Human Resources Assistant - Workers Compensation (Limited Hourly)

Job Description:

Human Resources Assistant - Workers Compensation (Limited Hourly)

Description

Description:

This is a continuous recruitment and will remain open until filled.

The City's Human Resources Department is seeking a highly skilled and organized Human Resources Assistant to support our Workers' Compensation Program. This role involves assisting with the management of workers' compensation claims and processes, as well as supporting various HR projects, research, and administrative duties. The position also serves as the first point of contact for employees and the public.

The ideal candidate will have experience in human resources and workers' compensation claims, with strong organizational skills and attention to detail in managing documentation and records. Proficiency in data entry, spreadsheets, and database management systems is essential. The candidate must maintain a high level of confidentiality and professionalism. Additionally, the ideal candidate should be able to work independently, meet strict deadlines, and provide excellent customer service. Intermediate experience using MS Office - Word, Outlook, and Excel - is essential for success in this role.

The City's HR team is a dynamic, hard-working, and talented group of professionals committed to creating an engaging employment experience for the City's greatest assets - our employees! Join us and you will be encouraged to grow and learn while working in a creative and fulfilling work environment. Learn more about the Human Resources Department, click Here .

This is a Limited Hourly position that does not receive any benefits and is limited to working 999 hours per fiscal year.

Schedule: Hybrid (in-person and remote days).
Salary: Depending on work experience, $25.00 to $40.00 per hour.

The initial review of applications will take place on December 13, 2024.

Applicants are encouraged to apply early.

Essential Duties:

Essential and other important responsibilities and duties may include, but are not limited to, the following:

• Assists with managing workers' compensation claims, ensuring accurate documentation, tracking, and effective communication.
• Prepares, processes, distributes, and maintains workers' compensation files, along with personnel records, documents, logs, and other HR-related information.
• Serves as the primary contact for injured employees, providing information on workers' compensation procedures and benefits.
• Calculates and verifies workers' compensation benefit hours, coordinating with payroll to ensure accurate timecard coding.
• Coordinates with departments, employees, and third-party administrators (TPA) to ensure proper claim processing and benefit distribution.
• Responds to requests for information from employees and the public via phone, in person, and email.

Minimum Qualifications:

Sufficient education, training and/or work experience to demonstrate possession of the following knowledge and skills, which would typically be acquired through:

• Associate degree and two (2) years of experience in an administrative or support role, preferably within a human resources or insurance-related function; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of position.
  

Preferred qualifications:

• Knowledge of workers' compensation processes and regulations.
• Experience in public sector human resources.

Supplemental Information:

The Selection Process:

• Applicants will receive recruitment status notifications via email (governmentjobs.com account also has notification status updates).
• Applicants will be screened throughout the posting process and highly qualified candidates may be invited to interview at any time.
• T he screening process for this position typically may include a virtual recorded interview and/or panel interviews preceding final interviews with the hiring manager or their designee.

Recruitment Timeline:

• Minimum Qualifications Review: Ongoing
• On Demand Interviews: First week of January 2025.
• Department Level Interviews: To be determined.

Please note: The following dates are tentative and may change based on the needs of the hiring department.

Our online application system is provided by NeoGov. If you have problems while applying online, please contact NeoGov's Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday.

The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

This is a non-benefited position.

Closing Date/Time: Continuous

Salary:

$25.00 - $40.00 Hourly