Sales & Events Manager (Parks and Recreation Department)

Job Description:

Sales & Events Manager (Parks and Recreation Department)

Description

Minimum Qualifications
Education and/or Equivalent Experience:

• Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Marketing, Liberal Arts, Business Administration or related field, plus five (5) years of relevant work experience in a convention center, public events, event facility or other related facility/industry, two (2) years of which were in a lead or supervisory capacity.
• Experience may substitute for education up to the maximum of four (4) years.

Licenses or Certifications:

• None.

Notes to Applicants

The City of Austin Parks and Recreation Department ( PARD ) provides, protects and preserves a park system that promotes quality recreational, cultural and outdoor experiences for the Austin community. Working with the City of Austin provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information.

The purpose of this Sales and Events Manager position oversees the Office of Special Events ( OSE ) at PARD .

Other responsibilities will include but are not limited to:

• Oversee event/festival permit needs and review (examples may include: SXSW , ACL , Urban Music Fest, Food and Wine Festival).
• Assist with coordination of event ceremonies, film permitting and logistics.
• Assist clients with permitting processes in the park system and liaise with other departments to ensure successful event production.
• Provide technical, permit, and event related contract assistance to other divisions.
• Specific tasks on each project will include authoring functional requirements for Business Operations teams, developing project plans, budgets, and schedules, managing tasks and teams on the project’s critical path, identifying, and resolving issues, and managing the overall success of assigned projects.
• Provide reports and briefings to Boards and Commissions, City Council, other city departments, staff, affinity/stakeholder groups.
• Supervise event coordination staff.
• Monitor unauthorized use of parkland for events.
• Project manage post-event grounds conditions restoration work, lead contract completion and contract management work, and direct team activities in representation of the department.
• Conducts and participates in strategy meetings to ensure transparency amongst the team and its activities; ensures all business and event requirements are in line with proposals and currently meeting client needs as well as the operational requirements of the department and City of Austin.

Application Instructions/Job Requirements:

• Application: A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted and a resume alone will not be accepted in lieu of a complete online application.
• Skills Assessments: Skills assessment(s) may be required as part of the recruitment process.
• Virtual Interviews: PARD may conduct virtual interviews.
• Military/Veteran: An applicant claiming Military/Veteran status must provide a copy of his or her DD-214(s), or valid comparable document, at the time of interview.
• Physical Requirements: Tasks may involve bending, lifting, walking, hiking, carrying or using a force equal to lifting up to thirty-five (35) pounds. Work environment includes inside, and outside environmental conditions, extreme temperatures, and hazards associated with equipment operation including fumes, oils, gases and mists. Must be physically and mentally able to communicate, respond and work with participant’s needs and safety issues.

Other Information:

• Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you will drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.
• 90 Day Provision for Additional Vacancy: This posting may be used to fill other vacancies in other divisions/work locations within the City of Austin Parks and Recreation Department. Decisions on assigned selection will be made at the time of hire based on the business needs of the department.
• Tobacco and Vape-Free Workplace: All PARD work site locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any PARD work site - including construction sites, parking lots, garages or in any personal vehicles located on the premises.

Pay Range
$39.49 - $51.34 per hour
Hours
Work/Location Schedule:

• Monday - Friday; 8:00 a.m. to 5:00 p.m.
• May be required to work during special events outside the normal hours including evenings and/or weekends for programming needs.
• May be required to work during city emergencies such as extreme weather events.

Job Close Date 01/02/2025 Type of Posting External Department Parks and Recreation Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 200 South Lamar, Austin, 78704 Preferred Qualifications
Preferred Experience:

• Substantial experience managing, coordinating, planning, and evaluating event performance substantially in a park environment.
• Experience interacting and meeting with clients, constituents, vendors, and event personnel for events in a park environment.
• Experience with event contract management, billing, and post event assessment/work coordination.
• Experience reviewing safety and logistic plans for large events in a park environment.
• Experience communicating and interacting with a variety of diverse internal and external stakeholders, city officials, staff, including presenting at meetings, public events, boards and commissions, and ability to deliver technical information to non-technical audiences.
• Experience with governmental contracts.

