IT Systems Analyst

Job Description:

IT Systems Analyst

Description

Job Announcement

The City of Chandler Information Technology Department is currently seeking qualified individuals interested in joining our team as an IT Systems Analyst. The position is scheduled to work 5 days a week, 8 hours per day.

Why work for Chandler?
• Diverse and inclusive environment
• Up to 8 hours paid time off annually to volunteer in the community
• Dress code is business casual, with jeans on Fridays
• 3 medical plans to choose from along with dental and vision coverage
• Accrue 122 hours paid vacation in your first year, eligible for use immediately following accrual
• Accrue 96 hours paid sick leave in your first year, eligible for use immediately following accrual
• 12 paid holidays per year, plus Winter Break at the end of the year
• Become part of the Arizona State Retirement System with a 100% city contribution match
• City contributions of 1% gross wages per pay period to deferred compensation
• Robust Employee Wellness program with $350 incentive
• Professional development opportunities
• Tuition reimbursement up to $5,250 annually, $3,200 for part time employees
• Free Tumbleweed Recreation Center membership
• Flexible schedule/remote work options (when available)

Who we are
At the City of Chandler's Information Technology department, we drive innovation to provide exceptional service to our community. As part of Team Chandler, we use cutting-edge technology and business automation tools to enhance how we serve our citizens, elected officials, management, and staff. We manage the city's enterprise computer network, systems, and applications, ensuring accurate and timely information is available across all city departments. Our team offers technology services and support, consulting, business process analysis, and project management. We are dedicated to advancing our technological capabilities and making a real difference in our community. Join us to be part of a collaborative, forward-thinking team that values continuous improvement and excellence.

Who we are looking for
Are you a tech-savvy professional with a passion for Microsoft 365 and Exchange Online? Join our innovative IT team at the City of Chandler, where you'll play a pivotal role in transforming the way we serve our community. As a Microsoft 365 Administrator, you'll have the opportunity to work with cutting-edge technology, implement impactful solutions, and ensure our organization operates smoothly and securely. If you thrive in a dynamic environment and are eager to make a significant impact, this exciting role is perfect for you!

Key Responsibilities

• Manage and administer the Microsoft 365 environment, with a strong focus on Exchange Online.
• Configure and maintain Exchange Online mail flow, security settings, and policies.
• Monitor and troubleshoot Exchange Online and Microsoft 365-related issues.
• Implement and manage Microsoft 365 security and compliance features.
• Collaborate with IT and other departments to integrate Microsoft 365 solutions into business processes.
• Provide technical support and training to end-users on Microsoft 365 and Exchange Online.
• Stay updated with the latest Microsoft 365 features and best practices.
• Assist with the migration and deployment of Microsoft 365 services.
• Develop and maintain documentation for Microsoft 365 configurations, procedures, and policies.

Minimum qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in IT, with a focus on Microsoft 365 administration and Exchange Online.
• Strong understanding of Microsoft 365 services, including Exchange Online, SharePoint, OneDrive, and Teams.
• Experience with Microsoft 365 security and compliance features.
• Proficiency in PowerShell scripting for Microsoft 365 administration.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.

To view the complete job description, please click here .

Desired qualifications

• Microsoft 365 Certified: Enterprise Administrator Expert or equivalent certification.
• Experience with hybrid Exchange environments.
• Knowledge of Azure Active Directory and related services.
• Familiarity with other Microsoft 365 applications and services.
• Experience with Microsoft Teams administration and governance.
• Knowledge of Microsoft 365 compliance and data protection standards.
• Proficiency in Microsoft 365 tenant-to-tenant migrations.
• Experience with Microsoft 365 endpoint management using Intune.
• Familiarity with Microsoft 365 Data Loss Prevention (DLP) policies.
• Experience with SharePoint Online administration and site collection management.
• Knowledge of Microsoft 365 collaboration tools and best practices.
• Familiarity with implementing and managing Microsoft 365 retention policies.
• Experience with automating administrative tasks using Microsoft Power Automate.
• Proficiency in managing Microsoft 365 license assignments and optimization.
• Familiarity with Microsoft 365 reporting and analytics tools.
• This is a regular full-time position, subject to a 6-month probationary period. A register of qualified candidates will be active for 4 months should another position become available.

The City of Chandler will conduct a pre-employment driving record check as a condition of employment. An offer of employment is contingent upon acceptable results. All applicants hired will be required to be fingerprinted with successful results as a condition of continued employment.

Applicants for employment and volunteer opportunities should be aware of the City of Chandler's policies concerning the use of drugs and alcohol. These policies have not been altered by the passage of Proposition 207. The use of recreational marijuana is a violation of the city's Drug Free Workplace Policy. Certain positions within the city are required to submit to a pre-employment drug test. A positive result for drugs tested under the policy, including recreational marijuana, may be grounds for withdrawal of an offer of employment or volunteer opportunity. The examination process may vary if determined necessary.

The City of Chandler is committed to Equal Opportunity and Reasonable Accommodation.Closing Date/Time: 9/25/2024 12:00 PM Arizona

Salary:

$88,649.60 - $128,502.40 Annually