Senior Support Services Worker Bilingual

Job Description:

Senior Support Services Worker Bilingual

Description

ABOUT US

At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people "I work for the County of Marin." Discover more about us, our values and our organizational culture here . Read on to find out more about this opportunity:

DEPARTMENT OF HEALTH & HUMAN SERVICES :
At Health & Human Services, we serve our community through the values of support, unity, trust and excellence with one common goal: to promote and protect the health, well-being, safety and self-sufficiency of all in Marin. Join our team of bright, committed, and energetic people who also want to make an impact through public service.

ABOUT THE POSITION

Senior Support Services Workers - Bilingual within the Division of Children and Family Services perform a multitude of essential paraprofessional duties in support of child welfare programs in the Health and Human Services Department. Some of these duties include parent education and support; transportation of infants and children; coordination and supervision of visits between parents and children; composing notes detailing observations and familial interactions during parent-child visits; liaising with community partners and other providers; and other duties as assigned.

Hybrid Schedule:
The Health and Human Service Department has embraced a hybrid work schedule that considers that some duties of this position may be performed remotely. However, the successful candidate must be able to report to County facilities for meetings, work assignments, and/or disaster service work upon short notice, as needed and deemed appropriate. During the initial probationary period, the successful candidate may be required to work primarily onsite before establishing a hybrid work schedule.

Bilingual Testing:
Bilingual Testing/Certification: The successful candidate must possess bilingual skills and must demonstrate proficiency in both Spanish and English prior to appointment. A bilingual proficiency exam will be administered to ensure the candidates possess the appropriate skill level to meet the requirements.

ABOUT YOU

Our Highly Qualified Candidate

There is currently one position available. The primary role for this position is as a Parent/Child Visitation Supervisor. The ideal candidate will have experience working with families and children, have knowledge of child development, and the impact that stress and trauma may have on children, parents, and other family members. The ideal candidate will also have strong interpersonal skills and the ability to work in a collaborative team environment. The ideal candidate must also have excellent verbal and written communication, as well as an ability to work across and in-between differing cultures. An ideal candidate will also be able to balance maintaining a schedule while also demonstrating the ability to be flexible.

Qualifications

Knowledge of

• The ethnic, economic, and social factors affecting residents and special populations of the community or clients served by Health and Human Services programs.
• Packing and shipping regulations regarding infectious substances.
• Major community resources including social, employment and health services.
• Ethnic, economic and social barriers which inhibit residents from seeking and receiving services and methods of overcoming or lowering service providing barriers.
• Acceptable household management and personal care standards such as basic nutrition, economical meal planning, money management and budgeting and personal health and hygiene standards, methods and practices.
• Normal health needs of infants, children, adolescents, adults, and aged persons.
• Signs and symptoms requiring medical assistance.
• Interviewing and information gathering techniques.
• Computer applications related to the work.
• Standard office practices and procedures, including filing and the operation of standard office equipment.
• Basic medical terminology and case management concepts.

Ability to

• Evaluate client needs through interviewing and observation.
• Perform a variety of sensitive and complex paraprofessional support work.
• Resolve conflicts between clients and providers.
• Utilize bilingual skills to read, understand and explain rules, regulations, policies and documents to a non-English speaking population.
• Recognize specific indications of need for various services and develop service delivery plans.
• Maintain accurate records and files.
• Make accurate complex arithmetic calculations.
• Prepare reports related to the work performed.
• Establish and maintain effective working relationships with clients, children, representatives of the community served, employees of County departments and other agencies and the public.

Minimum Qualifications

Four years of experience in a health, social service or community organization including one year as a Support Service Worker II or equivalent that demonstrates possession of the stated knowledge and abilities and twelve (12) semester units of education in health science, behavioral science and/or social welfare from a college or university. College-level education in a field as listed above may be substituted for the experience on a year-for-year basis to a maximum of two years. An additional year of experience may substitute for the educational requirement. Demonstrated oral and written proficiency in English and Spanish is required.

IMPORTANT INFORMATION

All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your GovernmentJobs.com account to view these emails.

Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment may be used to fill the current vacancy, and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active.

LiveScan:
SPECIAL REQUIREMENTS
Candidates selected are subject to fingerprinting by the Sheriff's Department and must pass a Department of Justice LiveScan background check prior to appointment.

Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Equal Employment Opportunity Employer: If you have questions regarding equal employment opportunities, please contact Roger Crawford, Equal Employment Opportunity Director, at 415-473-2095. If you have questions concerning this position announcement, please contact Ivana Vande Zande at ivana.vandezande@marincounty.gov .

PLEASE NOTE: The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%.

COUNTY OF MARIN BENEFITS: GENERAL
Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage .

Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units.

Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO,and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more.

Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org.

IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum.

Retiree Medical : The County provides access to group health plan coverage to eligible retirees.

For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197.

*IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice.

Closing Date/Time: 9/25/2024 11:59 PM Pacific

Salary:

$75,816.00 - $89,939.20 Annually