-year college or university in Computer Science or a job-related field.
• Five years of full-time, progressively responsible field-related experience, including one year of project management, team leadership, systems implementation, and development.
• Experience in Apple MDM Platform, operating systems imaging using JAMF, creating and deploying applications, and software updates preferred.

Knowledge, Skills, & Abilities

• Thorough knowledge of a variety of software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Functional knowledge of operating systems like Windows, macOS X, iOS and etc. In-depth knowledge of Microsoft products such as Office 365.
• Knowledge and experience in scripting for automated processing. Ability to organize workflow and priorities. Working knowledge of Desktop Support and Architect group operations, troubleshooting best operations. Knowledge and experience with relational databases and client-server concepts and working knowledge with database software to maintain and monitor applications, connect and middleware installations, support client access tools such as SQL Management Studio, SQL Native Client, Oracle Client, etc. Experience in using Help Desk/CMR to manage and process cases. Experience working with contractors (software consultants), reviewing maintenance agreements or consulting contracts and working knowledge of campus procurement processes and procedures.
• Ability and specialized skills to: apply and assess user needs; identify, analyze and address user problems; provide ongoing project leadership to technical development staff; analyze problems and propose effective solution; understand functional and procedural requirements and develop alternative solutions.
• Ability to communicate and consult effectively with all levels of the campus community including internal IT technical support, campus executives, faculty, staff, student and college/department technical support staff. Ability to relate system solutions to departmental management and staff; provide user training; and establish and maintain effective working relationships with others.

Pay, Benefits, & Work Schedule

• The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver and more.
• Classification: Info Tech Consultant / 0420 / grade 3
• The anticipated HIRING RANGE: $7020 - $9000 per month, dependent upon qualifications and experience. The salary range for this classification is: $7020 - $13,594 per month.
• HOURS: Full Time; 40 hours per week; Monday through Friday; may include evenings and weekends.
• This is a Regular position with a one-year probationary period.
• The position is currently hybrid (3 days in office, 2 days remote); however, this is subject to change based on student and/or operational needs.

General Information

• Applications received through August 4, 2024, will be considered in the initial review and review of applications will continue until position is filled.
• This position is a sensitive position as designated by the CSU.
• A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
• The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
• In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
• Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers
• The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus.

Equal Employment Opportunity

CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race or ethnicity, religion or religious creed, nationality, age, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, marital status, veteran or military status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101.

Advertised: Jul 22 2024 Pacific Daylight Time
Applications close:

Closing Date/Time: