Hospitality Coordinator (Administrative Support Coordinator II)

Job Description:

Hospitality Coordinator (Administrative Support Coordinator II)

Description

Position Summary

Are you passionate about creating a welcoming environment and ensuring smooth operations? As our Hospitality Coordinator (Administrative Support Coordinator II), you’ll be the friendly face at the front desk, making a difference every day in the Office of Housing Administration and Residential Education Office.

Key Responsibilities:

• Front Desk Management: Be the first point of contact, handling inquiries with professionalism and warmth.
• Housing Tours: Coordinate and lead engaging tours for prospective residents.
• Client Liaison: Work closely with clients to arrange meeting space rentals and events.
• Office Supplies: Keep our office running smoothly by managing inventory and supplies.
• Team Leadership: Lead and inspire a team of 20+ student assistants. You’ll be responsible for assigning duties, scheduling work hours, and providing training on current procedures.
• Problem Solving: Tackle a variety of issues each week, using your creativity and knowledge to interpret policies and assist clients effectively.

Why Join Us?

• Independent Work: Enjoy the autonomy of daily tasks while being part of a supportive team.
• Leadership Opportunities: Develop your leadership skills by guiding and mentoring student assistants.
• Impactful Role: Make a real difference in the lives of students and staff through your work.

If you’re ready to create a positive and organized environment where every day brings new opportunities to make a difference, apply now!

Position Information

• Full-time (1.0 time-base), benefits eligible, permanent/probationary position.
• Position is designated non-exempt under FLSA and is eligible for overtime compensation.
• Standard work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
• The individual hired into this role will work on campus at SDSU in San Diego.

Department Summary

The Division of Business and Financial Affairs is responsible for ensuring a safe, productive campus environment while providing the highest quality service in support of academic excellence through thoughtful stewardship of financial, technological, infrastructure and human resources at San Diego State University.

The Office of Housing Administration (OHA) is a self-funded operation responsible for planning, providing, and administering housing operations, services, and facilities with over 100 employees and over 150 student assistants with an annual operating budget exceeding $136,000,000. OHA provides housing for over 8,500 students in 25 communities with over 2 million sq. ft. of residential facilities. The OHA manages the operation of residence halls, apartments, and conference and event spaces. The OHA supports the educational mission of the Residential Education Office (REO) while providing business operations for all housing-related functions in support of a quality environment to enhance the student educational experience.

For more information regarding The Office of Housing Administration, click here .

Education and Experience

Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite.

These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience.

Key Qualifications

• Ability to work with students, staff, and the public regarding residence hall-related issues.
• Possess excellent communication skills, be organized, and have the ability to process information quickly.
• Be courteous and possess good listening skills with the ability to handle confidential information appropriately.
• Ability to demonstrate initiative and be motivated to work in a diverse environment.
• Bachelor’s degree in hospitality or related field is preferred.
• One-year front desk/reception experience is preferred.

Compensation and Benefits

Starting salary upon appointment is not expected to exceed $4,142 per month.

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here .

CSU Classification Salary Range: $4,058 - $6,653 per month.

Diversity and Community at SDSU

At SDSU, our diversity gives us power and benefits every single member of our community.

Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here .

Principles of Community

At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.

SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.

Supplemental Information

Initial review of the required application materials, including cover letters and resumes, will begin on September 4, 2024. To receive full consideration, apply by September 3, 2024. The position will remain open until filled.

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

SDSU is a smoke-free campus. For more information, please click here .

SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Michelle Puentes at mpuentes2@sdsu.edu.

Advertised: Aug 20 2024 Pacific Daylight Time
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