Electronic Gaming Device Specialist
State of Missouri Kansas City, Missouri, United States
- Location: Kansas City, Missouri, United States
- Categories: Public Safety
- Job Type: Full Time
- Posted: Dec 11, 2024
Job Description:
Electronic Gaming Device Specialist
Description
Job Location: Kansas City, MissouriWhy you’ll love this position:
The Electronic Gaming Device Division exists to handle growing technological advancements in Missouri Casinos. This entry-level position involves professional and specialized work to ensure the integrity and compliance of gaming equipment. Work is performed under the general supervision of the Electronic Gaming Device Coordinator; however, the employee shall exercise independent judgment and initiative in the performance of assigned responsibilities.
What you'll do:
- Verify, secure, test, monitor, conduct on-site inspections and follow-up assessments of new, upgraded and/or existing electronic gaming devices (e.g. slot machines), casino gaming systems, and other gaming related hardware and software to ensure integrity, accuracy, and compliance with established procedures, policies, rules, and regulations, and/or detect malfunctions.
- Review and investigate technical incident reports utilizing advanced diagnostic procedures when necessary.
- Perform investigations to assist in resolving patron disputes and formal complaints.
- Enforce Missouri rules and regulations and perform detailed technical and regulatory investigations.
- Analyze statistical performance and variance reports.
- Document electronic gaming device hardware and software database information within the statewide inventory tracking and approval system and participate in resolution, planning and administering changes thereto.
Qualifications:
- Bachelor's degree with a minimum of 15 credit hours in Computer Management Information Systems, Electronics, Mathematics, Statistics, or a closely related field and one year of relevant experience is preferred. (Relevant professional experience may be substituted for education.)
- Must be able to sit/stand for long periods and ability to bend, reach, twist, push/pull.
Desired Skills:
- Ability to exercise initiative and independent judgment.
- Ability to apply critical thinking, problem solving, and information analysis techniques.
- Effective verbal and written communication skills.
- Strong attention to detail and ability to prioritize tasks effectively.
- Strong PC skills are important. Must be able to use Microsoft applications.
The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .