Planning Techncian

Job Description:

Planning Techncian

Description

EXAMPLES OF ESSENTIAL FUNCTIONS: (Illustrative Only): Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

 

• Assists customers and responds to inquiries about zoning, land use, permit applications and business license processes. 
• Assist in responding to requests for information from other departments, agencies and the general public, providing basic property and zoning information. 
• Accept and review business license applications, and route to appropriate staff as necessary, computes license fees, issues licenses and receives payments.
• Maintains business license data in computer system by entering new license data and updating existing data.
• Creates queries to provide reports and statistical information on business license data to the general public, City departments and outside agencies.
• Retrieves licensing information on pending, active, expired and canceled licenses in response to questions from various sources including the public, and other departments.
• Releases information and documents to state and federal agencies upon verification and documentation of authority of individual requesting the information.
• Issues background packets to individuals applying for licenses that require a background check, collects fees and sends to Police Department for processing and verifies documentation is complete.
• Provides clarification on business location and license classifications to City departments and outside agencies.
• Responds to inquiries from the public and local and state agencies regarding licensed businesses, business owners, business addresses, qualifications required to operate different types of businesses, and the licensing section’s policies and procedures.
• Prepares written reports and correspondence, maintains a variety of records and files, and assists in maintaining and updating the various permitting and informational databases and platforms.
• Responds to complaints by providing information or referring complainant to the appropriate individual, department or agency.
• Revises existing forms and develops new forms as necessary.
• Generates and distributes renewal notices, license certifications and delinquent notices.
• Prepares correspondence, reports and forms.
• May assist in maintaining Community Development Department webpages and information posted to the Interactive Development Map.
• May provide clerical and staff support to the Planning Commission including review of draft staff reports, preparation of minutes, agenda packet preparation, maintenance of information on the City’s web site, etc. 
• Assists and assembles radius letter notifications to members of the public regarding upcoming Planning Commission items.
• Research information on property ownership and boundaries; coordinates updates to zoning and land use maps with City planning and GIS staff.
• Provides support to the Planning Division of the Community Development Department, including complex administrative and technical accounting support, special projects, procurement, preparation of maps, and graphics, etc. to be used in various reports.
• May process Zoning projects (i.e. lot line mergers/adjustments, minor use permits, etc.) Reviews minor building permits routed to the Planning Division for zoning and planning permit compliance.

Knowledge of: Basic principles, practices and purposes of urban planning; rules, regulations, policies and procedures of the business license section; terminology and concepts related to the business license function; privacy laws that pertain to public records and confidentiality; customer service principles and public relations techniques; modern office and clerical practices and procedures; correct English usage, spelling, grammar and punctuation; City organizational structure and function of the departments that interact with business licensing; state and federal agencies available to assist with clarifying licensing issues; research techniques, resources and sources of information related to business licenses and the planning division.

 

Skill in: Providing information to the general public regarding planning and business license services; understanding, interpreting, applying and explaining policies, procedures, and ordinances; interviewing applicants and obtaining information necessary to classify their business; working independently, organizing and prioritizing workload; preparing reports and correspondence; checking and verifying information for accuracy and completeness; maintain records, files, and statistical reports; reviewing rudimentary plans; working under stressful conditions and deal successfully with a wide variety of individuals; establishing and maintaining cooperative working relationships with the public, business communities, consultants, City staff and others contacted during the course of work; communicating clearly and concisely, both orally and in writing; making accurate mathematical calculations; using a personal computer and software.

Salary:

59208