Employment and Training Social Service Supervisor I
County of Sonoma Santa Rosa, California, United States
- Location: Santa Rosa, California, United States
- Categories: Administrative Analysis and Research, Clerical and Administrative Support, Education and Training, Human and Social Services
- Job Type: Full Time
- Posted: Sep 12, 2024
Job Description:
Employment and Training Social Service Supervisor I
Description
Position InformationAre you a leader in social services looking for an opportunity to
implement strategic change?
If so, join the County of Sonoma Human Services Department (HSD) as an
Employment and Training Social Service Supervisor I!
Starting salary up to $ 56.65 /hour ($ 118,235 /year) plus a competitive total compensation package!
The Employment and Training Social Service Supervisor I will work within the Housing Assistance Response Team’s (HART) SonomaWORKS Housing Support Program (HSP), the Housing and Disability Advocacy Program (HDAP), and the Supplemental Security Income (SSI) Advocacy Program. They will be responsible for planning, organizing, and supervising the work of a unit of Social Service Workers and/or Social Work Assistants, including meeting with staff in groups and individually to plan and review work activities, discuss departmental policies and procedures, and address specific case problems. Additional responsibilities include:
- Assigning cases to individual Social Service Workers to produce equitable workloads and match individual skills and abilities with assignments
- Performing a variety of supervisory tasks, including the evaluation and training of staff, ensuring that materials and facilities are available for the accomplishment of unit work, and communicating the needs of staff to administration
- Reviewing the work of Social Service Workers to ensure conformance with state regulations and program policy, as well as appropriateness of services and referrals
- Meeting, conferring, consulting, and collaborating with other HSD supervisors and representatives of external agencies to coordinate the unit's work and effectively meet department goals
- Working with various community groups and agencies to develop resources, such as food, housing, and transportation
- Providing staff backup by interviewing clients, procuring and evaluating information, and making appropriate recommendations in difficult cases
- Performing community outreach and field work as needed
- Experience supervising/leading staff and developing and presenting trainings
- Detailed knowledge of homeless programs, regulations, and community support, as well as services available to families and those suffering from mental illness, substance abuse, poverty, and other significant barriers
- An understanding of Trauma Informed Care Practice Framework, cultural competencies, and diversity
- Knowledge of community resources and safety-net programs, including General Assistance (GA), SonomaWORKS, CalWIN, MEDS, and/or Homeless Management Information System (HMIS)
- Excellent written and verbal communication skills with the ability to speak in public and conduct presentations
- The ability to develop and maintain relationships with staff and community partners
- Experience interpreting and applying policies, procedures, and regulations
- Strong analytical and research skills, sound judgment, and a commonsense approach
- The ability to manage difficult or challenging conservations with staff, clients, or members of the community
- Effective interpersonal skills and the ability to work collaboratively with cross-functional teams and lead cross-sector social change initiatives
- Microsoft Office skills and a strong understanding of database systems
- Fluent bilingual (English/Spanish) skills are desired but not required
The Employment and Training Division helps individuals and families with job search, financial assistance, employment and training services, and housing programs. It also assists employers with finding qualified workers and supports workforce development through community partnerships and Job Link, a Sonoma County Workforce Investment Board job center. The Division consists of counselors, specialists, eligibility workers, and administrative and clerical support staff. Division programs include:
- California Work Opportunity and Responsibility to Kids (CalWORKs)
- Workforce Innovation and Opportunity Act (WIOA)
- Sonoma County Workforce Investment Board (WIB)
- General Assistance (GA)
- Housing Support Program (HSP)
- Housing and Disability Advocacy Program (HDAP)
About the Human Services Department (HSD)
As the largest agency in Sonoma County government, the Human Services Department’s mission is building upon strengths, we bridge people to opportunity through responsive safety-net services. We work to protect vulnerable children and adults, to help people rise above poverty and thrive in our community, and to promote maximum independence and well-being for individuals and families. HSD is responsible for child and adult protective services, veteran services, and administration of state and federal programs, including CalFRESH, CalWORKs, Medi-Cal, and In-Home Supportive Services. The department is dedicated to providing responsive, client-focused services so that all in our community can live freely chosen lives up to their full potential throughout their lifespan. The core values that drive our work are dignity, humility, integrity, responsiveness, partnership, and belonging.
HSD fosters a positive work environment, where our commitment to providing opportunities for advancement is strengthened by a robust staff development program. We believe in the merits of work/life balance and enjoy the satisfaction of knowing that our work contributes to the betterment of our community.
The Department works collaboratively at the federal, state, and local levels to find creative solutions to support the well-being of individuals, families, and the community. To meet that goal, the department has fostered strong relationships with other public and private sector partners, including other government agencies, community-based organizations, and business leaders. For more information regarding HSD's services please visit http://sonomacounty.ca.gov/Human-Services .
What We Offer
Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing your contributions work to better our shared community. You can also look forward to flexible work arrangements and excellent benefits* including:
- Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment
- Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range
- Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year
- County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options
- Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities
- Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits
- Retirement - A pension fully integrated with Social Security
- Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment
- Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education
*Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory .
This recruitment is being conducted to fill an Employment and Training Social Service Supervisor I position in the Human Services Department. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this position is Social Service Supervisor I.
APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED.
Minimum Qualifications
Education and Experience: Any combination of training and experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally, graduation from college, with a degree in social work, sociology, psychology or other behavioral science; and five years of progressively responsible experience in a public welfare agency, two of which were at the level of Social Service Worker III would provide such opportunity.
OR
Academic course work at a college or university in social work, psychology, sociology, and other behavioral sciences; and six years of progressively responsible experience in a social work agency at least three of which were at the level of Social Service Worker III would provide such opportunity.
License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position.
Knowledge, Skills, and Abilities
Thorough knowledge of: the principles and theories of sociology and psychology including abnormal psychology, human growth and development, group behavior, and family dynamics; the principles and techniques of interviewing and recording social case work; the principles of individual and group behavior; the provisions of federal, state, and local welfare programs and the laws, rules, and regulations, governing their application.
Considerable knowledge of: community organizations and resources; socioeconomic conditions and trends; current problems and methodology in public social service; the principles and techniques of supervision and training.
Ability to: assess and evaluate data and develop an effective course of action; apply laws, rules, and regulations to welfare department operation; interpret social service programs to applicants, recipients, and the public; make effective use of resources and services in the community; prepare detailed reports.
Selection Procedure & Some Helpful Tips When Applying
- Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process.
- You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions.
- You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately.
- Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification.
APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED.
Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored.
The selection procedure will consist of the following examination:
An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria:
- Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions.
ADDITIONAL INFORMATION
A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants.
Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position.
HOW TO APPLY
Applications are accepted online at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted.
The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need.
HR Analyst: EP
HR Tech: EV
IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions.
COUNTY OF SONOMA BENEFITS: GENERAL*
These are some of the excellent benefits the County offers:
Paid Time Off :Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment.
Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU.
Retirement :Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired .
IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum.
Retiree Medical :County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits.
Student Loan Debt Relief :County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education.
Plus excellent dental, vision, disability, life insurance, professional development, and more.
For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900.
*IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice.
Closing Date/Time: 9/30/2024 11:59 PM Pacific