Program Assistant - Community Services (20552048)

Job Description:

Program Assistant - Community Services (20552048)

Description

The City of Menlo Park is a great place to work! We are now accepting applications for temporary Program Assistant - Community Services.

Temporary program assistants support a wide variety of programs including recreation centers, gymnasium and sports, youth camps, administrative offices, and senior center programs. This is an exceptional job opportunity for enthusiastic and skilled applicants to join the City of Menlo Park team and work with an outstanding local government.

The City of Menlo Park currently has temporary program assistant positions available in multiple divisions of the Library and Community Services Department.

The City of Menlo Park currently has part time Program Assistant job openings in the following areas:

• Food preparation (sous chef) and inventory

• Programs for active older adults
• Recreation center programs
• Gymnasium/sports programs
• After school programs

Applications received by January 26, 2025 will receive first consideration for current openings.

The Department

The Library and Community Services department is responsible for providing excellent customer service through recreational, educational, and cultural programs for children, adults and seniors. Our facilities include 221 acres of parkland distributed among 13 parks, two libraries, two community centers, two public pools, three childcare centers, two gymnasiums, and one gymnastics center. Included in the parks and recreation areas are tennis and pickleball courts, dog parks, softball diamonds, picnic areas, playgrounds, soccer fields, a skate park, shared use of a performing arts center and open space. The City of Menlo Park is preparing to open a state-of-the-art new facility that will incorporate a community center, gymnasium, aquatics center, senior center, youth center, and branch library in 2024.

Job Description URL:

https://menlopark.gov/files/sharedassets/public/v/1/administrative-services/documents/human-resources/job-classifications/seiu/program-assistant.pdf

Ideal Candidate

Desired knowledge, skills, and abilities for the position include but are not limited to:

• Excellent customer service and interpersonal skills
• Ability to learn and adapt to change environments
• Attention to detail
• Ability to communicate City policy verbally and in writing
• Accuracy in handling transactions (credit card, cash, check)
• Ability to learn customer relations management software platform data entry and reporting
• Strong computer skills including Microsoft Office programs
• Strong administrative skills including accounts payable and receivable
• Ability to successfully provide program and administrative support to the Recreation Coordinator and Library and Community Services Supervisor with recreation, sports, and other public services
• Ability to seamlessly balance day-to-day tasks with long-term and seasonal projects

Examples of typical job functions (illustrative only)

• Participates in the day-to-day operations of assigned programs and services; plans, coordinates, and leads activities, classes, and special events; sets up and takes down tables, chairs, and equipment for classes, activities, events, and meetings; provides training, orientation, and guidance to program participants, staff, and volunteers.
• Serves as a liaison to participants, staff, and community organizations; provides presentations, information, and assistance regarding assigned programs and services; receives and responds to complaints and questions relating to assigned area of responsibility; communicates trends and issues to staff as appropriate.
• Acts as a program representative with external organizations to relay or obtain relevant information regarding program activities; coordinates department services and activities with other City departments, staff, and outside agencies.
• Serves as back-up for the program supervisor or coordinator in his or her absence.
• Prepares, assembles, copies, collates, and distributes a variety of program specific information, forms, records, and data as requested, including packets and other informational materials.
• Prepares, reviews, updates, and maintains a variety of program documents, records, reports, and files including updating the website; gathers and compiles information and data for reports; ensures proper filing of copies in program or central files.
• Maintains and updates program record systems and specialized databases; enters and updates information with program activity, program information, and report summaries; retrieves information from systems and specialized databases as required.
• Composes, types, edits, and proofreads a variety of documents, including forms, memos, and correspondence for program staff; checks draft documents for punctuation, spelling, and grammar; makes or suggests corrections.
• Responds to requests for information; assists in interpreting and applying regulations, policies, procedures, systems, rules, and precedents in response to inquiries.
• Prepares and processes forms and records, such as requests for payments, purchase orders, invoices, credit card statements, work orders, and timesheets.
• Verifies and reviews forms and reports for completeness and conformance with established regulations and procedures; applies program policies and procedures in determining completeness of applications, records, and files.
• May register participants, collect payments, deposit funds, and schedule activities or track usage of facilities, as well as ensuring all appropriate paperwork is on file and complete.
• May oversee temporary staff, contractors, and volunteers during special events, classes, programs, and recreational activities including hiring, scheduling, training, and day-to-day oversight.
• Performs related duties as assigned.

Minimum Qualifications
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

• Equivalent to the completion of the twelfth (12th) grade
• Two (2) years of experience working in a recreation, community services, library, and/or special education environment as well as administrative support experience. Bachelor's degree in recreation, social services, library services, child care or related field preferred.
• Possession of, or ability to obtain, a valid California Driver's License by time of appointment.
• For certain positions in Community Services, ability to obtain American Red Cross First Aid Certificate and CPR Certificate. Must maintain and renew certification per the American Red Cross guidelines.

Benefits

Salary
Program Assistant: $27.92 - $33.92 per hour

These are non-benefited, temporary positions. A temporary employee may not work more than 1,000 hours per year and will receive sick leave in accordance with State law.

Special Instructions

This recruitment will be continuously screened and candidates may be contacted for interviews until the position is filled.

The City of Menlo Park is an Equal Opportunity Employer. It is the policy of the City of Menlo Park not to discriminate against all qualified applicants or employees. We will make reasonable efforts in the selection process to accommodate persons with disabilities. Please contact Human Resources at (650) 330-6670 for accommodation requests.

Before receiving an offer of employment, the candidate will be required to successfully complete a reference criminal conviction history questionnaire and DOJ fingerprinting. Candidates under the age of 18 will be required to provide a work permit.

In accordance with the Immigration Reform and Control Act, all potential employees are required to provide proof of U.S. Citizenship or authorization to work in the United States.

For more information or if you have any questions, please contact Sean Reinhart at
SSReinhart@menlopark.gov
.

Closing Date/Time: Continuous

Salary:

$27.92-$33.92 Hourly