Technology Strategist - Cloud Release Supervisor/Lead

Job Description:

Technology Strategist - Cloud Release Supervisor/Lead

Description

POSITION SUMMARY

The Technology Strategist - Cloud Release Supervisor/Lead is responsible for overseeing the release management process for cloud-based applications and services. This role involves ensuring that new software versions are developed, tested, and deployed efficiently while maintaining the integrity of the production environment. This position will be responsible for planning, testing, tracking, release, deployment, communication, and risk management associated with our cloud solutions. He/She will coordinate the release schedule and resources required depending upon the third-party applications, defect backlogs, planned releases, and infrastructure updates. This individual will be responsible for identifying new features, functionalities, and risks that can impact or delay operations. The goal is for this resource to be dedicated to plan, coordinate, and manage activities associated with our service providers and/or allocation of our application team to support the release.

This is advanced professional, technical, and administrative work of more than average difficulty in research, design, evaluation, administration, and implementation of software solutions; recommends software for meeting business needs; leads software upgrade initiatives; and collaborates with staff external to the immediate Application Services Team as well as vendors. This position will have a focus in maintaining and supporting business applications.

PLEASE NOTE:

This job classification is included within the bargaining unit represented by Federation of Public Employees and therefore is subject to the terms and conditions of the Collective Bargaining Agreement between the City of Fort Lauderdale and Federation of Public Employees.

The duties of this position will include all of those duties set forth in the official job description.

The City offers a wide variety of benefits to employees. In addition to the competitive benefits package and salary, the City participates in the Florida Retirement System (FRS) which offers an investment option and a pension option, and requires a 3% contribution from employees. New hires are automatically enrolled in FRS.

Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan!
That's right! Under the U.S. Department of Education's Public Service Loan Forgiveness (PSLF) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale! Please visit www.fortlauderdale.gov/PublicServiceLoanForgiveness for more information or to see if you qualify.

This job classification is in Management Category III for benefits purposes, which includes Six (6) additional Management Vacation days per calendar year and a monthly vehicle allowance of $250.00.

ESSENTIAL JOB FUNCTIONS

Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position.

• Coordinates with internal and external vendors and City customer department personnel to ensure patch solutions are tested, released, and adopted by the business.
• Develops deployment schedules and task identification and resource assignment for technology projects and initiatives.
• Collaboration: Works closely with vendor, development, operations, and other stakeholders to ensure smooth release processes.
• Assist the division manager with verifying that projects produce the required deliverables of quality, within the specified constraints of time and cost and to achieve the potential benefits defined in the business case.
• Ability to quickly identify and resolve issues that arise during the release process.
• Manage the deployment of cloud (patch) updates, including monitoring and troubleshooting.
• Work closely with development, operations, and other stakeholders to ensure smooth release processes.
• Identify, manage, and mitigate risks associated with software releases.
• Performs analysis and recommends purchases of new technology hardware, software, and peripherals.
• Identifies application/module problems, reports, and documents the solution and recommendations.
• Support and assist cloud technology projects and other initiatives as assigned.
• Excellent communication skills to facilitate collaboration and ensure clear understanding of release plans.
• Scheduling and facilitating reviews to ensure that the new features, functionalities, and production environment is ready for new releases.
• Leading the enterprise release cadence to make strategic decisions about releases, optimizations, and adoption of new technologies.
• Continually work on improving the release process for greater reliability and efficiency.
• Plans the release life cycle, coordinating releases across teams, and building a release calendar.
• Coordinates response to technology incidents and communicates response progress to customers and other information technology team members.
• Performs analysis and recommends purchases of new technology software, hardware, and peripherals.
• Makes recommendations for improvements in information systems methodologies and procedures.
• Communicates with stakeholders, including upper management and software teams, about release schedules, progress, and risks.
• Performs related work as required.

JOB REQUIREMENTS & WORK ENVIRONMENT

Bachelor's Degree in Computer Science, Information Technology, or other related field. Three (3) or more years of experience planning and managing or administering technology-related projects or systems. Additional qualifying experience or completion of coursework at an accredited college or university in a job-related field, may substitute on a year-for-year basis for the required experience or education.Possess or be able to obtain a valid State of Florida driver’s license within 30 days of hire.
PREFERENCES:

• Experience leading a technical team.
• Proficiency in Infor's cloud platforms and release management tools
• Experience in IT or software development, with specific focus on release management, cloud environments, or project management.

SPECIAL REQUIREMENTS:
An in-depth pre-employment background check will be conducted as part of the selection process as this position is deemed security-sensitive.
As public servants, employees may be required to work immediately before, during, and/or after an emergency. All employees must be available and able to work assigned shifts as determined by their Department Heads.

PHYSICAL STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS:

The position is generally sedentary. Employees sit most of the time but may walk or stand for brief periods of time.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

HOW TO APPLY/ VETERAN INFORMATION

Depending on the number of applicants and the quality of their education and experience, the examination may consist of one or more of the following tests: Evaluation of Training and Experience, Oral Interview, Written Examination, or other assessment method. Applicants must attain a minimum score of 70 in each part of the examination in order to qualify.

An eligible veteran who enters an open-competitive examination shall receive preference points added to the total passing score earned in the examination as provided for in the Florida Statutes. To obtain veteran's preference, candidates MUST submit a copy of separation papers and the City of Fort Lauderdale's veteran's preference claim form ( J-204 ).



The City of Fort Lauderdale offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance.

Click here for an overview of employment information including our benefits package.

Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan!Under the U.S. Department of Education's Public Service Loan Forgiveness (PSLF) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale. Click here for more information or to see if you qualify.

In addition to the competitive benefits package and salary, the City of Fort Lauderdale participates in the Florida Retirement System (FRS) which offers an investment option and a pension option and requires a 3% contribution from employees. All new City of Fort Lauderdale employees are automatically enrolled in FRS. Click here to view additional information on the Florida Retirement System.

Closing Date/Time: 1/3/2025 11:59 PM Eastern

Salary:

$82,892.58 - $128,489.50 Annually