Systems Analyst

Job Description:

Systems Analyst

Description

Our Systems Analyst performs a wide variety of analysis, design, testing, installation, integration, maintenance, operational support, troubleshooting, and training tasks for the City’s computer systems. This is a professional level, technically oriented position that requires the ability to continuously learn new technical skills and client information processes. This is an on-site position.

The salary range for this position is $82,043- $110,758 per year with a hiring range of $82,043 - $96,400 per year, depen ding on qualifications and experience.

This opportunity will be available until Wednesday, October 2, 2024 at 4:00pm (Mountain Time).

A current resume is required, and a cover letter is preferred.

This is a GREAT opportunity to be part of an experienced technology team in the support of enterprise and departmental applications in an exceptional municipal government. The team is responsible for a large portfolio of applications that provide services to a broad range of city departments.

Please view our video Working at Loveland to learn more about our exceptional Loveland community and the benefits of working for the City.

Essential Functions

• Design, develop, configure, test, implement, and oversee technology applications, systems, database management, and interfaces.
• Must have a thorough knowledge and understanding of the City’s software applications used in their area of responsibility and general knowledge and understanding of all supported applications, so that analysis of customer needs can be identified, analyzed, documented, and implemented.
• Works directly with Staff from various Departments - analyzing present system capability, problem resolution, determining need/feasibility of developing new system features; and reviewing the quality of and implementing new system features.
• Writes and maintains data report programs based on the needs of internal customers.
• Designs, develops a variety of applications, procedures, reports, scripts, and/or interfaces.
• Maintains a variety of records and/or documentation for assigned area of responsibility.
• Develops scope of work for new programs, modifications and/or enhancements to existing applications. Design, develop, configure, test, and implements these additions and changes. These tasks are all based on system requirements and departmental needs and are done with a modest set of established guidelines.
• Direct contact with 3rd party application vendors - to coordinate vendor release upgrades, resolution of system failures, definition of specifications for new system features, definition and scheduling training needs.
• Ensures maximum system availability to our IT clients by working weekends and/or evenings to install system and/or application changes.
• Performs periodic systems performance analysis and reports that information to the Applications Manager.
• Learns and uses operating system tools to effectively execute processes. Examples: project management tools, web services, queries or ad-hoc reporting tools, programming languages, client access tools, Microsoft Office tools, device control, database definition, object management, and system performance.
• Identifies backup requirements for applications, programs and data, implement and communicates those needs to appropriate IT personnel as needed.
• Research, develop and define preliminary networking and computer equipment requirements to support new or enhanced applications.
• Assists with computer operations as needed for both our IT Staff and IT Clients.
• Identifies training needs and coordinates and/or performs training.
• Involved with preparing time and cost estimates of proposed projects, which can have a substantial financial impact upon the City.
• Assists with vendor and/or product selections, which can have a substantial long term impact upon the City budget and process effectiveness.
• Occasionally performs delegated duties in the absence of Applications Manager.
• Works within defined IT support structure to achieve efficient technology implementation, service, and operations.
• Performs other duties as assigned.

Qualifications

Education: 4 Year / Bachelor's Degree in Information Systems or closely related field. An equivalent combination of education and/or experience may substitute for education requirements on a year-for-year basis.

Experience: 3 years Analyst experience (in addition to any experience used to satisfy the education requirement.)

Certifications: Must possess a valid Driver’s License.

Knowledge, Skills, and Abilities

• Knowledge of principles of project management and analysis/design of business applications and processes.
• Ability to analyze business processes and recommend technology to reinforce and improve efficiency or improve data integrity.
• Knowledge of use, capability, characteristics, limitations of computers and related equipment.
• Knowledge of personal computers and related software packages.
• Knowledge of database design and implementation techniques.
• Skill in problem solving.
• Ability to develop and write data reports using proprietary reporting tools, Microsoft SQL Server Reporting Services.
• Ability to write database queries using proprietary tools, and SQL.
• Ability to apply abstract thinking to programming and analysis.
• Ability to reason, communicate, and work effectively with IT Clients and IT Staff.
• Ability to provide training for IT Staff and IT Clients.
• Ability to read, interpret, and apply complex technical publications.
• Ability to manage multiple, concurrent tasks with frequent interruption.
• Accurate in the operation of a computer keyboard.
• Must have worked with a diversity of people in a coordinating, problem-solving environment.

Physical Demands

• Frequent: Minimal physical effort typically found in clerical work. Primarily sedentary, may occasionally lift and carry light objects. Walking and/or
  standing as needed and minimal.

Working Environment

• Frequent: Exposure to routine office noise and equipment.
• Occasional: Exposure to hazards typically found in general office environments where there is rarely to no exposure to injury or accident.

Additional Working Demands / Conditions

This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions.

City of Loveland job descriptions are designed to describe the general nature and level of work necessary to perform well in the job; they are not intended to provide an exhaustive list of responsibilities, skills, and qualifications. City of Loveland job descriptions may be updated periodically, and additional activities, duties or responsibilities may be assigned by management as deemed appropriate.

With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie, and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE!

In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America.

Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization, and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance.

A vibrant community, surrounded by natural beauty, where you belong!

Benefits Information

Benefit Eligible Benefits Package Includes:

• Two (2) Medical plans, Dental, Vision (for self/ spouse/ children)
• A Dedicated, exclusive Employee Health and Wellness Center
• Discounted Chilson Center passes
• Paid vacation, holidays, floating holidays, and medical leave
• Flexible spending including Dependent Care
• Life Insurance, AD&D, Short-term and Long-term disability, and voluntary Critical Illness Coverage
• Retirement 401a, 457, Roth (pre-& post tax) and company match
• A Comprehensive Employee Assistance Program
• Voluntary 529 College Invest program
• Tuition Reimbursement
• Employee Referral Program
• Personal and Professional Development opportunities
• Employee Recognition Program
• Exceptional work-life balance
• Market based pay & regular performance reviews
• Local Government employment is eligible for Public Loan Forgiveness Program

The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law.

The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation. Learn more about your right to work. Visit E-Verify.gov for more information.

Employment offers will be conditional on the successful completion of a driving record and criminal history background check.