LIBRARY SUPPORT CLERK

Job Description:

LIBRARY SUPPORT CLERK

Description

Must complete an official online employment application at www.cityofinglewood.org/jobs.aspx . Resumes are accepted but not in place of the official city employment application. Incomplete applications will be automatically rejected. Proof of education requirements/certifications must be submitted as a PDF via EMAIL to human_resources@cityofinglewood.org with the SUBJECT LINE: your name and job title.

Part-time positions are at-will and can end with or without notice based on the City’s needs. Temporary part-time employees can work up to 1000 hours between July 1 and June 30 each year and up to 28 hours per week. They are not classified as civil service. Part-time assignments do not have guaranteed hours, and employees work a mutually beneficial schedule for both the employee and the hiring department.

A 5% salary increase will take effect on October 1, 2024, for all general bi-weekly job classifications .

POSITION

Under close supervision, performs routine clerical work in circulation and processing Library materials and provides services to Library patrons. Part-time assignments do not have guaranteed hours, and employees work a schedule that is mutually beneficial to employee and the hiring department

TASKS

• Assists patrons with questions regarding personal information or change of address, fines, overdue items, lost cards, or application of new cards.
• Receives, inspects, codes, and prepares materials for an introduction to Library collection;
• Collects fines for overdue books and materials;
• Registers Library applications and assigns Library card numbers;
• Receives and inputs claim returns;
• Tracks and maintains damaged materials;
• Distributes Library/community information orally and physically;
• Greets patrons and answers phones;
• Other related duties as necessary.

QUALIFICATIONS

High school diploma or equivalent, AND familiarity with Library Systems and quality customer service techniques or related experience. Part-time positions are At-Will and can end with or without notice based on the City's needs.

• KNOWLEDGEABLE OF card catalog systems, file maintenance, and quality customer services techniques and methods; Public Library operations practices and procedures; Library systems/theory/principles related to circulation, cataloging, Dewey Decimal System, inventory;
• ABILITY TO organize and prioritize various projects and multiple tasks in an effective and timely manner, f ollow oral/written directions; Gather, read, analyze and interpret data; exercise good judgment; post and maintain records accurately; maintain cultural awareness and perform repetitive duties;
• SKILLED IN organizing and planning to ensure high productivity, utilizing computer databases to research, maintain, and update records and files, working with students, establishing and maintaining productive working relationships;
• PROFICIENT IN operating department office equipment, including computers and software, fax machines, copiers, scanners, and other specialized equipment, including industry-related software packages.

WORK ENVIRONMENT & PHYSICAL REQUIREMENTS

Work is performed in an office environment i ncludes standing or walking most of the time, with bending, stooping, squatting, twisting, and reaching; occasionally lifting objects weighting over 25 pounds, and frequent lifting of 10-25 pounds; and may be required to work extended hours, including evenings and weekends .

THE SELECTION PROCESS

Consists of an application review to ensure that all applicants meet the minimum requirements for the job classification. A select number of qualified applicants will be invited to an interview with the Hiring Authority. All employment offers are contingent criminal background review via fingerprint submission for applicants over 18 years of age, and provision of evidence of freedom from tuberculosis. Every individual who the City employs must complete and sign the US Government form I-9 and provide documentation required by law showing that s/he is eligible to work in the United States.

The City of Inglewood is an Equal Opportunity Employer and does not discriminate based on age, sex, race, religion, national origin, marital status, or handicap status in its employment actions, decisions, policies, and practices .