Fire Equipment Service Writer

Job Description:

Fire Equipment Service Writer

Description

Description

If YOU are looking for a rewarding career in a place where you and your ideas matter - a place where the results of your hard work are reflected throughout your community and on the faces of your neighbors - this is your home. What are you waiting for? APPLY TODAY !

The ideal candidate for this position possesses expertise in automotive parts inventory management, asset tracking, and fleet logistics. They will be responsible for procuring, receiving, issuing, and maintaining an accurate inventory of automotive parts for Fire Equipment Mechanics. Additionally, they will work closely with Fire Department staff to resolve issues, generate repair orders, and monitor product recalls. This role also involves filing service bulletins and providing technical support to the Fire Department mechanical repair team, as well as assisting supervisory and management staff as needed.

We currently have one vacancy in the Fleet Services Division of the Reno Fire Department in which hiring will begin immediately following the close of this recruitment. This recruitment will also establish a list for future vacancies, which will be filled as they occur.

This is an open competitive opportunity for all qualified applicants.

The City of Reno is committed to providing equal employment opportunities to everyone. This commitment is an integral part of our efforts to ensure that we have a diverse and representative workforce that serves the community of Reno.

Examples of Essential Functions

• Assign jobs through the Superintendent to appropriate staff as they arrive.
• Coordinate and schedule the repair and servicing of Fire Department vehicles and equipment.
• Interface with customers to resolve problems; write repair orders, schedule work, and track recalls; file service bulletins.
• Prepare the monthly schedule for the preventative maintenance program by scheduling vehicles for service based on the vehicles' previous usage and maintenance manual recommendation and the annual schedule.
• Inform departments when their vehicles are scheduled for servicing and make reminder calls as needed.
• Record work service requests on malfunctioning vehicles to ensure the receipt of all pertinent information from the vehicle operator.
• Receive verbal complaints regarding vehicles and determine whether vehicle must be repaired immediately or at the next scheduled maintenance servicing.
• Assist supervisor in answering telephone and radio calls, transporting vehicles for servicing, and initiating repair orders for shop work; may inspect work completed by outside vendors.
• Make and assign spare vehicle keys.
• Receive, stock and issue various parts, materials, supplies, tools and equipment; verify and inspect incoming shipments for appropriate quantity and quality; sign for items as appropriate.
• Obtain price quotes for parts and supplies, prepare bids and order parts from vendors; ensure compliance with general contract guidelines; prioritize and expedite orders.
• Obtain and fill customer orders; deliver stock items as appropriate; answer questions regarding product information including use and safety of products, handling and disposal and ordering procedures.
• Maintain detailed vendor files and records of parts supply transactions; log returned parts for credit due; prepare various reports relating to parts issuance, receipts, work orders and billing information.
• Perform data entry including transfers, corrections and warranty transactions; log parts issued and post work orders into computer; retrieve information to assist in locating parts and supplies.
• Assist technical staff in determining accurate parts applications for assigned projects; place telephone orders for stock and special items; research parts manuals and technical publications.
• Conduct a periodic inventory of stock items; maintain proper stock levels by ordering supplies and parts on a daily basis.
• Perform a variety of clerical support activities including answering the telephone, typing forms and correspondence, and fleet data entry.
• Maintain the warehouse in a clean and orderly manner.
• Maintain accurate and detailed records, parts inventory and service files; prepare reports as requested.
• Assist in the maintenance and cleanliness of the shop and surrounding work area; dispose of waste, oils and chemicals according to established safety procedures and guidelines.
• Maintain the special tools in a clean and orderly manner.
• Maintain and update the diagnostic hardware.
• Track and maintain hydrostatic testing of all high pressure bottles including SCBA bottles.

Minimum Qualifications

The following minimum qualifications are required to be met at the time of application.

Education:

• High school diploma or equivalent

Work Experience:

• Two years scheduling repairs in a service center preferred.

License:

• Valid driver's license.

