Benefit Program Technician - OOC Child Care Subsidy/Family Eligibility

Job Description:

Benefit Program Technician - OOC Child Care Subsidy/Family Eligibility

Description

Job Location: This position will be located at 10325 Business 21, Hillsboro, MO 63050.

Why you’ll love this position:

The Missouri Child Care Subsidy Program increases access to early learning by helping eligible families with the cost of child care. This allows families to focus on finding and holding steady jobs or to attend school and training programs.

• Review applications and determine initial/continuing eligibility for families needing child care assistance.
• Enter information in the state’s web-based child care data system used to process applications.
• Authorize child care assistance based on the family’s need for care and selection of child care provider(s).
• Ensure families meet eligibility criteria per state and federal requirements for income-based and/or protective services.
• Respond in a timely manner to phone calls and emails from parents regarding their child care assistance.
• Ensure family applications are processed in a timely manner.
• Maintain up-to-date and complete records of family eligibility and prepare reports or summaries as needed.
• Ability to perform a variety of tasks with accuracy.
• Collaborate with staff in the Office of Childhood on requirements related to child care subsidy, including authorizations, payments, and investigations.
• Assist with responding to email messages in shared Office of Childhood accounts.
• Assist with answering phone calls for the Subsidy section and other sections in the Office of Childhood, as needed.
• Assist with administrative duties, as needed.
• Maintain familiarity with child care subsidy policies and procedures.
• Demonstrate regular, reliable, and engaged attendance.
• Perform other duties as assigned.

Minimum Qualifications:

• Graduation from high school or High School Equivalency.
• One year of relevant work experience.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .

Salary:

$39,792 per Year