Parking Enforcement Technician

Job Description:

Parking Enforcement Technician

Description

Description/Special Instructions

The City of Elk Grove is currently accepting applications for

PARKING ENFORCEMENT TECHNICIAN

NOTE: Salary for this position is currently under review and is pending City Council approval.

The City of Elk Grove Police Department is seeking a Parking Enforcement Technician to join its team! The ideal candidate is someone who can work independently with excellent time management skills. The successful candidate will be an effective communicator and record keeper with attention to detail. This position will be responsible for exercising discretion within set guidelines as well as collaborating with others, including internal and external customers and the general public. The ideal candidate will exhibit excellent customer service skills and will have an innate ability to maintain effective, professional, and courteous interactions with others.

Tentative Recruitment Timeline (subject to change)
Fi ling Deadline: January 3, 2025, by 11:59pm
Written Exam: January 10, 2025 (in person)
Oral Board Interviews: January 23, 2025 (in person)

Selection Interviews: January 28, 2025 (in person)

Why work for the City of Elk Grove? Proud Heritage. Bright Future.

Community Profile
Elk Grove is a vibrant, family-friendly community of approximately 178,124 people in the Sacramento, California region, located 14 miles south of the State Capital and 60 miles east of the Bay Area. Elk Grove is a young, ethnically diverse, modern city that was incorporated in 2000. Elk Grove has low crime, excellent schools, over 100 community parks and 28 miles of trails, plentiful dining and shopping options, numerous annual events and festivals, and over 270 sunny days per year.

Representative Duties

DEFINITION

Under general supervision, ensures the safe and efficient flow of traffic by enforcing city parking laws and ordinances, codes, and regulations; interacts with the public in regard to enforcement issues and general information matters; monitors and patrols areas to identify any parking violations and issues citations as necessary; addresses traffic complaints received from the public through education and enforcement; and performs other related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from assigned supervisory personnel. Exercises no direct supervision over staff.

CLASS CHARACTERISTICS

This journey level classification is responsible for independently performing non-sworn technical duties in support of parking enforcement. Positions at this level exercise judgment and initiative in their assigned tasks, receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Patrols city streets and parking lot facilities to identify and cite vehicles in violation of parking codes and performs field investigations for parking citation reviews.
• Responds to parking complaints and inquiries regarding parking enforcement and traffic control activities.
• Investigates, responds to, and enforces disabled parking placard provisions and issues; identifies and cites vehicles in violation of preferential parking regulations and other violation of parking regulations.
• Immobilizes vehicles when authorized by the placement of a device on the wheel of the vehicle.
• Tows vehicles that violate parking laws which allow for vehicle removal.
• Reports traffic accidents, abandoned vehicles, hazardous vehicles and traffic hazards encountered in the course of work to appropriate divisions in the Police Department and other City departments.
• Maintains assigned equipment and supplies such as citation books and tire-marking chalk.
• Operates an on-board license plate recognition camera system and performs minor maintenance.
• Operates an electronic ticket writing system and a two-way radio, and maintains close communications with dispatching personnel.
• Maintains records and secures confidential documents; completes pertinent forms and produces reports and other correspondence as necessary.
• Appears for administrative hearings or court trials; gives testimony as necessary.
• Attends neighborhood association community and business meetings.
• Collaborates with other city departments to coordinate traffic and parking regulations.
• Provides information to the public regarding location of streets, buildings, parking lot facilities and other points of interest during the course of work.
• Serves as a representative of the City of Elk Grove, building relationships with community members and promoting a positive image.
• Assists with special events and emergencies as needed, ensuring the safety and flow of traffic during events.
• Stays up to date on changes in parking and traffic regulations and implement them accordingly.
• Performs related duties as assigned.

Qualifications

QUALIFICATIONS

Knowledge of:

• General parking operations and parking equipment.
• Applicable laws, rules, and regulations relating to law enforcement records.
• Law enforcement database applications.
• Basic criminal justice system terminology and proceedings.
• Basic geographic layout of the City.
• Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to parking enforcement and traffic control.
• Techniques for effectively representing the City in contacts with governmental agencies, media groups, community groups, and various business, professional, educational, regulatory, and legislative organizations.
• Recent and on-going developments, current literature, and sources of information related to the operations of the assigned division.
• Methods and techniques of preparing technical and administrative reports, and general business correspondence.
• City and mandated safety rules, regulations, and protocols.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
• Diversity, equity, inclusion, and belonging concepts and principles, including their significance in organizational dynamics and the functioning of the City and their impact on fostering innovation and collaboration.
• The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
• Current equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:

• Interpret, apply, explain and enforce laws, codes and ordinances related to parking enforcement.
• Exercise sound judgement within established guidelines and supervisory direction.
• Analyze situations and determine appropriate course of action.
• Learn the functions of, and operate a two-way radio, on board license plate recognition system, and an electronic ticket writing system.
• Observe situations; record and recall pertinent details.
• Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
• Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural and legal guidelines.
• E ngage with a diverse public and workforce, facilitating inclusive service delivery, and implementing equitable city policies.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Completion of the twelfth (12th) grade and two (2) years of experience in public engagement, community engagement, or administrative or clerical support in a law enforcement capacity.

Licenses and Certifications:

• Possession of, or ability to obtain by the time of appointment, an appropriate, valid California driver’s license.

Physical Demands and Work Environment

PHYSICAL DEMANDS

When assigned to an office environment:

Must possess mobility to work in a standard office setting and use standard office equipment, including a computer, and to operate a motor vehicle to visit various City and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. Standing in and walking between work areas is frequently required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification frequently bend, stoop, kneel, and reach to perform assigned duties, as well as push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 50 pounds. Reasonable accommodations will be made for individuals with disabilities qualified to perform essential functions of a position or positions within this classification.

