MC Patient Services Specialist

Texas Tech University Health Sciences Center Lubbock, TX

Location: Lubbock, TX
Categories: Public Health
Job Type: Full Time
Posted: Dec 12, 2024

Job Description:

MC Patient Services Specialist

Description

MC Patient Services Specialist
Wichita Falls
39156BR

Position Description
This position is responsible for assuring smooth operation of the flow in a correctional facility medical clinic. Employees serve as primary contacts for patients and are responsible for preparing necessary paperwork before patient visits, receiving patients, and maintaining records. In addition, this position may be responsible for coordinating other clinic services, responding to requests for patient information, and maintaining related information for the department. Employees in this classification receive general supervision. Most work is performed according to established procedures; problems of an unusual nature are referred to the supervisor. Work is performed in a medical clinic setting in a correctional facility and may require a high degree of contact with patients, facility staff, and other partners.

Major/Essential Functions

Schedules patients for appointments through EMR & enters SCR into EMR
Processes patients through EMR.
Checks access to care through EMR.
Responsible for Chronic Clinic scheduling and processing
Schedules and processes Telehealth Clinics.
Ensures protected health information (PHI) is scanned into EMR.
Schedules and completes paperwork for offender Record Reviews.
Pull dental charts for next day appointments.
Copies records for patient liaison, attorney general, and others who are authorized to receive and/or review PHI.
Acts as courier to facilitate the EMR operation.
Performs all other health information tasks as necessary.
Patient Throughput Management
Responds to all request in a timely manner as required.
Effectively participates in the overall goals of the Managed Care team.
Support the goal of the unit by attending meetings.

About Managed Care:
Since 1989, TTUHSC Managed Care has served as a healthcare delivery service, providing high quality, low cost healthcare to patients within the Texas Department of Criminal Justice system. We provide medical, mental health, and dental services to patients in 22 facilities throughout West Texas. Managed Care emphasizes our values-based culture in all we do. You can learn more about TTUHSC Managed Care by visiting our website HERE.

This valuable team member shall perform work in a manner that reflects the Values of TTUHSC:

ONE TEAM: Unite and include diverse perspectives to achieve our mission
KINDHEARTED: Exceed expectations with a kind heart, helping hands, and a positive attitude
INTEGRITY: Be honorable and trustworthy even when no one is looking
VISIONARY: Nurture innovative ideas, bold explorations, and a pioneering spirit
BEYOND SERVICE: Create and deliver positive defining moments

Take care of yourself and your family. Enjoy some of the best benefits in the state of Texas:

Comprehensive Benefits Package
Training
Continuing Education
Loan Forgiveness Program
Retiree Insurance
Paid Leave
Leadership Program
State Pension

Required Qualifications
One (1) year customer service, office, or related experience required. Additional education may substitute for the experience requirement.

To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=877340

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.

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MC Patient Services Specialist