SENIOR OFFICE SPECIALIST (POLICE DEPARTMENT)

Job Description:

SENIOR OFFICE SPECIALIST (POLICE DEPARTMENT)

Description

The Position

The City of Riverside is accepting applications for the position of Senior Office Specialist to fill a vacancy in the Police Department. The eligibility list established will be used to fill the current vacancy and any upcoming vacancies within this classification for up to six (6) months.

SUCCESSFUL CANDIDATES MUST PASS A THOROUGH BACKGROUND INVESTIGATION PRIOR TO APPOINTMENT.

Senior Office Specialist performs a variety of office and administrative support duties at various skill and ability levels, depending on the duties associated with the position to which assigned, including assuming responsibility for seeing that work of subordinates meets with appropriate standards, explaining policies, procedures, rules and regulations; and specialized work requiring extensive experience, knowledge of the technical subject matter, and functions of a work program. Employees at this level are required to be fully trained in all procedures related to assigned area of responsibility and to exercise independent judgment and discretion.

Work Performed

Duties may include, but are not limited to, the following:

• Perform a wide variety of administrative support work including word processing, proofreading, filing, checking, and recording information on records.
• Serve as receptionist, answering the telephone, screening calls and visitors, referring inquiries as appropriate, and assisting the general public, giving information as required.
• Keyboard a variety of documents including letters, memorandums, agendas, financial reports, minutes, or other materials from oral direction, rough draft, copy, notes, or transcribing machine recordings.
• Operate a variety of office equipment to carry out assigned administrative support functions.
• Check, maintain, and tabulate statistical data and records.
• Process and maintain personnel and payroll records and forms of departmental/divisional personnel.
• Sort, code, scan, and file correspondence, vouchers, forms, documents, and other materials numerically, alphabetically or by other predetermined classification.
• Check records and papers for grammatical and arithmetic accuracy, completeness, and compliance with established standards and procedures.
• Maintain sections of a central records system; enter or extract information on or from records.
• Utilize computer and computer devices to carry out assigned administrative support functions.
• Sort and deliver mail.
• Participate in the work of an office unit.
• Compile information, data, and materials, and assist in the preparation of a variety of narrative, financial, and statistical reports.
• Apply departmental policies and procedures in determining completeness of applications, records, and reports; provide routine information and forms to the public; collect and process appropriate information and forms.
• Respond to routine complaints and request for information.
• Contact the public and outside agencies in acquiring and providing information and making referrals.
• Develop and/or maintain sections of a central records system; enter or extract information on or from records.
• Maintain records and compile detailed and complex information, data, and materials and assist in the preparation of a variety of narrative, financial, budgetary, and statistical reports.
• Assist in the development of departmental policies, procedures, and forms in determining completeness of applications, records, and reports.
• Respond to complaints and request for information that involve searching for and abstracting data and providing detailed explanation of policies and procedures.
• Serve as support staff to Boards or Commissions by taking minutes, preparing information packets, and coordinating meeting times and locations.
• Order necessary office supplies.
• Coordinate travel arrangements.
• Distribute and reconcile office petty cash.
• Train clerical staff in office/desk procedures.

Qualifications

Recruitment Guidelines:

Education: High School graduation or satisfactory equivalent (GED).

Experience: Three years of general administrative support experience.

Highly Desirable Qualifications:
Assist with the management of social media accounts by:

• Manage the department's presence across multiple social media platforms (Facebook, Instagram, X, TikTok)
• Create, curate, and manage professional content in order to drive engagement and awareness
• Monitor comments and interact with the social media community

Necessary Special Requirements:

• Possession of, or ability to obtain, an appropriate, valid, Class "C" California Motor Vehicle Operator's license.
  
• Demonstrated proficiency at an intermediate level in Microsoft Word.
  
• Positions assigned to the Police Department, must pass a thorough and extensive police background prior to appointment.

Selection Process

DOCUMENTS REQUIRED AT THE TIME OF APPLICATION:
1) Completed On-line Employment Application
2) Completed Supplemental Questionnaire

For directions on attaching a document to an On-line Employment Application, or General Information on completing your On-line Application, CLICK (Application Guide).

IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS:
If you are selected to move forward in the assessment process, you may be required to self-schedule your appointment. You will be notified via email of your status and provided with self-scheduling instructions. Please check your email regularly following the closing date of this recruitment.

The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification.

IMPORTANT: Appointment is subject to successful completion of an in-depth pre-employment background investigation, medical/physical examination, and drug and alcohol test; and will be subject to polygraph examination, and/or psychological examination As part of the background investigation, all claims of education and experience made in the employment application process, as well as other information submitted, will be verified.

It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment.

NOTE : The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list.

EDUCATIONAL REQUIREMENTS:
Proof of education listed in your application will be requested at the time of conditional offer. Acceptable documentation consists of transcripts or degree, if applicable, by the accredited U.S. college or university.

Education obtained outside the United States (US) require one of the following options: An equivalency statement from an evaluation company certified by the National Association of Credential Evaluation Services (NACES) at http://www.naces.org/members.html or the Association of International Credential Evaluators Inc. (AICE) at http://aice-eval.org/members/ .An advanced-level degree from an accredited US college or university.

All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement.

THE PROVISIONS OF THIS JOB ANNOUNCEMENT DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT.

Level I include Para-Professional and Supervisory classifications (Non-exempt).

The City offers an attractive benefits package, the central provisions of which are as follows:

• Retirement for Classic Members - For employees hired after 1/1/2013 who are CLASSIC MEMBERS of California Public Employees' Retirement System (CalPERS) or a reciprocal agency as of 12/31/12 and have not been separated from service from such agency for six months or more, the retirement benefit shall be 2.7 % @ age 55; 3 year final compensation. The required employee contribution is 8%. The City does not participate in Social Security; thus, employees do not bear this additional 6.2% expense.
  
• Retirement for New Members - For employees hired 1/1/2013 or later and who ARE NOT a member of the California Public Employees' Retirement System (CalPERS) or a reciprocal agency as of 12/31/12, or those who have been separated from a public agency which contracts with CalPERS or a reciprocal agency for six months or more, the retirement benefit shall be 2% at age 62; 3 year final compensation.The required employee contribution is 50% of the normal cost and is subject to change per CalPERS every fiscal year. The City does not participate in Social Security; thus, employees do not bear this additional 6.2% expense.
  
• Health Insurance - The City offerssix health insurance plans and contributes up to $1,516 per month for HMO plans(family coverage).
  
• Dental Insurance - The City provides three dental insurance plans and contributes up to $45 per month.
  

• Vision Insurance - The City provides vision coverage through Vision Service Plan (VSP) for employees and their dependents that are enrolled in medical coverage.
  
• Life Insurance - The City provides and pays for term life insurance with accidental death and dismemberment equal to two times the annual salary rounded to the next highest $1,000 (up to $700k) plus AD&D. Additional Life Insurance is available and voluntary for employee and eligible dependents (up to $300k).
  
• Deferred Compensation - The City contributes $100per month with a minimum employee contribution of $12.50 per check. Participation in the deferred compensation plan is optional.
  
• Leave Benefits - Includes all the typical vacation leave, sick leave, bereavement leave, and holiday benefits.
  
• Flexible Spending Account - The City offers a Health Care and Dependent Care Flexible Spending Plan for optional participation.
  

• Long Term Disability - The City offers optional enrollment in the Long Term Disability Plan.
  
• LegalEase Plan - Optional legal services plan for employees and eligible dependents.
  
• Critical Illness Plan - Optional critical illness insurance plan for employees and eligible dependents.
  
• Vacation Accrual - 0-9 yrs = 128 hrs., 10+ yrs = 168 hrs.
  

For additional benefits information, please visit the following page: https://www.riversideca.gov/human/employee-hub/benefits/ about-1

For part-time, benefitted positions the insurance and other benefits (leave accruals, holidays, etc.) are pro-rated based on ½ or ¾ time status.

Closing Date/Time: 9/25/2024 11:59 PM Pacific

Salary:

$45,768.00 - $61,332.00 Annually