When assigned to a field environment:

Must possess mobility to sit, stand, and walk on level, uneven, or slippery surfaces; to reach, twist, turn, kneel, bend, stoop, squat, crouch, and grasp; to climb and descend ladders; strength, stamina, and mobility to perform light to medium physical work, to work in confining spaces and around machines; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone or radio. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate the above-mentioned tools and equipment. Employees must be able to lift, carry, push, and pull materials and objects weighing up to 50 pounds, or heavier weights with proper equipment and assistance from other staff. Reasonable accommodations will be made for individuals with disabilities qualified to perform essential functions of a position or positions within this classification.

ENVIRONMENTAL CONDITIONS

Employees predominantly work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees may interact with members of the public or with staff under emotionally stressful conditions while interpreting and enforcing departmental policies and procedures. Employees may work occasionally in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.

WORKING CONDITIONS

Employees may be expected to work overtime, weekends, evenings, and holidays as required.

The information listed above is subject to change and does not constitute either an expressed or implied contract. The City of Elk Grove is an equal opportunity employer and is committed to creating a work environment in which all individuals are treated with respect and professionalism. In accordance with the Americans with Disabilities Act, should special accommodations be necessary at any stage of the selection process, please contact the Human Resources Department at (916) 478-2230.

CITY OF ELK GROVE

EMPLOYEE BENEFIT SUMMARY - NON REPRESENTED

Annual Leave (vacation/sick)
Upon Hire 176 hours 6.77 hours per pay period
5 Year Anniversary 216 hours 8.31 hours per pay period
10 Year Anniversary 232 hours 8.92 per pay period
15 Year Anniversary 256 hours 9.85 hours per pay period
20 Year anniversary 272 hours 10.46 per pay period

Deferred Compensation

Employee may participate in a 457 deferred compensation plan up to maximum allowed by law.

Deferred Compensation - City Match

The City will match up to 4% of employee's salary to a deferred compensation plan. There is a 1 year vesting period.

Employee Assistance Program

Available to employee and immediate family.

Flexible Spending Account

Covers IRS approved medical and/or approved dependent care expenses to be paid on a pre-tax basis.

• Medical spending up to $3200.00 annually.
• Dependent care up to $5,000 annually.
• Adoption Assistance FSA up to $16,810 annually.

Health (Medical) Insurance
The City participates in the CalPERS Health Plan (PEMHCA) and offers a "cafeteria plan," which includes a monthly City contribution that an employee may apply toward premiums for medical insurance.

The City's Contribution rates for the 2024 plan year are as follows:

Single: up to $919.27 per month
2-Party: up to $1,838.54 per month
Family: up to $2,390.10 per month

Employees who show evidence of other group health insurance coverage and waive enrollment in a CalPERS health plan shall receive a taxable in lieu cash fringe allowance of $300 per month.

Dental Insurance
100% City paid for employee and eligible dependents if enrolled in the City's medical plan.

Vision Insurance
100% City paid for employee and eligible dependents if enrolled in the City's medical plan.

Pet Insurance
City employees are eligible to purchase pet insurance at a discounted premium rate through MetLife.

Supplemental Health Insurance
The City provides supplemental health insurance up to $15,000 per year for eligible participants.

Retirement Health savings Account

City provided defined contribution program for IRS-eligible medical expenses upon retirement.

Holidays

Twelve (12) paid holidays per year and sixteen (16) floating holiday hours per fiscal year. Employees who are assigned by the Police Chief to work shifts receive a 5% Holiday Pay Differential in lieu of paid holidays and eight (8) floating holiday hours per fiscal year.

Alternative Work Schedules
Available depending on Department

Life Insurance

City provides Life insurance at 1X base salary with a minimum of $50,000 and maximum of $300,000. Additional life insurance may be purchased by employee up to a maximum of $500,000.

Military Leave

The City will pay qualified employees any difference between his/her base salary and the amount received in military reserve pay for regularly scheduled annual training that requires the employee to take military leave from his/her regular work week.

Retirement -PERS
Your CalPERS Pension formula will be dependent upon your hire date with the City of Elk Grove and/or your status with any Public Retirement System.

• 2.7% at 55 if hired before 8/12/12.
• 2% at 55 if hired after 8/12/12 and a current Classic member of CalPERS.
• 2% at 62 if hired after 1/1/13 and not a Classic member of CalPERS.

Internal applicants will remain in their current retirement formula unless they are moving from a safety to miscellaneous classification.

Short Term/Long Term Disability

• The City provides Short-Term Disability coverage @ 66.67% of income, up to a maximum benefit of $2,300 per week and Long-Term Disability coverage @ 66.67% of income, up to a maximum benefit of $15,000 per month.
• The City also provides Paid Family Leave coverage @ 60-70% of weekly earnings up to a maximum of $,1623 per week.

City employees DO NOT contribute to the California State Disability Insurance (SDI) program.

Social Security

City offers an IRS qualifying retirement plan, therefore, employees do not currently participate in the Social Security program.

Tuition Reimbursement

80% up to $2,000/year for City related Certification programss.
80% up to 3,500/year for Associates, Bachelors or Masters Degree

Wellness Program

Amazing on-site Wellness Coordinator and multiple fitness and wellness classes such as yoga and pilates available throughout the week!

Closing Date/Time: 1/3/2025 11:59 PM Pacific

Salary:

$44,944.00 - $60,243.00 Annually