Behavioral Health Services Manager II

Job Description:

Behavioral Health Services Manager II

Description

Position Description

Final Filing Date: January 13, 2025

Exam # 24/14K41/12MN

The County of Monterey Health Department’s Behavioral Health Bureau (MCBH) has an opening for multiple full-time Behavioral Health Services Manager IIs (BHSM II). The Bureau currently has vacancies in the Children System of Care (CSOC) and Quality Division (QI).

SUMMARY OF POSITION

The Behavioral Health Services Manager II works under general direction to plan, organize the program and/or provision of services of a major program within the Behavioral Health Bureau. Incumbents in this position supervise the operation of program elements and staff; monitor contract services; supervise staff; act as a liaison to community groups, agencies, and state representatives; and participate in budget planning, preparation, and monitoring.

Children’s System of Care (CSOC) Juvenile Justice Program

The Juvenile Justice Program within CSOC serves Justice involved youth aged 11 to 25 and their families in collaboration with Monterey County Probation. Service referrals are generated from Probation and the Juvenile Justice Court. The Juvenile Justice Program provides the full spectrum of mental health services (group, individual, and family therapy) across the county in the clinic, school, home, community, and institution settings.

This Behavioral Health Services Manager provides leadership and management oversight to two Behavioral Health Unit Supervisors (BHUS) who oversee the Outpatient and the In-Custody Service teams that provide an array of specialty mental health services to youth and young adults at risk of or involved with the juvenile legal system. This BHSMII will work in partnership with the larger CSOC Leadership Team to support integrated services for the youth served in the Juvenile Justice program.

Additionally, this Services Manager is responsible for the coordination of critical relationships with the Juvenile Probation (including collaborative outpatient facilities, Rancho Cielo, The Youth Center, and Juvenile Hall), the Juvenile Court, the County Office of Education, as well as several partner agencies. The Services Manager will work closely with the Deputy Director for Child and Adolescent Services to ensure program design and service delivery are appropriately aligned with clinical need, ethical standards of practice, legislative mandates, program mandates, and contract obligations.

Children’s System of Care (CSOC), Family Assessment Support and Treatment (FAST) Program

The FAST Program within CSOC serves children and families where neglect, abuse or assault may be impacting the family in collaboration with Monterey County Family and Children's Services (FCS) and the Archer Child Advocacy Center (CAC). Service referrals are generated from FCS and CAC. The FAST Program provides the full spectrum of mental health services (group, individual, and family therapy) across the county in the clinic, school, home, and community.

This Behavioral Health Services Manager provides leadership and management oversight to two Behavioral Health Unit Supervisors (BHUS) who oversee the Outpatient and the Intensive Service teams that provide an array of specialty mental health services to children, youth, and adults at risk of or involved with the child welfare and juvenile dependency court system. This BHSMII will work in partnership with the larger CSOC Leadership Team to support integrated services for the children and families served in the FAST program.

Additionally, this Services Manager is responsible for the coordination of critical relationships with FCS (including collaborative outpatient facilities, STRTPs, Cherish Center, CAC, Therapeutic Visitation), the Dependency Court, as well as several partner agencies. The Services Manager will work closely with the BH Deputy Director for Child and Adolescent Services to ensure program design and service delivery are appropriately aligned with clinical need, ethical standards of practice, legislative mandates, program mandates, and contract obligations.

Quality Division (QI), Training Team Manager

The Quality Division Training team is a unique multidisciplinary team that promotes the clinical and professional development of Monterey County Behavioral Health staff, interns and contracted providers. The Training Team Manager will oversee clinician staff and the Patient Rights Advocate to design, implement, and evaluate training programs that align with state and federal regulatory requirements. The Training Manager will be responsible for contract development and monitoring for several Behavioral Health partners. Additionally, they will monitor compliance with training standards, and foster a culture of continuous improvement and professional growth. Strong leadership, communication, and organizational skills are essential for effectively collaborating with diverse teams and promoting the overall mission of enhancing client care and advocacy.

Candidates hired into regular full-time positions for this classification at the Health Department may be eligible for a signing bonus up to $10,000. For more information regarding the Signing Bonus, please refer to Admin Procedures A.49.1 Employment Bonus .

The Eligible List established by this recruitment process will be used to fill current and future vacancies, both regular and temporary, as they arise.

