Job Description:
Administrative Support II - Fire Administration, Logistics Division
Description
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Employment TypePart Time (20 to 29 hours with KPERS benefits)
Job SummarySalary Range: $18.25- $23.39 hourlyAre you ready to ignite your career in a dynamic, fast-paced environment? Join our team as Administrative Support II for the Logistics Division at Olathe Fire Department! We're on a quest to find someone with a knack for organization, a flair for fun, and a passion for supporting our heroes on the front lines.
This is a part-time position expected to work between 20-29 hours per week. The position includes PTO.
Key Responsibilities:- Receive and route phone calls and voicemails for the Fire Administration staff and programs.
- Assist the public and provide information on departmental policies and procedures as required
- Perform a wide variety of general clerical work including maintenance of accurate and detailed files, logs, manuals, and records for ongoing departmental processes
- Assist with vendor utilization including workflows for coordinating services for the department
- Assist with coordination of logistics for special projects, meetings and events
- Support department participation in city-wide initiatives.
- Review current procedures to identify gaps and opportunities for improvement
For more details, review the full job details and requirements below.The Administrative Support II position performs a wide variety of customer service and administrative duties related to daily operations. Duties may include handling a high volume of telephone calls, assisting customers with inquiries and resolving customer issues. The Administrative Support II is the second level of a four level career progression of Administrative Support I, II, III, & IV.
Key Responsibilities- Answers phones, refers calls, gives standard information in response to phone, email, and in-person inquiries; acts as back-up to other administrative positions.
- Copies and collates documents; sorts and distributes mail and other time sensitive material(s).
- Maintains files both public and confidential, distributes reports, and processes transactions into systems; types form letters, labels, mail merges and correspondence; proofreads information; schedules meetings; interviews, and other functions.
- Maintains professional communication with other city departments and personnel and various outside agencies.
QualificationsExperience: One year of administrative or other relevant experience is required. Excellent computer skills are also required including Microsoft Office (Word & Excel), along with strong customer service and telephone skills.
Education: A high school diploma or equivalent is required.
Licenses & Certifications: None
Language: Proficiency with verbal and written English language required. Additional proficiency with Spanish and American Sign Language preferred.