Preferred Knowledge, Skills and Abilities:

• Ability to utilize advanced level skills while working in a deadline focused environment, balancing multiple projects.
• Advanced or higher-level proficiency with Microsoft and Adobe products.
• Advanced knowledge and skill in using, preparing and analyzing maps, mapping, map interpretation, and satellite generated mapping programs similar to ArcGIS or Google Maps.

Preferred Training/Certification:

• Contract compliance training or certification.

Other:

• Ability to travel to more than one work location.
• Ability to fluently communicate (reading, writing, speaking) in English and Spanish.

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
Monitors facility booking, scheduling, and event planning for large scale events. Markets and promotes activities that will maximize facility and event bookings. Manages and assists in developing and maintaining client database and booking system. Develops, approves, and negotiates client contracts. Enforces rules, regulations, policies and contractual terms concerning use of event facilities. Manages public relations for department/facilities. Oversees and approves the development of marketing literature for the department and facilities. Conducts market research and surveys. Conducts presentations and tours of facilities for informational and promotional purposes. Develops and evaluates long range market planning and strategies for the department and event facilities. Acts as department liaison for neighborhood associations, industry, user groups, etc. Manages sales and marketing relationship with Visit Austin. Coordinates department marketing plan with Visit Austin. Assists Visit Austin with presenting convention bid packages to clients. Represents the department and facilities at industry trade shows. Compiles data and develops reports for management. Plans and coordinates events/activities with other divisions and departments. Develops and maintains budget for sales and events. Develops standard procedures related to division activities.

Responsibilities - Supervisor and/or Leadership Exercised:

• Responsible for the full range of supervisory activities including selection, training, evaluation, counseling and recommendation for dismissal. May act on behalf of Department Executive when necessary.

Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of principles and processes for providing customer service and personal services.
• Knowledge of principles and methods for showing, promoting, and selling products or services.
• Knowledge of marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Knowledge of business and management principles involved in strategic planning, resources allocation, human resources, production methods and coordination of people.
• Knowledge of fiscal planning and budget preparation.
• Knowledge of applicable processes, techniques and methods.
• Knowledge of Federal, State and Local laws.
• Knowledge of city practice, policy and procedures.
• Knowledge of supervisory and managerial techniques and processes.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in data analysis and problem solving.
• Skill in using computers and related software.
• Skill in planning and organizing.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to establish and maintain good working relationships with other City employees and the public

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* This position requires Graduation from an accredited four (4) college or university with major coursework in Marketing, Liberal Arts, Business Administration or related field, plus five (5) years of relevant work experience in a convention center, public assembly/event facility or other related facility/industry, two (2) years of which were in a lead or supervisory capacity. Relevant work experience may substitute for required education up to the maximum of four years. Do you meet these minimum qualifications?

• Yes
• No

* This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired.

• I acknowledge and understand this position requires a Criminal Background Investigation (CBI).

* In reviewing the preferred qualifications section of this job posting, please describe in 500 words or less how you meet those preferred qualifications.
(Open Ended Question)
* Describe your experience working in a lead capacity, highlighting contract management and post event work management experience.
(Open Ended Question)
* Describe your experience organizing and planning events in park systems.
(Open Ended Question)
* Which of the following describes your experience with mapping tools (i.e. Google Maps, GIS)?

• No Experience
• 0 - 2 Years
• 2 - 5 Years
• More than 5 Years

* This position requires employees to be available to work nights, weekends, and holidays. Are you able to work varying hours including nights weekends and holidays as required by this position?

• Yes
• No

* Do you have the ability to travel to multiple sites as part of the regular job duties?

• Yes
• No

Optional & Required Documents

Required Documents Cover Letter Resume Optional Documents