Examples of Duties

• Plans, directs, monitors and evaluates assigned program elements, including contracted services, to ensure compliance with regulations and quality service.
• Plans and manages program through subordinate supervisors, professional and support staff; selects, trains and evaluates performance of staff.
• Prepares and supervises the preparation of policies, procedures, administrative manuals, guidelines and standards. Interprets Health Services policy objectives and operational procedures to subordinate staff, sets standards for performance and ensures that appropriate training is carried out.
• Plans and administers an Adult Behavioral Health Program that includes assessment and development and implementation of treatment programs for individuals and the community with the goal of restoring clients to successfully functioning within the community
• Plans and administers Children's Behavioral Health Services to seriously emotionally disturbed children and adolescents in a manner that is family focused with parental and interagency collaboration in planning and delivery of service wherever possible.
• Plans and administers integrated substance abuse treatment and prevention services provided for continuity of care, accessibility and gaining community acceptance.
• Plans and implements quality improvement programs in accordance with federal and stat regulations. Identifies areas where service needs improvement. Assists regulatory agencies with reviews and audits. Provides or oversees training of staff and contract providers in matters of regulatory compliance.
• Analyzes existing and proposed federal and state legislation and regulations for their impact on program operations and funding.
• Develops and administers the annual budget for an assigned area.

To view the complete job description, please visit the Monterey County website: Behavioral Health Services Manager II

THE SUCCESSFUL CANDIDATE

Will have a proven track record demonstrating the following knowledge, skills and abilities:

Thorough Knowledge of:

• The principles and practices of diagnosis and treatment of children and adults with behavioral health problems
• The laws and regulations governing behavioral health in California
• The techniques of management relating to training, directing, controlling and evaluating subordinates in a variety of diagnostic, therapy and case management programs relating to behavioral health
• Community health problems and governmental programs to identify and treat clients in outpatient and inpatient programs including inmates of the County Jail and wards of juvenile institutions
• The principles and practices of office management including budget practices, cost analysis, office automation and community relations.

Skill and Ability to:

• Coordinate the work of various behavioral health programs, identify needs, development program objectives, procedures and evaluation techniques
• Represent Behavioral Health in advising, consulting and/or resolving differences with other programs, agencies and the public; interact and function in situations that require counseling, instruction, persuasion and negotiation
• Use communication skills and techniques for organizing and directing meetings and transmitting information and instruction to program staff, other agencies and the public.

Desirable Qualifications:

• Ability to speak, read and write in English and Spanish

Examples of Experience/Education/Training

The skills necessary may be acquired through various types of education, training, and/or experience, typically:

One year of experience as a Program Manager II - Behavioral Health for Monterey County

OR

Two years of experience as a Program Manager I - Behavioral Health for Monterey County

OR

Four years of professional experience subsequent to obtaining a California license as listed above

OR

An equivalent combination of education, training and experience that demonstrates the above knowledge and

skills.

REQUIRED CONDITIONS OF EMPLOYMENT:

• Possess and maintain a valid California Class C driver’s license or the ability to provide suitable transportation that is approved by the appointing authority.
• Be available to work a flexible schedule, including evenings, weekends, holidays, and during times of disaster and/or emergency, travel out of County to attend meetings.
• Successfully complete a background check to include fingerprinting.
• Possession of a valid license by the State of California as a Clinical Psychologist, Clinical Social Worker, Marriage and Family Therapist or Professional Clinical Counselor

BENEFITS:
The County of Monterey offers an excellent benefits package. Please visit our website to view the Bargaining Unit X Benefit Summary Sheet . This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing.

NOTES:
As a condition of employment, prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of any criminal convictions. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary.

Additional Information

APPLICATION & SELECTION PROCEDURES

Apply on-line at https://www.governmentjobs.com/careers/montereycounty

by the final filing date of Monday, January 13, 2025 at 11:59 PM (PST)

or

Hard copy applications may be obtained from and submitted during normal business hours,

Monday - Friday, 8:00 AM - 5:00 PM by contacting:

Monterey County Health Department

Attn: Human Resources Division

1270 Natividad Road

Salinas, CA 93906.

Phone: (831) 755 - 4519 Fax: (831) 796 - 8682

The selection process is tentative, and applicants will be notified if changes are made. To assess applicants' possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or written examination. The competitive examination process includes submittal of required application materials. A complete application package will include:

• A completed County of Monterey Employment Application
• Responses to the Supplemental Questions

Applicants who fail to provide all required materials by the final filing deadline will not be considered. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process.

EQUAL OPPORTUNITY AND REASONABLE ACCOMMODATION:
Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Monique Ng, Human Resources Analyst, at (831) 755 - 4524 or ngmc@countyofmonterey.gov.

http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet

Closing Date/Time: 1/13/2025 11:59 PM Pacific

Salary:

$8,838.00 - $12,064.00 Monthly