**Bilingual candidates are strongly encouraged to apply.**

Supplemental Information

To Apply:
Please submit your completed application and all additional information/documentation requested online at www.reno.gov/jobs by October 6, 2024 at 11:59 p.m. PT. If a computer or mobile device is not available to you, suggested locations to complete an online application submittal include: the City of Reno City Hall 2nd floor computer kiosk or 5th floor Civil Service Offices, any locations of Nevada Job Connect or any local library or educational facility.

If you are having difficulty logging into your governmentjobs.com profile, please call the applicant support line at 855-524-5627.

Examination Process:
Applicants must meet the minimum qualifications and pass the examination for this position to be eligible for hire. The examination will consist of online assessments which include a Mechanical Reasoning Assessment and an Employee Personality Profile; along with a Training and Experience evaluation (T&E) weighted as follows.

Training & Experience Evaluation (T&E) = 80%
Mechanical Reasoning Assessment = 20%
Employee Personality Profile = Informational purposes only

Online Assessment Details:
Qualified applicants will be invited to participate in the online assessments once the recruitment has closed. These tests will be self-administered with no proctor, which means candidates will be able to complete them online at their convenience during the designated testing window.

The instructions and guidelines will be emailed to qualified applicants after the recruitment closes on October 6, 2024. Please make sure to check for emails around this time, including your spam folder so that you do not miss this testing opportunity. All assessments must be completed within the designated testing window to move forward in the hiring process.

Training and Experience Evaluation (T&E) Details:
The T&E examination consists of a Supplemental Questionnaire. The questions may be viewed online under the tab marked "QUESTIONS" on the job announcement page. The
T&E must be submitted online at the time of application.

• Responses to your T&E questions should be consistent with the information given in your application details. Answers are subject to verification.
• Failure to complete all of the questions or incomplete responses will result in a lower score; therefore, it is advantageous for you to provide a full and complete response to each supplemental question.
• In order to receive credit for education or training, you must attach copies of your transcripts, diploma, or relevant certificates to your online application.
• Resumes or questionnaires uploaded as attachments to the application will not be accepted in lieu of completing each question online.
• "See Resume" or "See above," etc., are not qualifying responses and will not be considered.
• Changes or corrections to your responses cannot be made once your application packet has been submitted.
• TIP: It may be more efficient to develop your responses in a word processing document and then paste them into the online questionnaire to be submitted.

Notification:
Applicants are notified by email of their examination results. Applicants who do not meet the minimum qualifications will also be notified within two weeks of the job posting closing.

Testing Accommodation:
We strive to ensure equal access for all individuals. If you require accommodations due to a disability, we encourage you to inform the Chief Examiner by the closing date of this announcement. Your request will be handled with confidentiality and respect.

Employee/Veteran Preference in the Event of Tie Scores:
In the event of tie scores resulting from an open competitive examination (Rule VII, Section 7), candidates will be provided a rank preference in the following order:

Classified employees with established veteran status Classified employees without veteran status Non-classified employees and external candidates with established veteran status. This preference will only be administered in the event of tie scores. Documentation must be submitted at time of application.

Appointment and Certification:
Appointments to positions in the City's Civil Service system are made on the basis of examination. Scores resulting from a competitive examination are used in determining a person's rank on an eligible register. The department may hire any of the persons referred. The names of those persons not hired may be considered when the next vacancy occurs, for as long as that register is viable.

Questions and Updates:
Questions about the information on this announcement and updates to application information should be directed to Civil Service at (775) 334-2223 or civilservice@reno.gov .

The City of Reno is an equal opportunity employer. Recruitment, hiring, assignment, training, compensation, promotion, retention, and disciplinary decisions will be made without regard to race, color, religion, creed, national origin, sex, sexual orientation, gender identity, gender expression, age, pregnancy, physical or mental disability, genetic information, veteran status, political affiliation, membership in an employee association, or any other protected class status applicable under federal or state law or City Charter.

Please use this Health and Welfare Benefit Link to learn more about the City of Reno's great employee benefit plans and wellness programs.

Closing Date/Time: 10/6/2024 11:59 PM Pacific

Salary:

$63,128.00 - $80,849.60 Annually